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Have to reboot Emby Several times a day


nofinproblem

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nofinproblem

Ever since I updated my Emby server to 4.4.1.0, I've been have issues with the server.  I have to restart the server several times a day to get it to respond.  I'm getting this Plug-in error

Error: TrustFailure (Authentication failed, see inner exception.)
at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <3605319732a64e8282cfdf09a091f02e>:0
at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <3605319732a64e8282cfdf09a091f02e>:0
at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo (System.Boolean enableCache, System.Threading.CancellationToken cancellationToken) [0x000da] in <3605319732a64e8282cfdf09a091f02e>:0
at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates (System.Version applicationVersion, System.Threading.CancellationToken cancellationToken) [0x000a6] in <3605319732a64e8282cfdf09a091f02e>:0
at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x000a0] in <3605319732a64e8282cfdf09a091f02e>:0
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <3605319732a64e8282cfdf09a091f02e>:0

 

Also, when going to play content, I get a red error on the screen telling it can't find the content.  Please help.  FYI, I've installed 4.4.2.0 in hopes that would resolve the issue, but it hasn't

embyserver.txt

Edited by nofinproblem
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Hi, please try removing these plugins:

2020-04-13 12:44:50.519 Info App: Loading MediaBrowser.Plugins.SmtpNotifications, Version=3.1.6.0, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/MediaBrowser.Plugins.SmtpNotifications.dll
2020-04-13 12:44:50.519 Info App: Loading playback_reporting, Version=1.6.10.9, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/playback_reporting.dll

Then restart Emby Server and see if it helps. Thanks.

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nofinproblem

Thank you Luke.  Trying it now.  I'll let it run, and see what happens.

Edited by nofinproblem
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nofinproblem

Hi, please try removing these plugins:

2020-04-13 12:44:50.519 Info App: Loading MediaBrowser.Plugins.SmtpNotifications, Version=3.1.6.0, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/MediaBrowser.Plugins.SmtpNotifications.dll
2020-04-13 12:44:50.519 Info App: Loading playback_reporting, Version=1.6.10.9, Culture=neutral, PublicKeyToken=null from /var/packages/EmbyServer/target/var/plugins/playback_reporting.dll

Then restart Emby Server and see if it helps. Thanks.

I uninstalled the plugins, and that solved the plugin update errors.  But, the main issue still persists.  The server becomes unresponsive, and I still get the Red Error on the TV screen "ContentNotAvailable".  I've tested with a Chrome/Edge browser, Roku Ultra, and NVidia Shield.  All devices are hardwired, so no WiFi issues.  Once I restart the Emby server the issue clears up but only for a little bit.

 

Currently, I'm rebuilding a new Emby server on a different Synology DS1515+ using docker.  I'm hoping to kill this.  It's going to take weeks to index all of my media.

Edited by nofinproblem
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  • 2 weeks later...
  • 1 month later...
dotslasher

I have the exact same issue. 

Emby becomes very slow and unresponsive.

I'm getting several plugin and application update check failed errors a day. 

 

Exactly like OP. 

 

Can I help with the investigation? 

The operation has timed out.
at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x001f4] in <4b2b35e458474e708c04b3533f59ad82>:0
at MediaBrowser.Common.Updates.GithubUpdater.CheckForUpdateResult (System.String organzation, System.String repository, System.Version minVersion, MediaBrowser.Model.Updates.PackageVersionClass updateLevel, System.String assetFilename, System.String packageName, System.String targetFilename, System.TimeSpan cacheLength, System.Threading.CancellationToken cancellationToken) [0x000f6] in <e30bc54a9b6b4a178546a5ec376a41f9>:0
at Emby.Server.Implementations.ApplicationHost.CheckForApplicationUpdate (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x00157] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.ScheduledTasks.SystemUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x00086] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0 </e30bc54a9b6b4a178546a5ec376a41f9>
The operation has timed out.
at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsyncInternal (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x00858] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.HttpClientManager.HttpClientManager.SendAsync (MediaBrowser.Common.Net.HttpRequestOptions options, System.String httpMethod) [0x0009e] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo (System.Boolean enableCache, System.Threading.CancellationToken cancellationToken) [0x000da] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates (System.Version applicationVersion, System.Threading.CancellationToken cancellationToken) [0x000a6] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute (System.Threading.CancellationToken cancellationToken, System.IProgress`1[T] progress) [0x000a0] in <4b2b35e458474e708c04b3533f59ad82>:0
at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal (MediaBrowser.Model.Tasks.TaskOptions options) [0x00195] in <4b2b35e458474e708c04b3533f59ad82>:0
Edited by dotslasher
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nofinproblem

I just recently updated my lab docker to 4.4.3.0.  It seems to have cleared up the issue.  I'm still testing, but results look good so far.

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Not for me though.

Hi there, please attach the emby server log. thanks.

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