Biomorph 2 Posted May 1, 2019 Share Posted May 1, 2019 After the update from 4.0.3.0 to 4.1.0.26 and also with 4.1.1.0 I too am no longer seeing hardware acceleration options. I have attached hardware detections logs from 4.0.3.0 and 4.1.1.0. Post 4.0.txt 4.0.txt Link to comment Share on other sites More sharing options...
softworkz 3350 Posted May 1, 2019 Share Posted May 1, 2019 @@Biomorph - It would be better if you had created a new thread This is creating too much much confusion - at least for myself... ;-) What OS do you have? Does it support DirectX 11.1? Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 1, 2019 Author Share Posted May 1, 2019 Sorry, being that this thread existed and had been viewd I thought best to carry on here. Running Win 7 Pro so I believe supports DX11 but 11.1 I'm not so sure about. Link to comment Share on other sites More sharing options...
softworkz 3350 Posted May 1, 2019 Share Posted May 1, 2019 @@Biomorph - Nevermind, I've split this into a separate conversation. Could you please run 'dxdiag' (Win-Key + R, then enter 'dxdiag' and press enter) Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 2, 2019 Author Share Posted May 2, 2019 Have attached shots of what I gather are the relevant tabs. Link to comment Share on other sites More sharing options...
Skynet92 5 Posted May 2, 2019 Share Posted May 2, 2019 Hello, look my last post. https://emby.media/community/index.php?/topic/72920-latest-emby-update-41026-issue/&do=findComment&comment=737055 Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 2, 2019 Author Share Posted May 2, 2019 I have Googled 20190430-19af948 x64 and downloaded the file found, so I just replace ffdetect, ffmpeg and ffprobe in the system folder with these newer files? Link to comment Share on other sites More sharing options...
Skynet92 5 Posted May 2, 2019 Share Posted May 2, 2019 I have Googled 20190430-19af948 x64 and downloaded the file found, so I just replace ffdetect, ffmpeg and ffprobe in the system folder with these newer files? Yes, but save the old FFmpeg before. Reboot Emby and try. Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 2, 2019 Author Share Posted May 2, 2019 Updated to 4.1.1.0, copied files to system folder, rebooted and still nothing listed under preferred hardware decoders. Link to comment Share on other sites More sharing options...
Skynet92 5 Posted May 2, 2019 Share Posted May 2, 2019 Updated to 4.1.1.0, copied files to system folder, rebooted and still nothing listed under preferred hardware decoders. You're Emby premiere right ? Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 2, 2019 Author Share Posted May 2, 2019 Yes, lifetime. Link to comment Share on other sites More sharing options...
Skynet92 5 Posted May 2, 2019 Share Posted May 2, 2019 Yes, lifetime. which graphics card is it? Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 2, 2019 Author Share Posted May 2, 2019 Radeon HD5450 Link to comment Share on other sites More sharing options...
Skynet92 5 Posted May 2, 2019 Share Posted May 2, 2019 Radeon HD5450 Unfortunately, I don't know much about AMD card. For hardware acceleration Nvidia is more convenient. Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 2, 2019 Author Share Posted May 2, 2019 Have a user currently watching, is transcoding via software and have also noticed that the throttling doesn't appear to be occuring. Will have to revert back to 4.0.3.0 and hope a resolution comes about in a future release. Link to comment Share on other sites More sharing options...
softworkz 3350 Posted May 2, 2019 Share Posted May 2, 2019 @@Biomorph We will fix this on our side. At some point we are checking whether DX11 is available while we should actually check for DX11.1 instead. But until this is done, there is one thing that you can try: There exists a platform update for Win 7 that adds "partial" support for DX11.1 - but that partial support might be sufficient. Information : https://docs.microsoft.com/en-us/windows/desktop/direct3darticles/platform-update-for-windows-7 Download: https://support.microsoft.com/en-us/help/2670838/platform-update-for-windows-7-sp1-and-windows-server-2008-r2-sp1 DISCLAIMER: There might be some risks installing that update. Please read through all information before making a decision. If you decide to try: Create a system restore point Better switch to onboard graphics before updating (if available)Connect your monitor to onboard graphics, restart, install latest drivers for onboard graphics Create another system restore point Install the platform update Connect your monitor back to the Radeon Link to comment Share on other sites More sharing options...
Biomorph 2 Posted May 5, 2019 Author Share Posted May 5, 2019 Thanks for the info @@softworkz. As the physical server is also used to run a client taking these steps would probably require more downtime then the kids will allow! Just knowing that there is a fix coming in the future is great to hear and I'll sit tight on 4.0 till then. Also a big thank you for your contribution overall to the development of Emby. Link to comment Share on other sites More sharing options...
Biomorph 2 Posted July 27, 2019 Author Share Posted July 27, 2019 I have installed the new 4.2 release and again there is no listing under preferred hardware decoders, is the fix not yet implemented or might there be another issue? Link to comment Share on other sites More sharing options...
Luke 37282 Posted July 27, 2019 Share Posted July 27, 2019 We'll take another look at this. Thanks. Link to comment Share on other sites More sharing options...
softworkz 3350 Posted September 2, 2019 Share Posted September 2, 2019 @@Biomorph - Thanks for your patience. This should be fixed in the next beta. Link to comment Share on other sites More sharing options...
Biomorph 2 Posted September 3, 2019 Author Share Posted September 3, 2019 Thankyou for the info and another big thankyou for your efforts. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now