Not playing my mp4, SocketException?

[huenemeca 0]

Hello,

I am new to Emby and trying to get some movies setup to run on at least my Roku3.  I can't seem to get the movies to play on any client though.  The movie appears to want to start but then stops.  In the logs it shows a socketException but no other info.  Here is that part of the log and I have attached the full log

 

2019-10-21 18:20:24.227 Info HttpServer: HTTP POST http://mediaman:8096/emby/Sessions/Playing. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36
2019-10-21 18:20:24.229 Info SessionManager: Playback start reported by app Emby Mobile 4.2.1.0 playing Ice Age. Started at 4864976 ms
2019-10-21 18:20:24.229 Info HttpServer: HTTP POST http://mediaman:8096/emby/Sessions/Playing/Stopped. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36
2019-10-21 18:20:24.230 Info HttpServer: HTTP Response 204 to 192.168.0.101. Time: 3ms. http://mediaman:8096/emby/Sessions/Playing
2019-10-21 18:20:24.230 Debug App: ReportPlaybackStopped PlaySessionId:
2019-10-21 18:20:24.230 Info SessionManager: Playback stopped reported by app Emby Mobile 4.2.1.0 playing Ice Age. Stopped at 4864976 ms
2019-10-21 18:20:24.231 Info HttpServer: HTTP Response 204 to 192.168.0.101. Time: 1ms. http://mediaman:8096/emby/Sessions/Playing/Stopped
2019-10-21 18:20:24.234 Info HttpServer: SocketException: http://mediaman:8096/emby/Videos/664/stream.mp4?Static=true&mediaSourceId=29cc07ebed00bebf02cf60ddb63fe101&deviceId=TW96aWxsYS81LjAgKFdpbmRvd3MgTlQgMTAuMDsgV2luNjQ7IHg2NCkgQXBwbGVXZWJLaXQvNTM3LjM2IChLSFRNTCwgbGlrZSBHZWNrbykgQ2hyb21lLzc3LjAuMzg2NS4xMjAgU2FmYXJpLzUzNy4zNnwxNTcxNTgyOTc1Njcz&api_key=921d2ae538624c5ca22d57761278626d

embyserver.txt

[Luke 38803]

Hi there, what version of the Roku app?

[huenemeca 0]

This log was from using the web interface.  The roku app I am using was downloaded yesterday.  It is version 3.0 build 175.

 

I just tried it with the Roku player and it did show an error this time.

 

I attached it.

embyserver.txt

ffmpeg.txt

Edited October 22, 2019 by huenemeca

[huenemeca 0]

Anyone?  please...

[huenemeca 0]

I tried using the emby android app and had the same problem.  It also produced a couple dozen ffmpeg log files.  I have attached the new log files.

embyserver.txt

ffmpeg.txt

[mastrmind11 718]

Looks like ffmpeg is crapping out.  Are you able to play this file using a different player like VLC?  Have you tried to a fresh install of Emby?  

[huenemeca 0]

I have tried it in the web player, android app, roku app and the roku media player app.  They all have the same problem.  If it doesn't try to transcode the file then it just starts and immediately stops.  I have tried using handbreak to transcode the file with different options.  Always has the same problem. 

[mastrmind11 718]

I have tried it in the web player, android app, roku app and the roku media player app.  They all have the same problem.  If it doesn't try to transcode the file then it just starts and immediately stops.  I have tried using handbreak to transcode the file with different options.  Always has the same problem. 

No, I mean have you tried to play the file not using an Emby client... with a standalone app like VLC.  There are lines in the transcode log that implies the file is corrupt, and there are lines in the server log that suggest ffmpeg is crapping out.  If you can play the file in something like VLC, it would eliminate the theory that the file is corrupt, which would then point to ffmpeg and Emby as the culprit.  Does this happen w/ every file or just this one?  

[huenemeca 0]

I can play the files on my windows machine by just double clicking.  It is happening for all my mp4s I can play an avi file which seems to transcode fine.

[huenemeca 0]

I uninstalled the Linux Server and switched to windows.  It works great on windows.

[Luke 38803]

Were you using a reverse proxy on linux?

[huenemeca 0]

I was not.  I was connecting directly to the server.