Jacque8080 0 Posted April 9, 2019 Share Posted April 9, 2019 Hi, I get the error message emby no compatible streams are available. What are the steps to troubleshoot this? The file otherwise downloads fine and used to transcode. I did just upgrade the CPU on the box. But everything else seems to work fine. Link to comment Share on other sites More sharing options...
Luke 37248 Posted April 9, 2019 Share Posted April 9, 2019 Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
Jacque8080 0 Posted April 13, 2019 Author Share Posted April 13, 2019 Hi, I get the error message emby no compatible streams are available. What are the steps to troubleshoot this? The file otherwise downloads fine and used to transcode. I did just upgrade the CPU on the box. But everything else seems to work fine. I have only the one 4K file. I just want the file to play from a browser (firefox or chrome on Ubuntu). Now, I don't get an error message. Just the loading circle animation for about 5 seconds then the animation goes away. The log files are attached. ffmpeg-trancode-ca9513a4-3ad1-4d6a-b8e-371f874c267f_1.txt embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37248 Posted April 14, 2019 Share Posted April 14, 2019 Strange, I don't see anything obvious here. We're about to release 4.1. Can you try that once available and report back? Thanks ! Link to comment Share on other sites More sharing options...
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