Brendon 101 Posted April 3, 2019 Share Posted April 3, 2019 This happened a couple of weeks ago on my NVidia Shield but went away now it has been back for the last 3 days, if i go to TV Series > Suggestions "Comparison Method Violates It's General Contract!" pops up on the bottom of the screen and only latest episodes will load, 'Next Up' does not show at all. I have tried rebooting, watching a show everything short of uninstalling the app, is anyone else seeing this or know what is going on? Link to comment Share on other sites More sharing options...
CBers 6783 Posted April 3, 2019 Share Posted April 3, 2019 Not seeing that here on my Shield. If you can reproduce, send in-app logs so they @@ebr can review. Thanks. Link to comment Share on other sites More sharing options...
ebr 14958 Posted April 3, 2019 Share Posted April 3, 2019 And Next Up shows properly on the home screen? What version of the app are you running? Link to comment Share on other sites More sharing options...
Brendon 101 Posted April 4, 2019 Author Share Posted April 4, 2019 (edited) And Next Up shows properly on the home screen? What version of the app are you running? I don't normally have next up on homescreen @@ebr, i just go to suggestions inside the tv library, but i will turn it on to check, i'll grab version number as well. Can you please advise how to get logs from the shield lol, only bought it like 6 weeks ago to retire my htpc and slammed emby on it, really haven't had time to dig right into the shield itself yet and a quick look last night did not present anything obvious. Edited April 4, 2019 by Brendon Link to comment Share on other sites More sharing options...
CBers 6783 Posted April 4, 2019 Share Posted April 4, 2019 Can you please advise how to get logs from the shield https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ You enter the settings page and turn on the "Debug Options". Now there will be a new tile on your home page settings row labelled "Send Log". Reproduce your problem and then use this button to send the log. Link to comment Share on other sites More sharing options...
Brendon 101 Posted April 4, 2019 Author Share Posted April 4, 2019 Cheers @@CBers it went back to normal again last night, starting to think it may be linked to an episode or series, it seems to be correcting itself after i add new episodes. I will watch for it to happen again and start the debug so as i can grab logs. 1 Link to comment Share on other sites More sharing options...
Brendon 101 Posted April 8, 2019 Author Share Posted April 8, 2019 @@ebr it started happening again mate, logs sent through about 5mins ago, app version says '1.6.94g registered'. Link to comment Share on other sites More sharing options...
ebr 14958 Posted April 8, 2019 Share Posted April 8, 2019 Thanks. For now, if you turn off the "New Premieres" feature, the message should go away. Link to comment Share on other sites More sharing options...
Brendon 101 Posted April 8, 2019 Author Share Posted April 8, 2019 Thanks. For now, if you turn off the "New Premieres" feature, the message should go away. Indeed it did @@ebr, as soon as i switched that off, the error stopped and next-up returned, i'll leave that off and try it again next update then. Thank You. Link to comment Share on other sites More sharing options...
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