System.NotSupportedException: Unknown header: 1148405077 (Version 4.2.0.40)

[romankk 8]

Hi,

First of all: I am a newbie when it comes to Emby, but I really want to stick to it as it has some features that I miss with Plex, which I am currently using.

However, I face some problems when updating the metadata of some of my media files.

So, to provide a clean log for you guys,  I have restarted the server and tried to update the metadata of a single TV show and immediately saw some exceptions in the log file.

I would be very thankful if somebody could help me with this.

Here's the exception, which is shown multiple times in the log:

2019-07-31 23:23:50.819 Error App: Error in TheTVDB
	*** Error Report ***
	Version: 4.2.0.40
	Command line: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/EmbyServer.dll -programdata /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata -ffdetect /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffdetect -ffmpeg /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffmpeg -ffprobe /share/CACHEDEV1_DATA/.qpkg/EmbyServer/bin/ffprobe -defaultdirectory /share/CACHEDEV1_DATA -updatepackage emby-server-qnap_{version}_x86_64.qpkg
	Operating system: Unix 4.2.8.0
	64-Bit OS: True
	64-Bit Process: True
	User Interactive: True
	Runtime: file:///share/CACHEDEV1_DATA/.qpkg/EmbyServer/system/System.Private.CoreLib.dll
	Processor count: 4
	Program data path: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/programdata
	Application directory: /share/CACHEDEV1_DATA/.qpkg/EmbyServer/system
	System.NotSupportedException: System.NotSupportedException: Unknown header: 1148405077
	   at SharpCompress.Common.Zip.ZipHeaderFactory.ReadHeader(UInt32 headerBytes, BinaryReader reader, Boolean zip64)
	   at SharpCompress.Common.Zip.StreamingZipHeaderFactory.ReadStreamHeader(Stream stream)+MoveNext()
	   at SharpCompress.Readers.Zip.ZipReader.GetEntries(Stream stream)+MoveNext()
	   at Emby.Server.Implementations.Archiving.ZipClient.ExtractAllFromZip(Stream source, String targetPath, Boolean overwriteExistingFiles)
	   at Tvdb.TvdbSeriesProvider.DownloadSeriesZip(String seriesId, String idType, String seriesName, Nullable`1 seriesYear, String seriesDataPath, Nullable`1 lastTvDbUpdateTime, String preferredMetadataLanguage, String saveAsMetadataLanguage, CancellationToken cancellationToken)
	   at Tvdb.TvdbSeriesProvider.DownloadSeriesZip(String seriesId, String idType, String seriesName, Nullable`1 seriesYear, String seriesDataPath, Nullable`1 lastTvDbUpdateTime, String preferredMetadataLanguage, CancellationToken cancellationToken)
	   at Tvdb.TvdbSeriesProvider.EnsureSeriesInfo(Dictionary`2 seriesProviderIds, String seriesName, Nullable`1 seriesYear, String preferredMetadataLanguage, CancellationToken cancellationToken)
	   at Tvdb.TvdbSeriesProvider.GetMetadata(SeriesInfo searchInfo, CancellationToken cancellationToken)
	   at MediaBrowser.Providers.Manager.MetadataService`2.ExecuteRemoteProviders(MetadataResult`1 temp, String logName, TIdType id, IEnumerable`1 providers, CancellationToken cancellationToken)
	Source: SharpCompress
	TargetSite: SharpCompress.Common.Zip.Headers.ZipHeader ReadHeader(UInt32, System.IO.BinaryReader, Boolean)

It seems like this exception is repeated for every episode.

 

I am using version 4.2.0.40 on a QNAP device.

Thank you!
Roman

embyserver.txt

[Luke 37045]

This I'm sure is due to the tvdb outage and their website redesign so we'll just have to wait that process out.

[romankk 8]

Whoa, that was quick. Thank you for your reply.

So, I guess I'll try tomorrow again.

 

Just to be sure about this: according to https://www.isitdownrightnow.com/thetvdb.com.html, tvdb is available ("Thetvdb.com is UP and reachable by us.")

 

Thanks again!

[Luke 37045]

Yea the domain itself is up but they are making a lot of changes, so it's not worth troubleshooting this too hard until we know they're done.

@@Happy2Play

[romankk 8]

Got it. Thanks for your awesome responsiveness!