Slow Scrolling?

[legallink 187]

Not sure what has changed, but all of the sudden, our Apple TV scrolls fairly slowly, and it seems to get slower every level lower you get, to the point that at the detail screen, it is unusable.

 

Anyone else?

[corey 315]

I’m curious if you close the app and start fresh does it return to scrolling like you expect? If so, does it continue to slow over time?

 

Thanks!

[ebr 15664]

Are you running the beta version?

[legallink 187]

Not running the beta.  I rebooted the whole apple tv.  No change.  I can take a video and show you.

 

This is an apple TV 4 (not a 4k).

[legallink 187]

For some reason it is fixed now. I refreshed the metadata on a show that had an odd rating and that seems to have cleared things up. Or at least it cleared things up after that.

[corey 315]

Do you recall what the rating was @@legallink?

[legallink 187]

Do you recall what the rating was @@legallink?

So, I had tried to set a custom rating on the season/folder/show, but it only applied it to episode 1. Once I refreshed the metadata and removed the custom rating, everything went back to normal.

[Luke 40072]

@legallink is this still an issue?

[legallink 187]

I would have removed my custom ratings.  I’ll check. We have not had any slow scrolling issues for a while.  

[Luke 40072]

Great, thanks.

[Luke 40072]

@legallink did this create a problem again?

[legallink 187]

I haven't noticed it recently.

[Luke 40072]

Thanks for the feedback.