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plugin/application updates failed and no Metadata downloading


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Posted
3 hours ago, Luke said:

Are you still running into this?

Yes, still the same... 

Posted (edited)

Hi

Also the same problem. This error has been around since May 30th.

I don't use SSL or VPN either.

embyserver.txt

Edited by Daniel85
Posted

Hi @Luke, yes I'm still having the issue.

I can share whatever is necessary to help go through it though I don't know what I actually should share.

Posted
21 minutes ago, Krycek said:

Hi @Luke, yes I'm still having the issue.

I can share whatever is necessary to help go through it though I don't know what I actually should share.

Can you please attach the emby server log? thanks.

Posted

Sure, find it attached (I hope this is the one you are looking for - it is the one dated today).

embyserver.txt

FrostByte
Posted

I get the "Check for application updates failed"  once in awhile, like every few days or so, but not all the time.  I had two plugins update on the 8th.  I'm not having any metadata issues either.

  • 2 weeks later...
Daniel85
Posted

Hi.

Do you know when there will be a solution to the problem? Maybe the next version will fix the problem? If so, when is it coming?

Thanks

Paulshelling
Posted

This issue has clearly been around for over a month without a solution and despite being a paying customer, I'm at the point where I have to consider looking into Plex or Jellyfin, even if only temporary. It seems we're being left in the dark without any idea about what's going wrong or when we can expect an attempted solution. I haven't changed anything on my end, I just need a media system that works.

  • Like 1
Posted

@Luke - Any updates or thoughts on what is going on here?

Posted

We are looking into it. Thanks for reporting.

  • 2 weeks later...
Posted

For those interested in testing new things:

Thanks.

  • 2 weeks later...
Posted

Hi @Luke,

Pretty simple ! I went into my Synology DSM, updated Emby (which took somehow 5 mins top), went back to Emby and tried to update metadata...

...which did work very quickly !

In short : problem is solved, thanks for your support !

Posted

Thanks for the feedback.

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