Mariner2 0 Posted August 8, 2019 Share Posted August 8, 2019 I have a Samsung Smart tv model: UE48J6370 SU.Connected with a portable usb hd. On the hd several film/series. With the source button ,arrow buttons and enter/OK button I scroll to the series I want to play and select the specific show and press ok. But than nothing happens. I cannot play the selected show while I could do so before. It is a problem of this Samsung, because on another Samsung smart tv I have no problems playing the selected shows. Please help! Link to comment Share on other sites More sharing options...
FrostByte 5052 Posted August 8, 2019 Share Posted August 8, 2019 What version of the app are you running? Can you provide a log during the time you tried playing please? Link to comment Share on other sites More sharing options...
Mariner2 0 Posted August 8, 2019 Author Share Posted August 8, 2019 Sorry I am a complete newbie on this tv. So what app do you mean, where/how can I find it? Don't know how to make and/or provide a log. Link to comment Share on other sites More sharing options...
Luke 37113 Posted August 8, 2019 Share Posted August 8, 2019 What app are you using on the tv? Link to comment Share on other sites More sharing options...
FrostByte 5052 Posted August 8, 2019 Share Posted August 8, 2019 Probably the easiest way to get the version number is on Emby server go to Dashboard while the app is running and then under Active Devices you should see the version Then the logs are under Expert settings on the left Link to comment Share on other sites More sharing options...
Mariner2 0 Posted August 8, 2019 Author Share Posted August 8, 2019 I believe that I am on a wrong forum. I don't use any EMBY software, server or anything with te name EMBY. I only use the stuff mentioned above, a Samsung smart TV and a usb portable hd which is plugged behind into the tv . If this is not the right place for this problem please advise where to go. Link to comment Share on other sites More sharing options...
Luke 37113 Posted August 8, 2019 Share Posted August 8, 2019 I believe that I am on a wrong forum. I don't use any EMBY software, server or anything with te name EMBY. I only use the stuff mentioned above, a Samsung smart TV and a usb portable hd which is plugged behind into the tv . If this is not the right place for this problem please advise where to go. With Emby you can stream videos from a computer or other device to your Samsung Smart TV. https://emby.media Link to comment Share on other sites More sharing options...
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