JeremyFr79 228 Posted July 2, 2014 Share Posted July 2, 2014 Sorry if this has been asked/answered I did a search and couldn't find anything. Is intro's no longer supported? I know you're transitioning to "channels" since the most recent upgrades my intros no longer works at all. Is this something that will be working again in the future or is Intro's gone for good now or what? Sorry to sound like a whinny bitch lol Link to comment Share on other sites More sharing options...
Luke 37090 Posted July 2, 2014 Share Posted July 2, 2014 Who says intros are not supported? did we say that? Link to comment Share on other sites More sharing options...
hydriplex 5 Posted July 2, 2014 Share Posted July 2, 2014 I'm not sure what OP is referencing, but I can confirm that Intros has stopped working for me after a recent update. I have not performed any troubleshooting yet, I haven't had time. Using the latest beta Server and Theater. Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted July 2, 2014 Author Share Posted July 2, 2014 Who says intros are not supported? did we say that? that's what I'm asking, since the introduction of Channels, Intro's has completely stopped working for me, I remember a while back when I was running dev releases that intro's broke because of channels and I went back to Release only, now that channels is in the release distros intros again no longer works at all. Link to comment Share on other sites More sharing options...
GrotShot 28 Posted July 2, 2014 Share Posted July 2, 2014 I'm running MBS Version 3.0.5289.18702 and MBT Version 3.0.5287.42414 and intros work fine. Link to comment Share on other sites More sharing options...
ebr 14918 Posted July 2, 2014 Share Posted July 2, 2014 What version of the Intros plug-in do you have? Link to comment Share on other sites More sharing options...
hydriplex 5 Posted July 2, 2014 Share Posted July 2, 2014 I'm running: Intros 1.0.3.0 Server 3.0.5289.18702 Theater: 3.0.5287.42414 Intros has been broken for at least 2 weeks, possibly a bit longer. Link to comment Share on other sites More sharing options...
ebr 14918 Posted July 2, 2014 Share Posted July 2, 2014 Can I please see both MBC and server logs from when intros "don't work". Link to comment Share on other sites More sharing options...
hydriplex 5 Posted July 2, 2014 Share Posted July 2, 2014 Sure, I've been busy and haven't posted about the issue - I've also had another issue with MBT that I just created a post about. I can tell you that it skips all intros and plays the movie immediately, no errors or anything. I'll recreate the issue then grab the logs. Sorry for my utter lack of information guys - I saw the OP's post and wanted to also state it was an issue for me. Link to comment Share on other sites More sharing options...
Luke 37090 Posted July 3, 2014 Share Posted July 3, 2014 Well, we don't have a crystal ball. We are happy to resolve issues but we do need to know about them 1 Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted July 3, 2014 Author Share Posted July 3, 2014 mbc - 3.0.187.0 6-20.1 Server - 3.0.5289.18702 intros - 1.0.3.0 MBC Log - 2014-07-02 11:07:22.5862,Debug,,Attempting to wake server at address 00-30-48-D8-CE-DD,1,Application 2014-07-02 11:07:22.6092,Debug,,Wake command sent,1,Application 2014-07-02 11:07:23.0165,Info,,Using String Data from C:\ProgramData\MediaBrowser-Classic\Localization\strings-en.xml,1,Application 2014-07-02 11:07:23.3207,Debug,,=========System looking for assembly: Newtonsoft.Json,, Version=4.5.0.0,, Culture=neutral,, PublicKeyToken=30ad4fe6b2a6aeed,1,Application 2014-07-02 11:07:23.3217,Info,,Resolving Newtonsoft.Json,, Version=4.5.0.0,, Culture=neutral,, PublicKeyToken=30ad4fe6b2a6aeed to C:\ProgramData\MediaBrowser-Classic\Newtonsoft.Json.dll,1,Application 2014-07-02 11:07:23.9824,Info,,Sending Http Get to http://192.168.1.6:8096/mediabrowser/System/Info?format=Json,1,Application 2014-07-02 11:07:26.7196,Info,,Sending Http Get to http://192.168.1.6:8096/mediabrowser/System/Configuration?format=Json,1,Application 2014-07-02 11:07:26.8104,Info,,Sending Http Get to http://192.168.1.6:8096/mediabrowser/Plugins?format=Json,1,Application 2014-07-02 11:07:26.8324,Info,,====== Connected to server 192.168.1.6:8096,1,Application 2014-07-02 11:07:26.8344,Info,,Sending Http Get to http://192.168.1.6:8096/mediabrowser/Users/Public?isDisabled=False&format=Json,1,Application 2014-07-02 11:07:27.3263,Debug,,=========System looking for assembly: System.Data.SQLite,, Version=1.0.61.0,, Culture=neutral,, PublicKeyToken=db937bc2d44ff139,1,Application 2014-07-02 11:07:27.3283,Info,,System.Data.SQLite,, Version=1.0.61.0,, Culture=neutral,, PublicKeyToken=db937bc2d44ff139 is being resolved to System.Data.SQLite,, Version=1.0.88.0,, Culture=neutral,, PublicKeyToken=db937bc2d44ff139,1,Application 2014-07-02 11:07:27.5307,Info,,==========Using new SQL Repo========,1,Application 2014-07-02 11:07:30.9544,Info,,Playstate initialization took 0.04 seconds.,1,Application 2014-07-02 11:07:31.0034,Info,,Total Kernel Init took 8.64 seconds.,1,Application 2014-07-02 11:07:31.4192,Info,,Successfully loaded fastload data for : C:\ProgramData\MediaBrowser-Classic\Cache\playstate MediaBrowser.Library.Entities.PlaybackStatus,18,Worker thread for Fast Load Loader 2014-07-02 11:07:32.6035,Info,,Finished validating : C:\ProgramData\MediaBrowser-Classic\Cache\playstate MediaBrowser.Library.Entities.PlaybackStatus,18,Worker thread for Fast Load Loader 2014-07-02 11:07:32.6035,Info,,Dictionary loading and validation took 1.65 seconds.,18,Worker thread for Fast Load Loader 2014-07-02 11:07:32.7607,Info,,Information DisplayText: Welcome to Media Browser,1,Application 2014-07-02 11:07:33.1695,Info,,Media Browser (version 3.0.187.0 6-20.1) Starting up.,1,Application 2014-07-02 11:07:33.1695,Info,,Startup parameters: ,1,Application 2014-07-02 11:07:33.1695,Info,,Server version: 3.0.5289.18702,1,Application 2014-07-02 11:07:33.3945,Debug,,=========System looking for assembly: MediaBrowser.resources,, Version=3.0.187.0,, Culture=en-US,, PublicKeyToken=59fc04479785fd64,1,Application 2014-07-02 11:07:33.3945,Debug,,=========System looking for assembly: MediaBrowser.resources,, Version=3.0.187.0,, Culture=en-US,, PublicKeyToken=59fc04479785fd64,1,Application 2014-07-02 11:07:33.5023,Debug,,=========System looking for assembly: MediaBrowser.resources,, Version=3.0.187.0,, Culture=en-US,, PublicKeyToken=59fc04479785fd64,1,Application 2014-07-02 11:07:33.5033,Debug,,=========System looking for assembly: MediaBrowser.resources,, Version=3.0.187.0,, Culture=en-US,, PublicKeyToken=59fc04479785fd64,1,Application 2014-07-02 11:07:33.8873,Info,,Application Init took 2.88 seconds.,1,Application 2014-07-02 11:07:36.7639,Info,,Information DisplayText: Welcome to Media Browser,1,Application Server Log - 2014-07-02 23:08:05.8309 Info - App: Received UDP server request from 192.168.1.236:51301 2014-07-02 23:08:05.8933 Info - App: Udp message sent to 192.168.1.236:51301 2014-07-02 23:08:13.0537 Info - UserManager: Authentication request for Media Center has succeeded. 2014-07-02 23:08:13.8337 Info - App: Client connected from 192.168.1.236:51304 2014-07-02 23:08:19.1377 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:23.8957 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:24.0985 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:24.9721 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:25.1749 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:26.7661 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:26.9845 Error - ServerManager: SessionWebSocketListener failed processing WebSocket message Context 2014-07-02 23:08:32.2885 Info - MB Intros: Looking for intros for user: Media Center for item Rio 2. Only play unwatched is: False 2014-07-02 23:08:32.3665 Error - DtoUtils: ServiceBase::Service Exception 2014-07-02 23:08:32.3821 Error - HttpServer: Error processing request for /mediabrowser/Users/9e9ef1f8-db2b-2b79-f8b1-7b9e53fd7f41/Items/b7809e2a-6fec-b798-e222-66f9c61ec499/Intros?format=Json 2014-07-02 23:08:46.9681 Warn - App: PlaybackStopped reported with null media info. 2014-07-02 23:09:58.0007 Info - App: Client connected from 127.0.0.1:52461 2014-07-02 23:09:58.5155 Info - App: SessionInfoWebSocketListener Begin transmitting over websocket to 127.0.0.1:52461 2014-07-02 23:10:00.3875 Info - App: SessionInfoWebSocketListener stop transmitting over websocket to 127.0.0.1:52461 2014-07-02 23:10:02.7275 Info - App: LogFileWebSocketListener Begin transmitting over websocket to 127.0.0.1:52461 Link to comment Share on other sites More sharing options...
ebr 14918 Posted July 3, 2014 Share Posted July 3, 2014 Please post entire log files as attachments or link to paste2.org or similar. Neither of those logs, however, contain any playback. Link to comment Share on other sites More sharing options...
ebr 14918 Posted July 3, 2014 Share Posted July 3, 2014 Okay, please turn on debug logging on the server and do that again. Thanks. Strange but MBC is reporting that the server returned an error but there is no error in the server log... Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted July 4, 2014 Author Share Posted July 4, 2014 Here's the logs Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted July 4, 2014 Author Share Posted July 4, 2014 Okay, please turn on debug logging on the server and do that again. Thanks. Strange but MBC is reporting that the server returned an error but there is no error in the server log... Link to comment Share on other sites More sharing options...
ebr 14918 Posted July 4, 2014 Share Posted July 4, 2014 That log is still not in debug mode... Link to comment Share on other sites More sharing options...
ebr 14918 Posted July 4, 2014 Share Posted July 4, 2014 It would be good to get your server log in debug mode for the future but, before going to the trouble to post another log, please try the beta version of MB Intros I just put up (1.0.3.1) and see if it works for you. 1 Link to comment Share on other sites More sharing options...
memc 22 Posted July 5, 2014 Share Posted July 5, 2014 Just noticed that Intro's wasn't working for me either. Updated to the beta version 1.0.3.1 and it's working again. Thanks ebr. Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted July 5, 2014 Author Share Posted July 5, 2014 Same here, what ever you did fixed it, I checked and debug was checked on the server not sure why it was producing a debug log Link to comment Share on other sites More sharing options...
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