2 issues with the Android TV app

[Phorn 1]

I got a new nVidia Shield and am doing the app trial. I'm having a couple issues though... one being that when pausing or backing out of a playing video, the audio will glitch and will play a loud annoying tone until: the Emby app is force-closed, or I start playing another video

See example -- https://photos.app.goo.gl/w7p3JBPa1g2Gc9hg7

This happens randomly, not every time, but often enough that it drives me crazy. It doesn't seem to be exclusive to any type of video/audio source

 

I also have issues with video just stopping. It won't start playing again until I press forward or backward. Press pause/play does nothing.

The server dashboard shows that the video is playing but the time just increases a few seconds and then goes back, over and over again.

It only happens on my Shield. Never happened on my Roku or other devices, even over the internet

I looked over the logs but don't see any errors.

Next time it happens I'll have to note the exact time and post the logs

 

Anyone have any insight?

 

Thanks

[ebr 14935]

Your second issue may be the Nvidia firmware bug.  If  you lower the bitrate setting to force a transcode, does it still occur?

 

The first issue I have never heard of before...

[WilhelmStroker 96]

Second issue could be a shield issue but I thought it was fixed in a recent update. Have you updated your shield?

 

The fix is specifically mentioned in the 7.0.1 release notes:

“Fixes bug where loud buzzing is heard when pausing video with multi-channel audio.”

[Phorn 1]

Yep my Shield is on the latest 7.2.3

[Luke 37118]

Hi there @@Phorn, can you please attach the emby server log? you can learn how to do that here:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

 

Thanks !