boardwarp 0 Posted May 5, 2020 Share Posted May 5, 2020 (edited) Hullo! I'm running Emby in a Docker container and trying to figure out why some videos in my library have no audio when played with Emby. Audio is fine for these files in VLC and other apps. I can't identify a pattern for impacted files, except that they tend to appear in chunks of sequential episodes. Even within a single season, some files are muted while others aren't. I enabled verbose logging and compared a muted and a normal file (filtered out webserver lines: `tail -f -n 0 .docker/emby2/logs/embyserver.txt | grep -v HttpServer`), but there was no significant difference: https://www.diffchecker.com/iWVlnnzD (Good video on the left in red, muted video on the right in green) Edited May 5, 2020 by boardwarp Link to comment Share on other sites More sharing options...
Luke 37359 Posted May 5, 2020 Share Posted May 5, 2020 Hi there @@boardwarp can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
boardwarp 0 Posted May 5, 2020 Author Share Posted May 5, 2020 (edited) Sorry, here's the full logs for that timeframe. Let me know if you need more either side emby.txt Edited May 5, 2020 by boardwarp Link to comment Share on other sites More sharing options...
Luke 37359 Posted May 5, 2020 Share Posted May 5, 2020 What is the audio format? Can you attach a copy of the media info from the bottom of the web app detail screen? Thanks. Link to comment Share on other sites More sharing options...
boardwarp 0 Posted May 5, 2020 Author Share Posted May 5, 2020 Here ya go. Looks like the only difference is the muted video missing the "Codec Tag: mp4a". working-audio.txt no-audio.txt Link to comment Share on other sites More sharing options...
Luke 37359 Posted May 6, 2020 Share Posted May 6, 2020 Hi, that's only the media info of the audio track. Can you provide the complete media info for the entire file? Thanks. Link to comment Share on other sites More sharing options...
boardwarp 0 Posted May 9, 2020 Author Share Posted May 9, 2020 Here they are no-audio.txt working-audio.txt Link to comment Share on other sites More sharing options...
Luke 37359 Posted May 10, 2020 Share Posted May 10, 2020 Ok, there's nothing obvious here. can you provide a sample video for testing? thanks. Link to comment Share on other sites More sharing options...
boardwarp 0 Posted May 10, 2020 Author Share Posted May 10, 2020 DM'd a Drive link. Link to comment Share on other sites More sharing options...
Luke 37359 Posted May 10, 2020 Share Posted May 10, 2020 @@arrbee99 are you able to reproduce with this file? Link to comment Share on other sites More sharing options...
arrbee99 1566 Posted May 10, 2020 Share Posted May 10, 2020 Do you know or does it matter what they're failing to play in - browser, Theater, everything ? Link to comment Share on other sites More sharing options...
Luke 37359 Posted May 10, 2020 Share Posted May 10, 2020 browser. Link to comment Share on other sites More sharing options...
arrbee99 1566 Posted May 10, 2020 Share Posted May 10, 2020 Tried that file in Firefox, Chrome and new Edge. All played video and audio ok. Firefox said direct streaming, the other two said direct playing. This is just on Windows. Non of this Docker stuff. Link to comment Share on other sites More sharing options...
boardwarp 0 Posted May 11, 2020 Author Share Posted May 11, 2020 Yup, same file from the same server sounds fine on my Android in the Emby app. Link to comment Share on other sites More sharing options...
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