Hardware transcode failed, fell back to software and cause massive slowdown :)

[dmurphy22 8]

Hey friends,

 

I found a video file that will not hardware transcode, it falls back to software transcoding and causes a big slowdown on my server. Attached is the ffmpeg log showing this happening.

 

Any ideas what might be happening here?

 

 

ffmpeg-transcode-32f02f22-4417-4e53-96c5-b7585a9b0262_1.txt

Edited January 15, 2020 by dmurphy22

[Luke 37116]

Hi there, have you followed our hardware acceleration setup guide?

[dmurphy22 8]

Hey Luke, sorry I should have mentioned it is just this file that seems to do it, all others will hardware transcode without a problem. 

[Luke 37116]

Nonetheless it's still important to follow our setup guide. Did you do that?

[vdatanet 1549]

Nonetheless it's still important to follow our setup guide. Did you do that?

 

@@Luke this is a known issue:

 

https://emby.media/community/index.php?/topic/78303-43013-hw-transcoding-fails-on-some-videos/

Edited January 16, 2020 by vdatanet

[vdatanet 1549]

Hey Luke, sorry I should have mentioned it is just this file that seems to do it, all others will hardware transcode without a problem. 

 

As a workaround try this:

 

https://emby.media/community/index.php?/topic/78303-43013-hw-transcoding-fails-on-some-videos/?p=797207

 

At least you will have hardware encoding and your CPU will not be so overloaded.

Edited January 16, 2020 by vdatanet