lain 0 Posted July 8, 2014 Share Posted July 8, 2014 Hello everyone,I have a little problem with media browser. the software didn't extract automatically images from videos anymore.I edit my movies and series with metabrowser so no worries about that. But lately, when I add docs or sports videos(that so I do not edit manually) it didn't extract image file to dress the interface anymore ... By cons, it appears, and therefore perfectly extract the images to illustrate the chapters.If anyone has any ideas, I'm all ears! Thank you in advance.P.S.: I am under mediabrowser 3(server + classic) and windows 7 64bits P.P.S.: Sorry for my english Link to comment Share on other sites More sharing options...
ebr 14981 Posted July 8, 2014 Share Posted July 8, 2014 Do you have the Screen Grabber image fetcher enabled for those specific types? (Server Dashboard->Metadata->Services->[type of item]->Image Fetchers) Link to comment Share on other sites More sharing options...
Luke 37360 Posted July 8, 2014 Share Posted July 8, 2014 have you tried manual refreshing using the editing interface? Link to comment Share on other sites More sharing options...
lain 0 Posted July 8, 2014 Author Share Posted July 8, 2014 From scheduled tasks, yes, many times. Link to comment Share on other sites More sharing options...
Luke 37360 Posted July 8, 2014 Share Posted July 8, 2014 how about if you view the item in the web interface -> click edit -> cilck refresh Link to comment Share on other sites More sharing options...
lain 0 Posted July 8, 2014 Author Share Posted July 8, 2014 I refresh item with the option "refresh all data and images" but in images ->browse images no images appears. Link to comment Share on other sites More sharing options...
Luke 37360 Posted July 8, 2014 Share Posted July 8, 2014 well browse images is online images, which there might be none, so that's ok. have you checked the server log for failures? Link to comment Share on other sites More sharing options...
lain 0 Posted July 8, 2014 Author Share Posted July 8, 2014 Nope, i have a file in Logs's folder but i don't know "read" that to fixed an issue... Link to comment Share on other sites More sharing options...
Luke 37360 Posted July 8, 2014 Share Posted July 8, 2014 please post a server log of the refresh you just did. thanks. Link to comment Share on other sites More sharing options...
lain 0 Posted July 8, 2014 Author Share Posted July 8, 2014 (edited) pm sent. Thanks to you. Edited July 8, 2014 by lain Link to comment Share on other sites More sharing options...
Luke 37360 Posted July 8, 2014 Share Posted July 8, 2014 Hi, I don't see any attempts in your log to refresh a video. I see refreshing a person but that's it. Also, can you see here about attaching the whole log: http://mediabrowser.tv/community/index.php?/topic/790-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
lain 0 Posted July 8, 2014 Author Share Posted July 8, 2014 Sorry... Hope this time it's good.... server-63540438868.txt Link to comment Share on other sites More sharing options...
lain 0 Posted July 8, 2014 Author Share Posted July 8, 2014 I have 3 installation folders of ffmpeg (C:\Users\xxx\AppData\Roaming\MediaBrowser-Server\ffmpeg). Is it normal? Link to comment Share on other sites More sharing options...
Happy2Play 8409 Posted July 9, 2014 Share Posted July 9, 2014 I believe so. dated 20140612 20140506 20120304 Link to comment Share on other sites More sharing options...
lain 0 Posted July 9, 2014 Author Share Posted July 9, 2014 (edited) Ok thank you. No trouble about that? So there is no chance that this could create conflicts? An other debug log file after to have refresh a file: server-63540438868.txt Edited July 8, 2014 by lain Link to comment Share on other sites More sharing options...
lain 0 Posted July 9, 2014 Author Share Posted July 9, 2014 yes, I even delete the folders from the library and then I put them again with other specific types, screen grabber or image extractor enable each time for each type of media. Then I rescan the library but nothing, images still don't appear. Link to comment Share on other sites More sharing options...
Deathsquirrel 741 Posted July 9, 2014 Share Posted July 9, 2014 If your videos are MP4 it's a known issue that hasn't yet been fixed in the beta releases. I reported it a couple of weeks ago. MKVs don't have the issue I reported so if you are using those then you are seeing something different than what I reported. If it's the same issue you'll also notice that you have the correct number of chapters detected but the chapter start times are all set to -00:01 after the first chapter. Link to comment Share on other sites More sharing options...
lain 0 Posted July 9, 2014 Author Share Posted July 9, 2014 (edited) The problem is that the chapter images extraction work perfectly. It's just for main thumb that doesn't work. And two weeks ago, everything worked perfectly for all my videos. I guess that an update has a bit of a mess. Yet, i only update with release version. I also already tried emptying all the caches manually but nothing... Others ideas? Thank for your help guys. Edited July 8, 2014 by lain Link to comment Share on other sites More sharing options...
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