AppleSeed 0 Posted December 18, 2019 Share Posted December 18, 2019 Hi, I use GPU transcoding dailly without problems, but with a new movie I got an error, and Emby failback on the CPU (I attach the logs). The transcoding with CPU works. (I have Emby premiere) What do you think is the cause ? Thank you Link to comment Share on other sites More sharing options...
Luke 37242 Posted December 18, 2019 Share Posted December 18, 2019 Hi there @@AppleSeed, let's look at an example. Please attach the information requested in how to report a problem. Thanks ! Link to comment Share on other sites More sharing options...
AppleSeed 0 Posted January 7, 2020 Author Share Posted January 7, 2020 I will try to explain : I use gpu trancoding since 1 year without premiere (on previous version 3.x). I buy premiere, and I switch on the 4.x version (in docker). On the 4.x, I have some problems to use GPU for trancoding : the server failback on the cpu on certain movie. I attach 2 logs for the same movie, the "work" use the gpu and the other use cpu. Thanks ! ffmpeg-transcode.txt ffmpeg-transcode-work.txt Link to comment Share on other sites More sharing options...
Luke 37242 Posted January 7, 2020 Share Posted January 7, 2020 Hi, how does the web app compare? Link to comment Share on other sites More sharing options...
AppleSeed 0 Posted January 7, 2020 Author Share Posted January 7, 2020 Hum I not sure what you want xD I join a screen. Link to comment Share on other sites More sharing options...
Luke 37242 Posted January 8, 2020 Share Posted January 8, 2020 Are you able to play the same title in the Emby web app? Link to comment Share on other sites More sharing options...
AppleSeed 0 Posted January 8, 2020 Author Share Posted January 8, 2020 (edited) I can play with the web app, but I don't have information about gpu or cpu usage (On my screenshot) Edited January 8, 2020 by AppleSeed Link to comment Share on other sites More sharing options...
Luke 37242 Posted January 12, 2020 Share Posted January 12, 2020 @@AppleSeed can you attach the ffmpeg log from the web app playback session? Thanks ! Link to comment Share on other sites More sharing options...
AppleSeed 0 Posted January 12, 2020 Author Share Posted January 12, 2020 (edited) @@Luke I attach the log of the web app playback session. Moreover, I try with Android App, and it seems work fine with the gpu. The problems seems appear only on Kodi with the Emby plugin. ffmpeg-transcode-work.txt Edited January 12, 2020 by AppleSeed Link to comment Share on other sites More sharing options...
AppleSeed 0 Posted January 12, 2020 Author Share Posted January 12, 2020 I got more verbose log (in attach file), the trancode start with the gpu and get an error, so Emby fall back on the cpu. ffmpeg-transcode-failed.txt Link to comment Share on other sites More sharing options...
Luke 37242 Posted January 14, 2020 Share Posted January 14, 2020 Ok I'll work with @@TeamB to see if we can change it to request the subtitles just like the web app is. That should solve this. 1 Link to comment Share on other sites More sharing options...
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