Server Crashing Frequently

[F688 0]

With new version (This  server is constantly crashing. Tried uninstalling all plugins. Still crashes. Tried uninstalling and reinstalling both stable and beta. Still crashes. Tried uninstalling with all traces removed both versions. Still crashes. Need help can figure out what is wrong.

embyserver-63695470693.txt

embyserver.txt

[Luke 38874]

Hi there, can you check windows event viewer for anything related to this? thanks.

[F688 0]

Log Name:      Application
Source:        Application Error
Date:          6/7/2019 12:39:37 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FR
Description:
Faulting application name: ffdetect.exe, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: ffdetect.exe, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000000025ba
Faulting process id: 0x457c
Faulting application start time: 0x01d51d4f97a4dce7
Faulting application path: C:\Users\f688\AppData\Roaming\Emby-Server\system\ffdetect.exe
Faulting module path: C:\Users\f688\AppData\Roaming\Emby-Server\system\ffdetect.exe
Report Id: 764e993a-cb61-4a95-9c43-01e02065c108
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-06-07T16:39:37.493496700Z" />
    <EventRecordID>324222</EventRecordID>
    <Channel>Application</Channel>
    <Computer>FR</Computer>
    <Security />
  </System>
  <EventData>
    <Data>ffdetect.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>ffdetect.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>00000000000025ba</Data>
    <Data>457c</Data>
    <Data>01d51d4f97a4dce7</Data>
    <Data>C:\Users\f688\AppData\Roaming\Emby-Server\system\ffdetect.exe</Data>
    <Data>C:\Users\f688\AppData\Roaming\Emby-Server\system\ffdetect.exe</Data>
    <Data>764e993a-cb61-4a95-9c43-01e02065c108</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[F688 0]

Log Name:      Application
Source:        Application Error
Date:          6/7/2019 2:34:49 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FR
Description:
Faulting application name: EmbyServer.exe, version: 0.0.0.0, time stamp: 0x5cb7d4c9
Faulting module name: KERNEL32.DLL, version: 10.0.17134.753, time stamp: 0xda2d7146
Exception code: 0xc00000fd
Fault offset: 0x0000000000003412
Faulting process id: 0x1ee8
Faulting application start time: 0x01d51cfaef17c0df
Faulting application path: C:\Users\f688\AppData\Roaming\Emby-Server\system\EmbyServer.exe
Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL
Report Id: ea238249-c9a6-40ee-8618-5f1be6cad233
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-06-07T06:34:49.646311900Z" />
    <EventRecordID>324180</EventRecordID>
    <Channel>Application</Channel>
    <Computer>FR</Computer>
    <Security />
  </System>
  <EventData>
    <Data>EmbyServer.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5cb7d4c9</Data>
    <Data>KERNEL32.DLL</Data>
    <Data>10.0.17134.753</Data>
    <Data>da2d7146</Data>
    <Data>c00000fd</Data>
    <Data>0000000000003412</Data>
    <Data>1ee8</Data>
    <Data>01d51cfaef17c0df</Data>
    <Data>C:\Users\f688\AppData\Roaming\Emby-Server\system\EmbyServer.exe</Data>
    <Data>C:\WINDOWS\System32\KERNEL32.DLL</Data>
    <Data>ea238249-c9a6-40ee-8618-5f1be6cad233</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[F688 0]

Log Name:      Application
Source:        Application Error
Date:          6/6/2019 8:56:56 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      FR
Description:
Faulting application name: EmbyServer.exe, version: 0.0.0.0, time stamp: 0x5cb7d4c9
Faulting module name: KERNELBASE.dll, version: 10.0.17134.753, time stamp: 0xcdfe5b92
Exception code: 0xc00000fd
Fault offset: 0x0000000000013371
Faulting process id: 0x3d90
Faulting application start time: 0x01d51ccb024d100e
Faulting application path: C:\Users\f688\AppData\Roaming\Emby-Server\system\EmbyServer.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 1f1e4b11-77fa-4a55-8f9d-513de2dfafb8
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2019-06-07T00:56:56.373737600Z" />
    <EventRecordID>324122</EventRecordID>
    <Channel>Application</Channel>
    <Computer>FR</Computer>
    <Security />
  </System>
  <EventData>
    <Data>EmbyServer.exe</Data>
    <Data>0.0.0.0</Data>
    <Data>5cb7d4c9</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>10.0.17134.753</Data>
    <Data>cdfe5b92</Data>
    <Data>c00000fd</Data>
    <Data>0000000000013371</Data>
    <Data>3d90</Data>
    <Data>01d51ccb024d100e</Data>
    <Data>C:\Users\f688\AppData\Roaming\Emby-Server\system\EmbyServer.exe</Data>
    <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
    <Data>1f1e4b11-77fa-4a55-8f9d-513de2dfafb8</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

[Luke 38874]

Hmm, sadly there's not much there. Can you try the beta and provide a log from that? Thanks.

[F688 0]

See beta log

embyserver-63695531313.txt

[Luke 38874]

Can you try running windows chkdsk to check for a possible drive failure? Thanks.

[F688 0]

I think I found the cause. I installed a Mesh Wireless System which when on causes the Server to crash. Server is wired so I don't know why the Mesh is causing this.

Mesh is on a different network from the server so I do not know what the cause is.

Edited June 8, 2019 by F688

[Luke 38874]

What led you into thinking this?

[F688 0]

Installed Emby server on another computer and had the same results. Frequent crashes. Fresh install of windows and Emby on original PC and still crashed. Hard drive checked. Removed mesh from network and it stopped crashing. Will continue monitoring to see if it crashes again. May have to do with double NAT or uPnP.

Edited June 9, 2019 by F688

[F688 0]

Definitely has something to due with the Mesh Network Units - TP-Link M5. I set it up as access point mode (removing NAT control) and removed uPnP but when operating it still causes Emby Server to crash. However, with the equipment removed, Emby does not crash.

[Luke 38874]

That's very interesting, thanks for the info.