Losidion 1 Posted March 30, 2020 Share Posted March 30, 2020 Hello, I have and issues where i cannot update any plugins nor can i see anything catalog the error for the update is below. Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken)at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates(Version applicationVersion, CancellationToken cancellationToken)at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) At first i thought it could be my DNS so I passed it to google. However, I still have the same issues. My second thought was maybe it was the dual stack IPv6 as my routers been having issues with ipv6-ipv4 so I turned that off as well. I am still having the same issues. I an running on CentOS in a Vm. They only thing that has changed is that I have move recently and had to change IPS before the move it was working fine. My server was offline for about 3 months while I moved so I don’t know if that’s the issue. I did update the server once it was back online but the plugin refuses to update. Can you please help Thank you. Connection to https://www.mb3admin.com/admin/service/EmbyPackages.json timed out at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsyncInternal(HttpRequestOptions options, String httpMethod)at Emby.Server.Implementations.HttpClientManager.CoreHttpClientManager.SendAsync(HttpRequestOptions options, String httpMethod)at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePackagesWithoutRegistrationInfo(Boolean enableCache, CancellationToken cancellationToken)at Emby.Server.Implementations.Updates.InstallationManager.GetAvailablePluginUpdates(Version applicationVersion, CancellationToken cancellationToken)at Emby.Server.Implementations.ScheduledTasks.PluginUpdateTask.Execute(CancellationToken cancellationToken, IProgress`1 progress)at Emby.Server.Implementations.ScheduledTasks.ScheduledTaskWorker.ExecuteInternal(TaskOptions options) Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 30, 2020 Share Posted March 30, 2020 Hi, this means something is blocking your access to that domain. Typical causes are firewall, security software or VPN. Can you look into those? Link to comment Share on other sites More sharing options...
Losidion 1 Posted March 30, 2020 Author Share Posted March 30, 2020 (edited) Well i do not use a VPN and i can get a trace-route to run to the site but it seem to not get a response. traceroute to mb3admin.com (173.230.139.54), 30 hops max, 60 byte packets 1 gateway (192.168.1.254) 0.320 ms 0.230 ms 0.130 ms 2 10.0.0.1 (10.0.0.1) 1.654 ms 1.655 ms 1.687 ms 3 50.66.32.1 (50.66.32.1) 14.380 ms 14.302 ms 14.256 ms 4 rc3so-be112-1.cg.shawcable.net (64.59.131.97) 11.570 ms 15.526 ms 15.570 ms 5 rc1wt-be82.wa.shawcable.net (66.163.76.9) 36.335 ms 36.241 ms 36.609 ms 6 sea-b2-link.telia.net (62.115.146.72) 36.058 ms 31.136 ms 35.840 ms 7 chi-b21-link.telia.net (62.115.117.49) 62.343 ms 58.098 ms 63.987 ms 8 atl-b24-link.telia.net (62.115.113.18) 77.893 ms 77.671 ms 77.488 ms 9 linode-ic-321031-atl-b22.c.telia.net (213.248.75.5) 78.019 ms 78.021 ms 77.510 ms 10 74.207.239.5 (74.207.239.5) 77.759 ms 74.207.239.21 (74.207.239.21) 102.419 ms 74.207.239.23 (74.207.239.23) 77.838 ms i cannot get ping responses from it but i don't know if it would respond. DNS resolves it as well Non-authoritative answer: Name: mb3admin.com Address: 173.230.139.54 Name: mb3admin.com Address: 2600:3c02::f03c:91ff:fe6e:540 i have made no firewall changes on the VM, host nor my router so i am a bit at a loss. Edited March 30, 2020 by Losidion Link to comment Share on other sites More sharing options...
Luke 37068 Posted March 30, 2020 Share Posted March 30, 2020 can you pull up this url in a browser? https://www.mb3admin.com/admin/service/EmbyPackages.json Link to comment Share on other sites More sharing options...
Solution spongygr 3 Posted March 31, 2020 Solution Share Posted March 31, 2020 Hi, I had the same problem on my ubuntu 16.04 server for the last 3 days. After a restart it looks like it is working but only for a small amount of time. Finally, I found what was wrong. the connection was being done over ipv6 Connecting to www.mb3admin.com (www.mb3admin.com)|2600:3c02::f03c:91ff:fe6e:540|:443... failed: Connection timed out. now for some reason it times out. i disabled ipv6 on my server sudo sysctl -w net.ipv6.conf.all.disable_ipv6=1sudo sysctl -w net.ipv6.conf.default.disable_ipv6=1sudo sysctl -w net.ipv6.conf.lo.disable_ipv6=1 now is working fine. Connecting to www.mb3admin.com (www.mb3admin.com)|173.230.139.54|:443... connected. 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted April 1, 2020 Share Posted April 1, 2020 Thanks for the feedback! Link to comment Share on other sites More sharing options...
Losidion 1 Posted April 1, 2020 Author Share Posted April 1, 2020 i have check and i can access the the URL and i am presented with the following i also noticed a few other oddities Backups fails to run .( i am assuming its because its out of date ) and scan media library get stuck at 87.1%. i have already disabled ipv6 on the server and stopped ipv6 DHCP passed my gateway so that does not seem to be the case. i think i might have broke something on on the server when i updated it as the last time it was running was back in November which is when my last backup is dated for. Link to comment Share on other sites More sharing options...
Luke 37068 Posted April 1, 2020 Share Posted April 1, 2020 i have check and i can access the the URL and i am presented with the following i also noticed a few other oddities Backups fails to run .( i am assuming its because its out of date ) and scan media library get stuck at 87.1%. i have already disabled ipv6 on the server and stopped ipv6 DHCP passed my gateway so that does not seem to be the case. i think i might have broke something on on the server when i updated it as the last time it was running was back in November which is when my last backup is dated for. Hi, can you attach the emby server log? Thanks. Link to comment Share on other sites More sharing options...
Losidion 1 Posted April 2, 2020 Author Share Posted April 2, 2020 attached embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted April 2, 2020 Share Posted April 2, 2020 Ok thanks. I wanted to check and see if there might be another problem on top of this, but it's just the timeouts. Unfortunately with those there's no way for me to tell you why, I can only confirm that that's what it is. Link to comment Share on other sites More sharing options...
Losidion 1 Posted April 26, 2020 Author Share Posted April 26, 2020 Sorry for not replying back sooner its been a busy few weeks. i have fix this issue seem my gateway router was blocking access to the file as it had tripped my Intrusion prevention system. i have gotten quite a few hits from people trying to port scan the server so i have been dialing up access restrictions on it. i have since dialed it back a bit and it update fine. This does give me an idea feature request it see if is possible to add in a geo-locking feature for user logins. Thank you for you help with this i have loved Emby for a long time and the forums have been extremely helpful. Link to comment Share on other sites More sharing options...
Happy2Play 8282 Posted April 26, 2020 Share Posted April 26, 2020 Sorry for not replying back sooner its been a busy few weeks. i have fix this issue seem my gateway router was blocking access to the file as it had tripped my Intrusion prevention system. i have gotten quite a few hits from people trying to port scan the server so i have been dialing up access restrictions on it. i have since dialed it back a bit and it update fine. This does give me an idea feature request it see if is possible to add in a geo-locking feature for user logins. Thank you for you help with this i have loved Emby for a long time and the forums have been extremely helpful. Can't you already do that with "Remote IP address filter"? Dashboard-Network Link to comment Share on other sites More sharing options...
Losidion 1 Posted April 26, 2020 Author Share Posted April 26, 2020 If i wanted to lock it to a specific IP group of WAN IPs or a range of IP i could but most of the remote users that access my server are not on static public IPs they have dynamic public IPs.(Mine changes every 3 months like clockwork) Also this only really works if the only used it at one location and not on the road or or accessing from different locations. i guess if i wanted to add their new public IPs into the list every time they lose access i could but that would be a maintenance nightmare and i doing like doing administrative tasks my local network. Adding a Geo-lock feature would limit access for users in local region (say north america) would help limit unauthorized access without being too restrictive. But this is not the right place for such a feature request ill move it over where it belongs it was just an idea. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now