Dedone 15 Posted November 28, 2019 Share Posted November 28, 2019 Hi all, i've a little problem with Android Tv app. Sometimes, random, with any video file type (h264-HEVC) if a skip a video for some seconds, it strat to transcode in HSL mode. If i stop it and resume, it come back in direct play. TV in use is a sony XF9005 (HEVC compatible) and the server is the last version 4.3 on a Synology DS218+ (Android tv app is last version too) Thanks! Link to comment Share on other sites More sharing options...
Luke 37068 Posted November 28, 2019 Share Posted November 28, 2019 Hi there, can we please go over an example? Thanks. Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 28, 2019 Author Share Posted November 28, 2019 example: I'm playng a media file H264 or H265, during playng i want to skip some minutes and i press the tv command. I can notice that sometimest the skipping phase it's little bito longer and start spinning the blue cirlce icone in the centre of the screen. after 2 seconds everithing start again but if i check stats for nerd i can notice that start to transcode in HSL method . In order to stop it, i must stop the playng and resume it. If i'll able i'll try to post some photos Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 28, 2019 Share Posted November 28, 2019 Hi. We'll need to see the logs from when that happens. Thanks. How to Report a Problem Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 29, 2019 Author Share Posted November 29, 2019 i'll send photos asap! Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 (edited) This is after minutes skip Edited November 30, 2019 by Dedone Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 And this after stop and resume of the same file Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 30, 2019 Share Posted November 30, 2019 Hi. Please provide the logs requested in that article. Thanks. Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 Sorry, hope this can be accepted (I've no access to a computer at the moment and I had make it with the phone) ffmpeg-transcode-b4a0c326-905c-4f53-827a-0467b7622d24_1.txt.pdf Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 30, 2019 Share Posted November 30, 2019 For some reason, when you attempt to skip, it is causing a player error. Can you create the problem and then follow the instructions in that same article above to send a log from the app? Thanks. Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 And this is the first when I start palyng ffmpeg-remux-22eafcb0-e04d-406c-bc60-2b701aed3f40_1.txt.pdf Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 Log sent from TV now.user dede Link to comment Share on other sites More sharing options...
ebr 14913 Posted November 30, 2019 Share Posted November 30, 2019 Yes, something related to the audio track that causes a failure when you skip. 11-30 19:58:23.270 32758 32758 E EventLogger: playerFailed [10.63, 275.39, window=0] 11-30 19:58:23.270 32758 32758 E EventLogger: com.google.android.exoplayer2.ExoPlaybackException: com.google.android.exoplayer2.audio.AudioSink$WriteException: AudioTrack write failed: -6 If you choose the English track, does it still have the problem? Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 I'll try and I'll let you know Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 Log sent playing with English language. User dede time 6.42 pm your gmt Link to comment Share on other sites More sharing options...
Dedone 15 Posted November 30, 2019 Author Share Posted November 30, 2019 As you can see it start to transcode immediately when I change the language track Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 1, 2019 Share Posted December 1, 2019 As you can see it start to transcode immediately when I change the language track Sometimes that is normal depending on the audio format. Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 1, 2019 Share Posted December 1, 2019 Both audio tracks are compatible but any change you make to playback (skipping or changing audio) is causing an error. Where did these files come from? Is it only on this one file? Link to comment Share on other sites More sharing options...
Dedone 15 Posted December 1, 2019 Author Share Posted December 1, 2019 This happen in various situations and what I've notice is that happen only when the audio track is Dolby +. I had try again with other files with different audio track coded and everything is ok Link to comment Share on other sites More sharing options...
Dedone 15 Posted December 1, 2019 Author Share Posted December 1, 2019 Report sent with same problem on different file. This hasn't Dolby + Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 1, 2019 Share Posted December 1, 2019 Where did these files come from? Link to comment Share on other sites More sharing options...
Dedone 15 Posted December 1, 2019 Author Share Posted December 1, 2019 (edited) Downloaded Edited December 1, 2019 by Dedone Link to comment Share on other sites More sharing options...
ebr 14913 Posted December 1, 2019 Share Posted December 1, 2019 What happens if you do a simple remux on one of them with mkvtoolnix? 1 Link to comment Share on other sites More sharing options...
Dedone 15 Posted December 1, 2019 Author Share Posted December 1, 2019 I'll try and test Link to comment Share on other sites More sharing options...
Luke 37068 Posted December 2, 2019 Share Posted December 2, 2019 Let us know how you get on. Thanks. Link to comment Share on other sites More sharing options...
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