HEVC 10-Bit Transcoding
Posted 22 August 2019 - 05:24 PM
I have a new LG 65SM9000PUA that is capable of playback of HEVC 10-bit. However, it always transcodes hevc 10-bit videos. On the dashboard it says it is because it exceeds the maximum bitrate, but I can play higher bitrate 8-bit HEVC videos without transcoding. I am also able to direct play the same videos through the Plex app, so only Emby is transcoding. Any suggestions on what I can do? Thank you.
Posted 22 August 2019 - 08:03 PM
Thank you for the quick response! It is great having engaged support. I think these are the files you are looking for. It is the server log and three transcode logs. If you look at the server log starting at "2019-08-22 16:18:16.162" is where I started testing to see what transcodes and what direct plays and what direct streamed. Please let me know any other information you need!
Posted 22 August 2019 - 08:58 PM
Posted 22 August 2019 - 10:02 PM
Any way to get to the App Settings to configure other options? On Android and Firetv App Settings is at the bottom of the home screen, but I can't find it on the LG.
Thank you for all your help! Good call on catching the 1.5Mbps, it got me looking in the right direction.
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