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Bunnyhunter

H series stops playback after approx.1minute

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Bunnyhunter
Posted (edited)

H Series stops playback after approx. 1minute when the English soundtrack was switched to German.

Playback with English audio doesn't fail.

 

Latest Emby player for H Series installed.

Emby Server 4.4.2.0

 

Video
Title1080p H264
CodecH264
AVCJa
ProfilHigh
Level41
Auflösung1920x800
Seitenverhältnis2.40:1
AnamorphNein
InterlacedNein
Bildrate23,976
Bitrate14.019 kbps
Bit-Tiefe8 bit
Pixelformatyuv420p
Referenz-Frames1
NAL4

 

Audio

TitleEnglish DTS 5.1 (Default)
SpracheEnglish
CodecDTS
ProfilDTS
Darstellung5.1
Kanäle6 ch
Bitrate1.536 kbps
Sample-Rate48.000 Hz
StandardJa
 
Audio
TitleGerman DTS 5.1
SpracheGerman
CodecDTS
ProfilDTS
Darstellung5.1
Kanäle6 ch
Bitrate1.536 kbps
Sample-Rate48.000 Hz
StandardNein
 

 

Any idea or chance to fix it?

Edited by Bunnyhunter

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Bunnyhunter
Posted (edited)

Samsung model number:

 UE55H6410

 

Samsung firmware version:

 T-MST14DEUC-2900.0 ,BT-S

 

Samsung Emby client version #:

Downloaded from IP 173.230.139.54 yesterday.

Edited by Bunnyhunter

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Dryghor
Posted (edited)

Hi,

Not sure, cause when I switch to English subtitles (I usually use French subtitles), same error occures... I'll try to completely disable subtitles, see if I get the same error.

You think it's a subtitles issue ?

 

Edit : same error when playing without subtitles.

Edited by Dryghor

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SamES

Hi,

Not sure, cause when I switch to English subtitles (I usually use French subtitles), same error occures... I'll try to completely disable subtitles, see if I get the same error.

You think it's a subtitles issue ?

 

Edit : same error when playing without subtitles.

No, not necessarily subs, but this is two reports in a week that with playback stopping after a minute.

 

Sorry, haven't had a chance to look at this yet

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Luke

Great, thanks.

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Bunnyhunter
Posted (edited)

@@Bunnyhunter can you start by providing the information requested in how to report a media playback issue. thanks.

 

@@SamES

Sorry Luke, took longer than expected.

 

 

H Series stops playback after approx. 1minute when the English soundtrack was switched to German.

No error message on the TV when playback stops. 

Samsung model number:

 UE55H6410

 

Samsung firmware version:

 T-MST14DEUC-2900.0 ,BT-S

 

Samsung Emby client version #:

Downloaded from IP 173.230.139.54 yesterday.

 

 

Please let me know if you need more information.

embyserver.txt

ffmpeg-remux-3ec71064-f313-4525-ada3-fb9174ab12bb_1.txt

Edited by Luke

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Bunnyhunter

@SamES  Did you had a chance to take a look on it ?

Nice Sunday!!

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SamES
Posted (edited)
23 hours ago, Bunnyhunter said:

@SamES  Did you had a chance to take a look on it ?

Nice Sunday!!

I've tried quite a few things, but am not able to reproduce it.

Do you get an error message, or does it just return to the overview screen?

On 5/31/2020 at 7:48 PM, Bunnyhunter said:

Samsung Emby client version #:

Downloaded from IP 173.230.139.54 yesterday.

So from this, am I correct to assume that you have only recently started using this client (in early May)?  I'm trying to understand if this is a new problem or possibly a problem that has existed for some time.  If you have only recently started with this client, then you will not know if this is the case.

I am on a later server version, but I don't think this should be an issue.

Edited by SamES

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Bunnyhunter

@SamES


The playback stops and it went back to the last screen before I started the playback without any error message.

I used an older version since years, but after the issue occurs I uninstalled my older version and installed the current client. But didn't solve the issue.

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