Emby Premiere Remote question

[benbour 12]

Hi guys. 

 

I have a bit of a dumb question here. Why can't I play my live TV when I access my server by my WAN IP? 

 

It shows I have Premiere in the server dashboard, but when I go to play live tv, it says I need premiere to unlock that feature.

 

Thanks

[BAlGaInTl 279]

It should work remotely if you have a valid premier key.

 

You are probalby going to be asked to submit a log file so that the developers can have a look at what's going on.

 

Check out this thead for more info on that:

 

https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/

[benbour 12]

Log attached 

embyserver.7z

Edited April 5, 2019 by benbour

[ebr 14949]

Where is the remote location?

 

The device doing the playback will also need to be able to get to mb3admin.com to validate.

[benbour 12]

I was just using Chrome from my office. 

[ebr 14949]

... from my office. 

 

Most corporate networks will block unknown sites.

[benbour 12]

yup, it is indeed blocked. I'll add it to my firewall's white list and hopefully that solves it.