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Posted

After updating mac os and restarting computer, emby loaded and prompted me to set up the server from scratch. All users and settings were gone etc. The only thing that stayed the same was the http address for inhome and remote access. After setting it up, had to delete old server and add new server to each device. Everything is working fine it was just inconvenient to have to set everything up again. Its never done this with previous mac os updates. Has anyone else experienced this? Is there a way to backup emby user profiles settings etc to restore from if this happens again?

Posted

Hi there, I haven't heard of this before. What version of MacOS were you upgrading from?

  • 2 weeks later...
Posted (edited)

I saw this too today. Emby is giving me the 'welcome to' wizard.. I updated to 10.14.5 a few weeks back and rebooted at the time so not sure it is related to the mac os update.

 

After a bit of investigation I found all my settings, collections etc were still in /Users/myuser/emby-server but the "new" Emby server was pointing to /Users/myuser/.config/emby-server. Looks like a change on the Emby server side of things to use the .config folder?

 

Once I copied the contents across to the new location and restarted the server all was good again.

Edited by M1tch
hstamas
Posted

I saw this too today. Emby is giving me the 'welcome to' wizard.. I updated to 10.14.5 a few weeks back and rebooted at the time so not sure it is related to the mac os update.

 

After a bit of investigation I found all my settings, collections etc were still in /Users/myuser/emby-server but the "new" Emby server was pointing to /Users/myuser/.config/emby-server. Looks like a change on the Emby server side of things to use the .config folder?

 

Once I copied the contents across to the new location and restarted the server all was good again.

 

Im still on 10.13 and my Emby files have always been in the .config folder if that helps anyone.

  • Like 1
Posted

My first install of the Mac version was only a month or so ago. It would have been one of the early versions of server 4. Something I think.

Posted (edited)

Ya i was already on mac OS mojave then updated to 10.14.5 when this happened

Edited by Ben1992
Posted

I saw this too today. Emby is giving me the 'welcome to' wizard.. I updated to 10.14.5 a few weeks back and rebooted at the time so not sure it is related to the mac os update.

 

After a bit of investigation I found all my settings, collections etc were still in /Users/myuser/emby-server but the "new" Emby server was pointing to /Users/myuser/.config/emby-server. Looks like a change on the Emby server side of things to use the .config folder?

 

Once I copied the contents across to the new location and restarted the server all was good again.

Where are you looking this up at?

Posted (edited)

Not sure what you mean ?

 

My ‘old’ server has an Emby-server folder in the user folder. This contains all config info etc.

 

The new one is a level deeper in ~/.config/Emby-server

 

.config is hidden by default but is usually used for this kind of thing. I noticed the path change on the server dashboard page which shows the path of logs etc.

 

Edit: in the go menu in finder you can type ‘ ~/.config/Emby-server’ and it will take you to that hidden location

Edited by M1tch
  • Like 1
Posted

Im still on 10.13 and my Emby files have always been in the .config folder if that helps anyone.

Weird that mine weren’t - maybe a bug in the version I used which only appeared on a new install and not updates?

Posted

Did you originally install Emby Server several years ago?

Posted

Did you originally install Emby Server several years ago?

 

nope, never before on Mac - this was a fresh install of Mojave 10.14.4 and Version 4 something of Emby server.

 

I’ve had Emby in one form or another on windows since the very old MediaBrowser days and I brought the drives with the media across to the Mac. But that’s it

Posted

Ok then that's strange. To answer the earlier question, no, we have not changed the data path, and i haven't noticed this on my macbook, but I'll look into it and see what i can find. Thanks.

Posted

I also first installed on mojave in January.

Posted

Thanks, I'm still not quite sure why this happened to a couple of you.

  • 11 months later...
sundevil67
Posted

Anyone from this thread experience trouble transcoding .mkv files after restoring the correct directory location & fixing this problem?

  • 2 years later...
ACGriffiths
Posted

Bumping this to give a big thanks to M1tch. 3 years later and this just happened to me on the latest (small) Mac update. This thread saved the day for me.

 

@M1tch 

  • Thanks 1
  • 2 years later...
Kudoryafuka
Posted

I don't know why this is still happening in 2025, but thank you for this post, it saved my life.🆘

  • 3 weeks later...
tanager123
Posted

This just happened to me tonight.  I've been using Emby since 2020.  Even did one hardware swap in that time frame.  The emby-server directory was always at the top level of the home directory.  Until tonight. I did a emby server restart and it came up with a blank install.  moved the directory to .config and am back up and running.  total downtime about 20 mins.  phew. This post saved my evening,

Posted
On 1/24/2025 at 11:03 PM, tanager123 said:

This just happened to me tonight.  I've been using Emby since 2020.  Even did one hardware swap in that time frame.  The emby-server directory was always at the top level of the home directory.  Until tonight. I did a emby server restart and it came up with a blank install.  moved the directory to .config and am back up and running.  total downtime about 20 mins.  phew. This post saved my evening,

@tanager123what exactly did you move? From where to where?

  • 2 months later...
ringold
Posted (edited)
On 1/30/2025 at 10:27 PM, Luke said:

@tanager123what exactly did you move? From where to where?

This just happened to me this morning. I had to copy from ~\emby-server to ~\.config\emby-server and now it appears to be working again. Very weird. Also, before I moved the files, I did try to just proceed through the new server setup wizard but I could set English but not setup the first user. I'd put in a name and password and hit 'next' and it was just spin forever. I had been running the latest beta version but switched to the current stable version as a prior troubleshooting step before finding this thread. I'll have to keep an eye on this. My young kids not having some of their shows is a dangerous place to be. 😁

Edit: I was wrong, libraries went missing. Also a log survived from last night, Emby had updated itself overnight, that looks like the culprit.

Edited by ringold
Posted
On 4/17/2025 at 10:10 AM, ringold said:

This just happened to me this morning. I had to copy from ~\emby-server to ~\.config\emby-server and now it appears to be working again. Very weird. Also, before I moved the files, I did try to just proceed through the new server setup wizard but I could set English but not setup the first user. I'd put in a name and password and hit 'next' and it was just spin forever. I had been running the latest beta version but switched to the current stable version as a prior troubleshooting step before finding this thread. I'll have to keep an eye on this. My young kids not having some of their shows is a dangerous place to be. 😁

Edit: I was wrong, libraries went missing. Also a log survived from last night, Emby had updated itself overnight, that looks like the culprit.

@ringoldwhat makes you think Emby updated itself overnight? There is no automatic update on macOS? Not for the actual server, only plugins.

  • 1 month later...

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