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Posted

After adding a few movies, I noticed that on freshly added MP4 movies, chapter extraction is not working any more. I checked some MP4's that were previously extracted with a older server version and they worked ok. I then rebuild the whole movie cache and re-run chapter image extraction... Image extractions for all MP4's are not working.  When I check them with META Tag, chapters are there and it all seems to be OK.  Chapter image extractions from  MKV files are working OK..

 

Is this a bug or is there something wrong with my set up or MP4 movies. It clearly was working in the past..

Posted

can you post a sample file? thanks.

Deathsquirrel
Posted

Yup, broken since April with MP4s.  Works with MKVs though.  Odd one.

Posted

Yup, broken since April with MP4s.  Works with MKVs though.  Odd one.

 

can you post a sample file? thanks.

Deathsquirrel
Posted

can you post a sample file? thanks.

Can we call illegally sharing my DVD rips a last resort? :)  I certainly can for diagnostic purposes but if we can come up with another approach it's probably best.  They're all just MP4s created in handbrake using the high-profile preset with pretty minor tweaks.  This happens with DVD and blu-ray source.  In the other thread that EBR linked I tested them all in MPC-HC and FFPROBE.  MB3 shows the correct number of chapters but it shows the wrong start times.  They're all shown as chapter start time 0:00 except chapter one which is consistently at -1:59:60.

 

I thought it might be a cache problem so I uninstalled, deleted all cache data, and reinstalled.  After that I lost all chapter images instead of only not having them for movies added since April 9-ish.

 

If there is an alternate test I can run let me know.  Otherwise I can rip something and encode a 3-4 chapter chunk of it for you to test with tomorrow.

Posted

can you post a sample file? thanks.

For posting I have same concerns as Deathsquirrel. I do note that I have mostly used Xmedia Recode to rip (and convert MKV's) to MP4's and for 3D rips I used DVDFab.

For each MP4, I used METAX to load up the metadata, including chapters if they were missing..

 

Other players do see the chapters in the same MP4's just fine. It appears to be a server issue..

 

If you really need a sample, I can post a very low quality (audio and video) MP4 with fully loaded MetaData

Posted

yes please.

  • Like 1
Posted

yes please.

Just send the link in a PM

Deathsquirrel
Posted

A few chapters of sample data is posted.  PMed the link to Luke.

  • 1 month later...
Posted (edited)

Chapter image extraction from MP4 files still not working, did we find out what the problem was? or do I need to do a complete refresh?

Edited by ronvp
roberthleeii
Posted

Chapter image extraction from MP4 files still not working, did we find out what the problem was? or do I need to do a complete refresh?

How do we do a complete refresh?

Posted (edited)

Not sure if there is a official way, but what I do is:

 

exit the server

Delete the complete Cache directory (C:\Users\"Your user name here"\AppData\Roaming\MediaBrowser-Server\cache)

Delete the "Chapters.db" file in: C:\users\"Youre user name here"\AppData\Roaming\MediaBrowser-Server\data)

Restart the server

Wait for the  "Scan media library" task to complete

Run the "Chapter Image Extraction" task

 

Rebuilding can take a long time, so if possible, avoid it!

Edited by ronvp
  • Like 1
Posted

Just done what I described above and it is working perfectly now.

Deathsquirrel
Posted

FYI, didn't work for me.  Now I just don't see chapters at all on the server.  Have to look into this a bit more later.

Posted

FYI, didn't work for me.  Now I just don't see chapters at all on the server.  Have to look into this a bit more later.

You will also have to run the extract chapter images task

Deathsquirrel
Posted

You will also have to run the extract chapter images task

 Yeah I figured that so I did it before I reported that it didn't work.  No chapter info shown on the server, the windows 8 store app, or MBT.

roberthleeii
Posted

 Yeah I figured that so I did it before I reported that it didn't work.  No chapter info shown on the server, the windows 8 store app, or MBT.

 

Same for me

Deathsquirrel
Posted

Bah, so stuff I add today is working again but older items still show nothing. Guess I clear the entire cache out and rebuild everything.  Thank goodness for local metadata.  Cache files corrupt.  A 'clear all cache' button would be handy to have :)

Posted

I did noticed another thing, during rebuilding the Cache, my C:\ drive (SSD) was filling up completely. I noticed that a "TEMP" directory was added to the MB server Cache directory. It completely filled up my drive 120 GB SSD). So I moved the Cache to a set of Striped hard discs, and rebuild again. It could barely fit it all. After rebuilding I deleted the "TEMP" directory. It does not seem to re-create the TEMP dir..

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