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Posted

Al reproducir las peliculas tengo continuos cortes y no se que hacer, he probado varias configuraciones del menu y nada se entrecortan las pelis, al reproducir desde cualquier otro dispositivo sin problema

 

gracias

Posted

Hi.  Please try lowering the in-app quality setting and see if that improves it.

Posted

How i can do that?

 

 

Enviado desde mi iPhone utilizando Tapatalk

Posted

Please look in the "Playback Settings" in the Fire TV app.

 

Thanks.

Posted

I have tried Edith the bitrate settings, i dont see any option about quality

 

 

Enviado desde mi iPhone utilizando Tapatalk

Posted

I have tried Edith the bitrate settings, i dont see any option about quality

 

 

Enviado desde mi iPhone utilizando Tapatalk

 

Hi. Yes, that is the same thing.  You have tried lowering it significantly?  Like go down to 1Mb and then raise it up until you see the problem.

Posted

Thanks with 1mb that’s work correctly, and this depend of the film quality? If I change this option, is changes for all the films?

 

Thanks

 

 

Enviado desde mi iPhone utilizando Tapatalk

Posted

Yes it will be for all videos. Now that you're seeing success with 1 mbps, you can try raising the value as you can until you run into the problem again. Please let us know if this helps. Thanks !

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