MB3 constantly changes my primary images for TV shows to banners

[im85288 1493]

I had this and reported it way back. It's still happening now too. The only "workaround" I have found is to actually copy the poster.jpg and call it folder.jpg. This will prevent it getting overwritten on the next scan.

[allen00se 18]

So I recently started using the new iPad MB3 app (which is amazing) and I noticed that the TV shows page was using a banner image instead of a poster image for the TV shows. This doesn't work well since the app is meant to use posters. I realized what was causing this problem was the metadata manager shows that my "primary" image is a banner. I went through and painstakingly changed all of the primary images to posters (which it turns out is the default images that show up when I click "browse online images") only to have MB3 go back and change all of my primary images back to banners.....

 

What is causing this and how do I stop it?

thanks,

Krys

[Luke 40069]

Nothing, we don't do that.

[vidkun 10]

Nothing, we don't do that.

 

Then why are three of us having the exact same issue?

[Luke 40069]

If someone can post some concrete info that will make it easier to chase it down. For instance, what exactly the folder looks like, and also, a repeatable situation that can trigger the problem. Thanks.

[yardameus 220]

The poster should be called folder.jpg.  Are you using a different metadata provider that is naming it poster.jpg instead?  

[speechles 2010]

Is it xbmc or some other metedata fetching program besides mb3 at work here causing this problem?

 

 

 

@@yardameus you are wrong, see below:

 

--- Old format ( has folder.jpg )

 

--- New format ( no folder.jpg )

 

 

Sent from my Nexus 7 using Tapatalk

Edited July 7, 2014 by speechles

[yardameus 220]

My mistake, using the standard metadata fetching, it downloads and saves as folder.

 

In compatible plex/xbmc mode, it saves as poster. 

 

 

 

Is this solely an issue with the iPad app?  As in, does it not recognize poster.jpg and so then defaults to banner as the next compatible image?

 

Edited July 7, 2014 by yardameus

[Luke 40069]

Theres nothing wrong with the filenames. What they're saying is that theres some kind of overwriting happening

[yardameus 220]

sorry, missed that part about the primary image.

[Luke 40069]

yea we support a number of different aliases for the primary image, folder.ext, poster.ext, and a few others, so it doesnt' really matter which one is used.

[im85288 1493]

I'm not sure what extra information to provide from what I have already provided. The pattern happens repeatedly, in that only the presence of the folder.jpg prevents the poster.jpg from being altered automatically to a banner image.

 

I recently added a new TV Show called Rectify,  doing a complete refresh generates the images as mentioned above (this is in plex/xbmc compatible mode)..so no folder.jpg 

 

Everything remains fine until an automated check is made on those files (is this nightly?) where it for some reason decides to overwrite the poster.jpg with an image that should be in banner.jpg. The only way I have found to stop this happening is by manually putting a folder.jpg file there.

 

Could this not be solved by creating a folder.jpg in addition to the poster.jpg in the scraper? It would do no harm and solve it for those of us experiencing this problem.

[ebr 15664]

Can you figure out the origin of the banner image?  I mean, can you tell if that particular image is coming from FanArt or tmdb?

 

Other additional information that would help would be a server log file from when one of these "replaces" occurred and the name of the item that was affected.

[im85288 1493]

I have deleted the folder.jpg and will keep an eye for it changing tomorrow sometime. This is the bit where I am not sure what to do to force the images to get updated. I tried to run a manual library scan but everything remains correct. Would you happen to know what triggers the automatic update that seems to occur during the night? 

[ebr 15664]

Nothing other than library scans.  However, I think the providers download updates from the internet once every 24 hours so that may be what triggers it.

[vidkun 10]

I'm not sure what extra information to provide from what I have already provided. The pattern happens repeatedly, in that only the presence of the folder.jpg prevents the poster.jpg from being altered automatically to a banner image.

 

I recently added a new TV Show called Rectify,  doing a complete refresh generates the images as mentioned above (this is in plex/xbmc compatible mode)..so no folder.jpg 

 

Everything remains fine until an automated check is made on those files (is this nightly?) where it for some reason decides to overwrite the poster.jpg with an image that should be in banner.jpg. The only way I have found to stop this happening is by manually putting a folder.jpg file there.

 

Could this not be solved by creating a folder.jpg in addition to the poster.jpg in the scraper? It would do no harm and solve it for those of us experiencing this problem.

 

 

This pretty much explains my issue dead on. Adding a new show, it auto pulls down a poster.jpg that contains a banner image. This appears to match up with the same image used in the auto pulled down banner.jpg as well. Manually editing images in metadata manager to pull down the new, correct poster image will pull down the correct image into poster.jpg. Waiting happens and eventually this reverts back to the banner image again. Never timed it so it may be nightly like mentioned. To 'fix' this issue, I manually pull down the correct poster image again, copy poster.jpg to folder.jpg. Everything stays correct after this.

[Luke 40069]

if you can find a server log from when it happened, that would be helpful.

[im85288 1493]

Well the problem did not happen as it used to, so thinking more logically about this I have switched from using SickBeard to NZBDrone for TV Shows. @@vidkun also uses SickBeard so that is most likely the cause of this unwanted side effect.

[vidkun 10]

Well it has been a few days now. Long enough for this to have come back if it was going to. Changing SickBeard to not download 'series banner' seems to have a resolved this issue. You were right; it is not an MBS issue. My apologies.