alternativesurfer 0 Posted April 2, 2020 Share Posted April 2, 2020 (edited) Hi All, Emby Server version: 4.4.0.40Emby Theater version: 3.0.11 (windows desktop, not Store)In Emby Theater, when I begin playback of any video media files I get the spinning wheel for about 60 seconds before playback begins. Once playback starts, everything is peachy. This does not occur if I playback within the browser on the same computer. This does not occur if I playback from other clients:- Browser on another computer- Android mobile app 3.1.14- Roku 3 & 4: 3.0.212- Android TV app: 1.7.92- iOS app: 1.9.4This issue only presents itself within Emby Theater.Any thoughts?What sort of logs might I need to grab to provide here? Edited April 2, 2020 by alternativesurfer Link to comment Share on other sites More sharing options...
Luke 37994 Posted April 2, 2020 Share Posted April 2, 2020 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. Thanks ! Link to comment Share on other sites More sharing options...
alternativesurfer 0 Posted April 3, 2020 Author Share Posted April 3, 2020 Thank you, Luke! Video of spinning wheel:https://photos.app.goo.gl/LcukySuLHys7sY4t6Logs attached.Theater client is: 192.168.1.40Server is: 192.168.20.92 embyserver.txt hardware_detection-63721520849.txt Link to comment Share on other sites More sharing options...
Luke 37994 Posted April 3, 2020 Share Posted April 3, 2020 Hi, try shutting down the Ombi software and leaving it shut down. Please see if that helps. Thanks. Link to comment Share on other sites More sharing options...
alternativesurfer 0 Posted April 6, 2020 Author Share Posted April 6, 2020 Hi, try shutting down the Ombi software and leaving it shut down. Please see if that helps. Thanks. Thank you! I will give this a try today and see if behavior changes. Appreciate it! Link to comment Share on other sites More sharing options...
Luke 37994 Posted April 6, 2020 Share Posted April 6, 2020 Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
alternativesurfer 0 Posted April 9, 2020 Author Share Posted April 9, 2020 Hi, try shutting down the Ombi software and leaving it shut down. Please see if that helps. Thanks. This seems to have solved it. Thank you! Link to comment Share on other sites More sharing options...
Luke 37994 Posted April 9, 2020 Share Posted April 9, 2020 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now