ChrisJ60 8 Posted July 27, 2019 Share Posted July 27, 2019 Recently my Apple TV app stopped showing *anything* under the main Movies and TV sections. My library is fine since the content shows up fine via the iOS app on iPad and iPhone and via the WebUI. The content also shows up just fine under other areas within Movies and TV such as Suggestions, Genres and Episodes. So this seems to be a bug I the Apple TV app. Example screenshots attached. Can we get a fix for this ASAP please. Link to comment Share on other sites More sharing options...
corey 312 Posted July 27, 2019 Share Posted July 27, 2019 I’m sorry this is happening and hopefully we can figure it out. Can you provide server logs around the time when navigating to those screens? When did this start happening? Would it be possible to grant me access to your server? Thanks! Link to comment Share on other sites More sharing options...
Solution Senna 368 Posted July 27, 2019 Solution Share Posted July 27, 2019 Recently my Apple TV app stopped showing *anything* under the main Movies and TV sections.This seems very similar to this: https://emby.media/community/index.php?/topic/75370-movies-not-displaying/ Can we get a fix for this ASAP please.Try to update your Emby Server first to the latest version and see if your problem still exists and report back here. 1 Link to comment Share on other sites More sharing options...
ChrisJ60 8 Posted July 27, 2019 Author Share Posted July 27, 2019 Well, I was running the terminal release of the 3.x server. Seems like the most recent versions of the Apple TV apps no longer work properly with the final 3.x servers release. I have updated to Emby Server 4.2 (from 3.x) and now the Apple TV app works as expected. Unfortunately, the upgrade seems to have lost *all* of my Collections, which is a bit of a disaster to be honest. They no longer show up in the Web UI or any of the Apps. That's a pretty severe bug... Link to comment Share on other sites More sharing options...
Senna 368 Posted July 27, 2019 Share Posted July 27, 2019 Please open a new topic in server section, describing your update from 3.x to 4.2 and losing your collections with that update. Maybe Luke can explain in that topic why it went wrong, but skipping the 4.0/4.1 release versions could be a factor while it shouldn’t be. Link to comment Share on other sites More sharing options...
Senna 368 Posted July 27, 2019 Share Posted July 27, 2019 To add to that, have you checked User acces for collections ? Link to comment Share on other sites More sharing options...
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