Bert 49 Posted September 11, 2019 Share Posted September 11, 2019 When I log in remotely to connect, no server shows up. I tried changing the field under "(Optional) Emby Connect username or email address:" to my email address and it fails. It asks me to email apps@emby.media which I did with no response. Any idea on how I can fix this? Link to comment Share on other sites More sharing options...
ebr 14959 Posted September 11, 2019 Share Posted September 11, 2019 Hi. Can you please post the server log from when you try to fill in your email and get the error? Thanks. How to Report a Problem Link to comment Share on other sites More sharing options...
Bert 49 Posted September 11, 2019 Author Share Posted September 11, 2019 Sure, here: https://1drv.ms/u/s!Ao2HmJdFTqZelogUW85RhvZXNVPr3g?e=HBzBT5 Link to comment Share on other sites More sharing options...
ebr 14959 Posted September 11, 2019 Share Posted September 11, 2019 Hi. Have you already connected this email to another user on your server? This connect user is already linked to local user Bert Link to comment Share on other sites More sharing options...
Bert 49 Posted September 11, 2019 Author Share Posted September 11, 2019 Yes, that's the same user. It had Bert in the email field and I tried to change it to the email for that user (me) thinking that might fix it. Link to comment Share on other sites More sharing options...
Luke 37248 Posted September 11, 2019 Share Posted September 11, 2019 There's an issue in Emby Server in the latest release. If you delete a server from the server selection screen, then Emby Server will never realize it and it will still display the cloud icon on top of that user. So we'll have to resolve that. But the short answer is the user deleted the server from the server selection screen. Link to comment Share on other sites More sharing options...
Luke 37248 Posted September 11, 2019 Share Posted September 11, 2019 Workaround in the meantime is you can unlink it manually in emby server so that emby server becomes aware of it. Link to comment Share on other sites More sharing options...
ebr 14959 Posted September 11, 2019 Share Posted September 11, 2019 To do that - blank out the Connect user name/email field on that user and save it. 1 Link to comment Share on other sites More sharing options...
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