Emby Won't Install - Error

[hgvandy 0]

I have been running Emby on my TerraMaster with no issues and loving it for quite a few months. I updated to the latest TOS 4.1.15 and Emby is not showing up on my startup. I don't have an option to uninstall because I use the Applications app and go to installed, Emby doesn't show up. The Emby folder is still there on my drive. I try installing from the app and I am having no luck. I have attached the logs. Please help.

embyserver-63713064065.txt

embyserver.txt

[Luke 40065]

Hi, when did you update tos?

[hgvandy 0]

Today, about 1 hour ago. My Emby was not loading before the update and I am not sure why. It has worked very well in the past. I was hoping the update would solve the problem.

Edited December 28, 2019 by hgvandy

[Luke 40065]

have you tried rebooting the NAS?

[hgvandy 0]

I have tried rebooting multiple times. I am thinking of trying a fresh install with TOS and Emby. I also tried manually installing Emby and it gets stuck halfway. I am about out of ideas.

[BKKK 4]

Hmm! this is a similar problem that I was/am in. TOS says there is an update available which I discover because emby has gone offline so I go to TOS desktop.

Update TOS which than tells me that an emby update is available. Try to update emby which than fails. As this the second time this as happened I have renamed the db file and start emby which now works. Currently re-scanning database which currently is at 87% (after 20hrs - last time it took 1 day 17hrs to finish)

So it seems when TOS gets a notification that a TOS update is available emby gets the sulks and goes offline    Also emby has not got an update yet as it still on 4.3.0.30. 

So try renaming the db file and see if emby will start.

[hgvandy 0]

Thanks for the reply. I read your post and went in using the file manager to rename the library.db to library1.db. I tried logging in using Putty and I couldn't gain access to the server. I know I have the IP and port in correctly, but I have never used these programs and I am really dumb when it comes to Linux. I do have Emby installed, finally, but I am getting a bad gateway error every time I try and open Emby. I keep starting Emby, but it stops within a couple of seconds on its own.

I also tried resetting system configuration for TOS, but that did nothing to help the situation. I am officially stuck. At this point, I would like to do a fresh install of TOS and Emby and start from scratch. I have contacted TerraMaster to help me with this and waiting on their reply. Thanks for the help.

[BKKK 4]

Have you read my initial post/thread which is currently just below this thread? It may help.

[Luke 40065]

Have you seen this?

https://emby.media/community/index.php?/topic/79901-emby-server-forgets-it-is-enabled/page-3&do=findComment&comment=825410

 

Looks like terramaster pushed an update today that may resolve some issues.

[BKKK 4]

Have you seen this?

https://emby.media/community/index.php?/topic/79901-emby-server-forgets-it-is-enabled/page-3&do=findComment&comment=825410

 

Looks like terramaster pushed an update today that may resolve some issues.

 Thanks for the heads-up. Emby now running 4.3.1.0 

[Luke 40065]

Thanks for the feedback !

[Luke 40065]

Great news. We now support the new TerraMaster package format. To learn more, please see here:

  

 

Thanks.