CoverArt plugin causing server to crash

[beatter 4]

I've run into an issue where my server suddenly crashes while trying to enhance several cover arts at once.

 

I loaded my movie collections page and as it loaded a few images started to trickle in, but then the server crashed. No error message in the log, just the process ended.

After restarting a couple times and having the same experience I disabled the CovertArt plugin, and now everything loads fine.

 

I suspect that the enhanced images are probably cached for some period of time, but this is the first time trying to load the collections in a long while, so it was trying to rebuild all the images at once and it was too much to handle.

embyserver-crash.txt

[Luke 37180]

Hi, are both windows and your graphics drivers fully up to date?

[beatter 4]

Yes, Windows is up to date and I just installed the latest NVidia drivers and tried again. Same experience as before.

[PenkethBoy 2063]

I have seen this on occasion over the last few months with various versions of the coverart plugin

 

It appears to happen when CA tries to do a lot of updates at once - i.e. if you have not been in a library for a while so it tries to update all the cached files at once

 

Yes nothing in the logs other than coverart was the last few entries in the log

 

My guess would be the skia library fails and crashes emby as a whole

[Luke 37180]

Can you go through all of these image files that are referenced at the end of the log:

2019-04-24 20:40:15.206 Debug CoverArt: CoverArt will treat \\Cyber-Planner\Media\Movies\Independence Day- Resurgence (2016)\poster.jpg
2019-04-24 20:40:15.206 Debug CoverArt: CoverArt using profile default for Independence Day: Resurgence
2019-04-24 20:40:15.209 Info CoverArt: image enhance of Independence Day: Resurgence took 0.002 seconds.
2019-04-24 20:40:15.217 Debug CoverArt: CoverArt will treat \\Cyber-Planner\Media\Movies\The Hunger Games- Mockingjay - Part 1 (2014)\poster.jpg
2019-04-24 20:40:15.217 Debug CoverArt: CoverArt using profile default for The Hunger Games: Mockingjay - Part 1
2019-04-24 20:40:15.220 Info CoverArt: image enhance of The Hunger Games: Mockingjay - Part 1 took 0.002 seconds.
2019-04-24 20:40:15.293 Debug CoverArt: CoverArt will treat \\Cyber-Planner\Media\Movies\Goldfinger (1964)\poster.jpg
2019-04-24 20:40:15.293 Debug CoverArt: CoverArt using profile default for Goldfinger
2019-04-24 20:40:15.296 Info CoverArt: image enhance of Goldfinger took 0.002 seconds.
2019-04-24 20:40:15.405 Info HttpServer: HTTP GET https://192.168.0.10:8920/emby/Items/70440/Images/Primary?maxHeight=253&maxWidth=183&tag=eb99a384fd2b834fbedb0e36c295021d&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
2019-04-24 20:40:15.405 Info HttpServer: HTTP GET https://192.168.0.10:8920/emby/Items/70441/Images/Primary?maxHeight=253&maxWidth=183&tag=8c540f244b3858c696378837292f5037&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
2019-04-24 20:40:15.406 Info HttpServer: HTTP GET https://192.168.0.10:8920/emby/Items/70442/Images/Primary?maxHeight=253&maxWidth=183&tag=f4ff0d1a4ef2fe27878298ce0cd1f0bb&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
2019-04-24 20:40:15.436 Debug CoverArt: CoverArt will treat C:\Users\James\AppData\Roaming\Emby-Server\data\collections\Jumanji Collection [boxset]\poster.jpg
2019-04-24 20:40:15.436 Debug CoverArt: CoverArt using profile default for Jumanji Collection
2019-04-24 20:40:15.438 Debug CoverArt: CoverArt using frame type HD from image set MetroCaseCDs for Jumanji Collection
2019-04-24 20:40:15.443 Debug CoverArt: CoverArt will treat C:\Users\James\AppData\Roaming\Emby-Server\data\collections\Jump Street Collection [boxset]\poster.jpg
2019-04-24 20:40:15.443 Debug CoverArt: CoverArt using profile default for Jump Street Collection
2019-04-24 20:40:15.446 Debug CoverArt: CoverArt using frame type HD from image set MetroCaseCDs for Jump Street Collection
2019-04-24 20:40:15.477 Debug CoverArt: CoverArt will treat C:\Users\James\AppData\Roaming\Emby-Server\data\collections\John Wick Collection [boxset]\poster.jpg
2019-04-24 20:40:15.477 Debug CoverArt: CoverArt using profile default for John Wick Collection
2019-04-24 20:40:15.479 Debug CoverArt: CoverArt using frame type HD from image set MetroCaseCDs for John Wick Collection
2019-04-24 20:40:15.801 Debug CoverArt: CoverArt will treat \\Cyber-Planner\Media\Movies\Jumanji (1995)\poster.jpg
2019-04-24 20:40:15.801 Debug CoverArt: CoverArt using profile default for Jumanji
2019-04-24 20:40:15.805 Info CoverArt: image enhance of Jumanji took 0.003 seconds.
2019-04-24 20:40:15.841 Info CoverArt: image enhance of Jump Street Collection took 0.398 seconds.
2019-04-24 20:40:15.966 Debug Skia: Opening D:\Emby\cache\images\enhanced-images\f\f4ff0d1a4ef2fe27878298ce0cd1f0bb.webp for decoding with forceCleanBitmap
2019-04-24 20:40:16.001 Debug HttpResultFactory: Transmit file D:\Emby\cache\images\resized-images\8\88d5233f-fb44-bc9c-1aa3-06a9230bf07f.webp offset: 0
2019-04-24 20:40:16.002 Info HttpServer: HTTP Response 200 to 192.168.0.42. Time: 596ms. https://192.168.0.10:8920/emby/Items/70442/Images/Primary?maxHeight=253&maxWidth=183&tag=f4ff0d1a4ef2fe27878298ce0cd1f0bb&quality=90
2019-04-24 20:40:16.010 Info HttpServer: HTTP GET https://192.168.0.10:8920/emby/Items/83818/Images/Primary?maxHeight=253&maxWidth=183&tag=67d8f4fa3f1cbb8bec9cf11dcca137f7&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
2019-04-24 20:40:16.037 Debug CoverArt: CoverArt will treat C:\Users\James\AppData\Roaming\Emby-Server\data\collections\Jurassic Park Collection [boxset]\poster.jpg
2019-04-24 20:40:16.037 Debug CoverArt: CoverArt using profile default for Jurassic Park Collection
2019-04-24 20:40:16.039 Debug CoverArt: CoverArt using frame type HD from image set MetroCaseCDs for Jurassic Park Collection
2019-04-24 20:40:16.115 Debug CoverArt: CoverArt will treat \\Cyber-Planner\Media\Movies\Live and Let Die (1973)\poster.jpg
2019-04-24 20:40:16.115 Debug CoverArt: CoverArt using profile default for Live and Let Die
2019-04-24 20:40:16.118 Info CoverArt: image enhance of Live and Let Die took 0.002 seconds.
2019-04-24 20:40:16.136 Info CoverArt: image enhance of John Wick Collection took 0.658 seconds.
2019-04-24 20:40:16.235 Debug Skia: Opening D:\Emby\cache\images\enhanced-images\e\eb99a384fd2b834fbedb0e36c295021d.webp for decoding with forceCleanBitmap
2019-04-24 20:40:16.263 Debug HttpResultFactory: Transmit file D:\Emby\cache\images\resized-images\f\f3c13afe-af37-5764-a0db-bba043e4d9a9.webp offset: 0
2019-04-24 20:40:16.263 Info HttpServer: HTTP Response 200 to 192.168.0.42. Time: 858ms. https://192.168.0.10:8920/emby/Items/70440/Images/Primary?maxHeight=253&maxWidth=183&tag=eb99a384fd2b834fbedb0e36c295021d&quality=90
2019-04-24 20:40:16.270 Info HttpServer: HTTP GET https://192.168.0.10:8920/emby/Items/70443/Images/Primary?maxHeight=253&maxWidth=183&tag=26946c682804aa8f93ea8e3b4ae7dcb1&quality=90. UserAgent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.103 Safari/537.36
2019-04-24 20:40:16.298 Debug CoverArt: CoverArt will treat C:\Users\James\AppData\Roaming\Emby-Server\data\collections\Kill Bill Collection [boxset]\poster.jpg
2019-04-24 20:40:16.298 Debug CoverArt: CoverArt using profile default for Kill Bill Collection
2019-04-24 20:40:16.300 Debug CoverArt: CoverArt using frame type HD from image set MetroCaseCDs for Kill Bill Collection
2019-04-24 20:40:16.377 Debug CoverArt: CoverArt will treat \\Cyber-Planner\Media\Movies\Jurassic Park (1993)\poster.jpg
2019-04-24 20:40:16.377 Debug CoverArt: CoverArt using profile default for Jurassic Park
2019-04-24 20:40:16.380 Info CoverArt: image enhance of Jurassic Park took 0.003 seconds.

Are they valid image files, e.g. they exist and are not zero byte, and you can open the image files in windows?