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Issue while scrolling down movies genre


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#1 Evid3nce OFFLINE  

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Posted 09 October 2019 - 07:36 PM

HI,

I've noticed an issue quite annoying, when I scroll down movies in genre let's say Action, after scrolling down a couple of seconds Emby goes right up to the beginning of the list.

 

I've tried to make the scrolling go slower in the Apple TV Settings but it doesn't change anything.

 

I attached a video to exactly show you what's happening.

 

https://streamable.com/6f0ca


Edited by Evid3nce, 10 October 2019 - 02:32 AM.


#2 Senna OFFLINE  

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Posted 09 October 2019 - 08:02 PM

I wanted to attach a video to exactly show you what's happening but I'm not permitted to upload this kind of file.


You can use streamable.com for that and copy the url of your uploaded video here.

#3 Evid3nce OFFLINE  

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Posted 10 October 2019 - 02:33 AM

Thanks Senna for the tip  :)


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#4 corey ONLINE  

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Posted 10 October 2019 - 05:27 AM

Hey @Evid3nce

I’m sorry you’re seeing this problem. I believe we have had this reported in the past as well. I’ve been unable to repeat it so it’s been hard for me to understand what may have gone wrong here. If I do find a way to reliably repeat it I’ll be sure to get it fixed!

#5 Evid3nce OFFLINE  

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Posted 10 October 2019 - 08:22 AM

Thanks Corey, if I understand right when you go to Genre and Scroll down you have no problem ?

#6 Senna OFFLINE  

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Posted 10 October 2019 - 11:03 AM

In current Emby beta, this doesn’t happen in genre browsing.

So if you want to try the Emby beta app, send Emby admin ebr a private message with your Apple ID email with a request to add you to TestFlight of the Emby Apple TV app.
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#7 Luke OFFLINE  

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Posted 10 October 2019 - 01:48 PM

It should hopefully be released soon. Thanks for reporting.



#8 Evid3nce OFFLINE  

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Posted 10 October 2019 - 04:03 PM

Thanks Luke I'm looking forward to it.



#9 Evid3nce OFFLINE  

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Posted 15 October 2019 - 07:11 AM

Just tried the beta today with Testflight and the problem is still there  :(



#10 Luke OFFLINE  

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Posted 15 October 2019 - 12:07 PM

Ok @corey can take another look at this. Thanks.

#11 Evid3nce OFFLINE  

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Posted 15 October 2019 - 12:11 PM

Thanks Luke  :)



#12 Evid3nce OFFLINE  

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Posted 19 November 2019 - 12:57 PM

@corey were you able to find an issue to this problem ?



#13 Luke OFFLINE  

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Posted 23 November 2019 - 01:08 AM

Have you tried the new beta that was released today?

#14 Evid3nce OFFLINE  

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Posted 23 November 2019 - 05:33 AM

I'm gonna give it a try thanks Luke  :)



#15 Evid3nce OFFLINE  

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Posted 24 November 2019 - 07:34 AM

@Luke just tried the new beta and the scrolling issue is still there, but not like before.

Sometimes I’m able to scroll which is better than before and sometimes it goes back to the top of the list.

Edited by Evid3nce, 24 November 2019 - 07:38 AM.


#16 Luke OFFLINE  

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Posted 24 November 2019 - 11:41 AM

We'll see what @corey thinks. Thanks.

#17 corey ONLINE  

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Posted 25 November 2019 - 10:32 PM

@Evid3nce --

Unfortunately I'm still unable to repeat the problem. If I can ever figure out a way to repeat it I'll be sure to get it fixed!

One question I do have though is do you know if you have other users that may be marking videos as played while you're scrolling the genres view? Also, does this happen every time or only sometimes?



#18 Evid3nce OFFLINE  

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Posted 28 November 2019 - 04:20 PM

@corey

 

I'm the only user on my server so I don't think the issue is coming from there. It used to happen all the time now it's working from time to time and only happens when scrolling in genres.

 

If I scroll down in movies from the main page there is no problem at all.



#19 corey ONLINE  

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Posted 29 November 2019 - 10:50 PM

Thanks for the additional information @Evid3nce. If I ever am able to repeat I'll get it fixed!



#20 unisoft OFFLINE  

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Posted 23 January 2020 - 05:20 PM

@Evid3nce --

Unfortunately I'm still unable to repeat the problem. If I can ever figure out a way to repeat it I'll be sure to get it fixed!

One question I do have though is do you know if you have other users that may be marking videos as played while you're scrolling the genres view? Also, does this happen every time or only sometimes?

 

Its definitely still there for me.

 

I have say 12 genres, lots of movies inside each genre. Scrolling a PITA as it resets unless you quickly select a movie to go into its details screen. Don't pause when scrolling down the list else you've had it and a reset to the top happens.






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