Slow Scrolling?

[legallink 182]

Not sure what has changed, but all of the sudden, our Apple TV scrolls fairly slowly, and it seems to get slower every level lower you get, to the point that at the detail screen, it is unusable.

 

Anyone else?

[corey 307]

I’m curious if you close the app and start fresh does it return to scrolling like you expect? If so, does it continue to slow over time?

 

Thanks!

[ebr 11667]

Are you running the beta version?

[legallink 182]

Not running the beta.  I rebooted the whole apple tv.  No change.  I can take a video and show you.

 

This is an apple TV 4 (not a 4k).

[legallink 182]

For some reason it is fixed now. I refreshed the metadata on a show that had an odd rating and that seems to have cleared things up. Or at least it cleared things up after that.

[corey 307]

Do you recall what the rating was @@legallink?

[legallink 182]

Do you recall what the rating was @@legallink?

So, I had tried to set a custom rating on the season/folder/show, but it only applied it to episode 1. Once I refreshed the metadata and removed the custom rating, everything went back to normal.

[Luke 26760]

@legallink is this still an issue?

[legallink 182]

I would have removed my custom ratings.  I’ll check. We have not had any slow scrolling issues for a while.  

[Luke 26760]

Great, thanks.