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Unable to transcode 4K Video


Jacque8080

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Jacque8080

Hi, I get the error message emby no compatible streams are available.  What are the steps to troubleshoot this?  The file otherwise downloads fine and used to transcode.  I did just upgrade the CPU on the box.  But everything else seems to work fine.

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Jacque8080

Hi, I get the error message emby no compatible streams are available.  What are the steps to troubleshoot this?  The file otherwise downloads fine and used to transcode.  I did just upgrade the CPU on the box.  But everything else seems to work fine.  I have only the one 4K file.  I just want the file to play from a browser (firefox or chrome on Ubuntu).  Now, I don't get an error message.  Just the loading circle animation for about 5 seconds then the animation goes away.
 
The log files are attached.

ffmpeg-trancode-ca9513a4-3ad1-4d6a-b8e-371f874c267f_1.txt

embyserver.txt

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Strange, I don't see anything obvious here. We're about to release 4.1. Can you try that once available and report back? Thanks !

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