smiley1 2 Posted March 1, 2020 Share Posted March 1, 2020 Hello, In first, I'm sorry for my english, I work on it. I use a Fire tv stick, and I install the emby app, everything work except when I want stream a 4k hevc movie. I know that the fire tv stick can't decode hevc, so I want to transcode with this type of video. When I launch a 4k movie, I check the web interface of the server at the same time and I see that the server begin in direct play, then nvenc dec then direct play etc... and at the end emby launch nothing with the message: too many error giving up. If I use kodi and the kodi emby plugin Where I choose in the parameter to transcode hevc it's work perfectly. If I choose the max bitrate to 5 Mbits/sec max it's ok. I want to know if it's possible to force transcode for hevc in emby fire tv app like in the kodi emby plugin? thanks to reading me. Link to comment Share on other sites More sharing options...
Luke 37251 Posted March 1, 2020 Share Posted March 1, 2020 Hi there @@smiley1, let's look at an example. Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
smiley1 2 Posted March 1, 2020 Author Share Posted March 1, 2020 thanks @@Luke server version: 4.3.1.0 I attached the server log I up the log from fire tv at 16h05 (Eastern Time) the user was Adrien and I try to launch avatar in 4k thanks for your help, regards, ffmpeg-transcode-be1d58f7-9fb4-496a-894f-f45c8aaa0d50_1.txt ffmpeg-transcode-b014a353-f0a7-4077-aa2a-f88989ab0d0d_1.txt ffmpeg-transcode-d32dbdc3-c525-493b-ab8b-0fa0b9b41e02_1.txt embyserver.txt Link to comment Share on other sites More sharing options...
ebr 14959 Posted March 2, 2020 Share Posted March 2, 2020 Hi. What happens if you disable the subtitles? Link to comment Share on other sites More sharing options...
smiley1 2 Posted March 2, 2020 Author Share Posted March 2, 2020 the same thing. Link to comment Share on other sites More sharing options...
ebr 14959 Posted March 2, 2020 Share Posted March 2, 2020 Ah - I see what it is. It is the resolution. The beta version of the app should correct this (by transcoding it down to 1080). Link to comment Share on other sites More sharing options...
smiley1 2 Posted March 2, 2020 Author Share Posted March 2, 2020 ok thanks. You have an idea when this modification be in stable version? it's not my device and not my account, and It's complicated to install the beta version with an amazon account from other person. It's the account of my mother in law and I want to live Link to comment Share on other sites More sharing options...
ebr 14959 Posted March 2, 2020 Share Posted March 2, 2020 Hopefully, within the next couple weeks. Link to comment Share on other sites More sharing options...
smiley1 2 Posted May 3, 2021 Author Share Posted May 3, 2021 hello, I'know, it's a long time now, but I just try again and I have the same problem, I need to burn the fire tv stick of my mother in law ? Link to comment Share on other sites More sharing options...
ebr 14959 Posted May 3, 2021 Share Posted May 3, 2021 Hi. The app is being reviewed by Amazon right now. Should be out in the next couple of days. Thanks. Link to comment Share on other sites More sharing options...
smiley1 2 Posted May 3, 2021 Author Share Posted May 3, 2021 thanks for your answer, i'll wait, it's not a problem. 1 Link to comment Share on other sites More sharing options...
Carlo 4331 Posted May 3, 2021 Share Posted May 3, 2021 2 hours ago, smiley1 said: hello, I'know, it's a long time now, but I just try again and I have the same problem, I need to burn the fire tv stick of my mother in law ? Stick or the mother in law? LOL Link to comment Share on other sites More sharing options...
smiley1 2 Posted May 4, 2021 Author Share Posted May 4, 2021 I hope the both, but she "share" (I'm not certain it's the word to use) me the fire stick for a job travel. So I wait to burn my mother in law! But after... 1 Link to comment Share on other sites More sharing options...
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