Bigmack3000 84 Posted November 2, 2019 Share Posted November 2, 2019 On both a Nvidia Shield and Firestick, If I go to change quality or choose subtitles, the app freezes and shuts down. On Shield it plays perfectly if I don't go to change anything. Link to comment Share on other sites More sharing options...
Luke 37151 Posted November 2, 2019 Share Posted November 2, 2019 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Bigmack3000 84 Posted November 4, 2019 Author Share Posted November 4, 2019 @@ebr I don't see "Debug Options" or "Send Log" in my shield settings. Where is this found? Link to comment Share on other sites More sharing options...
ebr 14946 Posted November 4, 2019 Share Posted November 4, 2019 What version is the app reporting in the settings page? The Debug Option is at the bottom of the "General Display" options panel. Link to comment Share on other sites More sharing options...
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