chrisrobbins1970 21 Posted February 29, 2020 Share Posted February 29, 2020 can't seem to add Jumanji The Next Level to my movies.. i have tried using the title, IMDB ID number.. it wont scrap to find the metadata.. SORRY, but plex finds it with no issues Link to comment Share on other sites More sharing options...
CBers 6783 Posted February 29, 2020 Share Posted February 29, 2020 Didn't have a problem with Emby adding it here. Make sure you IDENTIFY it correctly. TheMovieDB ID = 512200 IMDB ID = tt7975244 1 Link to comment Share on other sites More sharing options...
Luke 37233 Posted February 29, 2020 Share Posted February 29, 2020 We're happy to help. Please see how to report a problem. Thanks ! Link to comment Share on other sites More sharing options...
clarkss12 296 Posted February 29, 2020 Share Posted February 29, 2020 It hasn't been released to disc, yet?? Link to comment Share on other sites More sharing options...
CBers 6783 Posted February 29, 2020 Share Posted February 29, 2020 Didn't have a problem with Emby adding it here. Make sure you IDENTIFY it correctly. TheMovieDB ID = 512200 IMDB ID = tt7975244 The folder and movie are named "Jumanji The Next Level (2019)". Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 this is the ONLY movie i cant seem to add. Link to comment Share on other sites More sharing options...
Horsey 0 Posted February 29, 2020 Share Posted February 29, 2020 the version i added to mine without a issue was Jumanji.The.Next.Level.2019.1080p.WEB-DL.DD5.1.x264-CMRG.mkv in a folder just named jumanji the next level Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 yep named it Jumanji The Next Level (2019).. this is what I get from screenshot Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 ive removed it.. re-scrapped.. added back in.. still not adding metadata Link to comment Share on other sites More sharing options...
Horsey 0 Posted February 29, 2020 Share Posted February 29, 2020 add the metadata manually. mine says Jumanji: The Next Level also try indentify and jumanji that will pull up the cover Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 tried that... used Jumanji to identify..and i get..screenshot... Link to comment Share on other sites More sharing options...
Horsey 0 Posted February 29, 2020 Share Posted February 29, 2020 (edited) how odd cause i get Edited February 29, 2020 by Horsey Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 i know this happened one other time before and I had to manually add all the metadata Link to comment Share on other sites More sharing options...
samuelqwe 315 Posted February 29, 2020 Share Posted February 29, 2020 (edited) I would make sure you have the proper movie metadata downloaders set up for the library in which the movie resides in. You might have one of the providers that provides the metadata disabled. There's really only two options, but if you have TheMovieDB enabled, it should show up. Edited February 29, 2020 by samuelqwe Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 thought if that... Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 ok.. i may have spoke too soon... turns out other movies are having same issues... Emby not scrapping and old movies..WTF Link to comment Share on other sites More sharing options...
samuelqwe 315 Posted February 29, 2020 Share Posted February 29, 2020 thought if that... Since you have everything enabled, it's really odd that it's not showing up for you. Perhaps the API requests are being blocked somewhere, however that shouldn't be the case if Plex still fetches the metadata for you. Link to comment Share on other sites More sharing options...
Luke 37233 Posted February 29, 2020 Share Posted February 29, 2020 Please see how to report a problem. Thanks ! Link to comment Share on other sites More sharing options...
CBers 6783 Posted February 29, 2020 Share Posted February 29, 2020 Please see how to report a problem. Thanks ! Post the Emby server log for Luke to look at. Remove any sensitive/personal information first. Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 (edited) logs... logs.txt Edited February 29, 2020 by chrisrobbins1970 Link to comment Share on other sites More sharing options...
Luke 37233 Posted February 29, 2020 Share Posted February 29, 2020 logs... It didn't even make any attempts to fetch internet metadata. Are you sure you configured the settings for the right library? How many Emby libraries have you created? Link to comment Share on other sites More sharing options...
Luke 37233 Posted February 29, 2020 Share Posted February 29, 2020 Also I would use the metadata editor on that movie to check and make sure the metadata isn't locked for that title. Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted February 29, 2020 Author Share Posted February 29, 2020 one library, just for movies Link to comment Share on other sites More sharing options...
Luke 37233 Posted February 29, 2020 Share Posted February 29, 2020 Ok then I would check the metadata lock for that title. Link to comment Share on other sites More sharing options...
chrisrobbins1970 21 Posted March 1, 2020 Author Share Posted March 1, 2020 metadata LOCK??? Link to comment Share on other sites More sharing options...
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