raujaku 0 Posted January 5, 2020 Share Posted January 5, 2020 (edited) I'm running the emby server on a raspberry pi 4 model B. The client is an Nvidia shield pro 2019. When watching 4k content, the movie will randomly pause for a few seconds. This is over a direct stream. edit: direct *play log.txt Edited January 5, 2020 by raujaku Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 5, 2020 Share Posted January 5, 2020 HI, usually this is a sign that the bitrate is too high for the network connection and/or the device you're playing on. You'll want to lower the in-app quality setting to transcode and reduce to a lower bitrate, although on the RPI4 that could be an issue as it might not be able to keep up with transcoding 4K content on the fly. Link to comment Share on other sites More sharing options...
raujaku 0 Posted January 8, 2020 Author Share Posted January 8, 2020 HI, usually this is a sign that the bitrate is too high for the network connection and/or the device you're playing on. You'll want to lower the in-app quality setting to transcode and reduce to a lower bitrate, although on the RPI4 that could be an issue as it might not be able to keep up with transcoding 4K content on the fly. I tried lowering the bitrate and it still pauses randomly during playback. There shouldn't be any transcoding since I have it turned off in the user and this is all over local network. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 8, 2020 Share Posted January 8, 2020 Ok then that means the setting won't change anything. Please try turning transcoding back on and see how that compares with a lower quality setting. Thanks. Link to comment Share on other sites More sharing options...
raujaku 0 Posted January 8, 2020 Author Share Posted January 8, 2020 Ok then that means the setting won't change anything. Please try turning transcoding back on and see how that compares with a lower quality setting. Thanks. Turned back on transcoding. When I lower the quality, its shows a loading circle for about 1 minutes followed by one frame of movement followed by the loading circle again. I tried different quality settings all the way down too 2mb/s, it seems the lower it got the longer the loading circle was. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 8, 2020 Share Posted January 8, 2020 That could just be an issue of transcoding performance on the RPI. Can you attach an ffmpeg log example? Thanks. Link to comment Share on other sites More sharing options...
raujaku 0 Posted January 8, 2020 Author Share Posted January 8, 2020 That could just be an issue of transcoding performance on the RPI. Can you attach an ffmpeg log example? Thanks. Here you go, thanks. ffmpeg-transcode.txt Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted January 8, 2020 Share Posted January 8, 2020 yeah, a rPi isn't going to be able to play HEVC w/ HD-MA unless whatever you're using for a client supports both of those natively. Link to comment Share on other sites More sharing options...
raujaku 0 Posted January 8, 2020 Author Share Posted January 8, 2020 yeah, a rPi isn't going to be able to play HEVC w/ HD-MA unless whatever you're using for a client supports both of those natively. The Pi4 is only acting as a server for direct play. The client is a Shield TV 2019 Link to comment Share on other sites More sharing options...
mastrmind11 717 Posted January 8, 2020 Share Posted January 8, 2020 The Pi4 is only acting as a server for direct play. The client is a Shield TV 2019 Right, but it's trying to transcode, which means there's something about that file that is forcing the pi to transcode it, and is unable to do so. since the shield can play hevc natively as far as I know, there's something else. I didn't spend much time looking at your transcode logs, but it could also be trying to burn in the subs. Link to comment Share on other sites More sharing options...
Luke 37065 Posted January 9, 2020 Share Posted January 9, 2020 It's trying to transcode due to the quality setting being at 20 mbps, so normally this file would direct play, but it doesn't look like his network can handle that. Link to comment Share on other sites More sharing options...
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