darkassassin07 429 Posted May 30, 2019 Author Share Posted May 30, 2019 Thanks luke, I'll install that version and report back if I have further connection issues. Link to comment Share on other sites More sharing options...
joydashy 3 Posted January 1, 2020 Share Posted January 1, 2020 I am seeing this same issue. Am testing from an iPhone on 4G. My Emby is running behind Cloudflare and a local Nginx proxy. Using Safari I can connect fine to https://my.emby.site and play videos. When adding the same address to the IOS Emby app and entering port 443, it immediately returns with unable to connect. I have no VPN enabled and no setting that could affect this as far as I am aware. Link to comment Share on other sites More sharing options...
Luke 37112 Posted January 2, 2020 Share Posted January 2, 2020 I am seeing this same issue. Am testing from an iPhone on 4G. My Emby is running behind Cloudflare and a local Nginx proxy. Using Safari I can connect fine to https://my.emby.site and play videos. When adding the same address to the IOS Emby app and entering port 443, it immediately returns with unable to connect. I have no VPN enabled and no setting that could affect this as far as I am aware. Hi there, what kind of ssl certificate are you using? Link to comment Share on other sites More sharing options...
darkassassin07 429 Posted January 2, 2020 Author Share Posted January 2, 2020 (edited) He's using cloudflare, so the cert presented to the client is out of his control and the web app works so cloudflare>nginx>emby should all be fine as well. Is this a brand new install of the ios app, or have you used it previously? I was on android and I'm not super familiar with ios, I don't think you can easily clear the cache/app data (that's what worked for me, no issues since), so I'd suggest reinstalling the app to see if that helps. Edited January 2, 2020 by darkassassin07 Link to comment Share on other sites More sharing options...
joydashy 3 Posted January 2, 2020 Share Posted January 2, 2020 Hi there, what kind of ssl certificate are you using? As darkassassin07 says correctly, CF is set to Full encryption mode; the client-facing cert is from CF and the local Nginx proxy uses Letsencrypt. There's many subdomains on this Nginx proxy, can the app handle this? The website handles it naturally of course. And how to debug this? The IOS app is not a brand new install, I will try a clean reinstall at least. Link to comment Share on other sites More sharing options...
joydashy 3 Posted January 2, 2020 Share Posted January 2, 2020 As darkassassin07 says correctly, CF is set to Full encryption mode; the client-facing cert is from CF and the local Nginx proxy uses Letsencrypt. There's many subdomains on this Nginx proxy, can the app handle this? The website handles it naturally of course. And how to debug this? The IOS app is not a brand new install, I will try a clean reinstall at least. Well, I guess I could have tested this first...reinstall of the IOS app did the trick. Link to comment Share on other sites More sharing options...
darkassassin07 429 Posted January 2, 2020 Author Share Posted January 2, 2020 Glad to hear you got it sorted out. Sub-domains will work just fine, I have at least 4 services on their own sub-domains via the same nginx instance myself. Link to comment Share on other sites More sharing options...
pogoattaq 1 Posted March 13, 2023 Share Posted March 13, 2023 I just wanted to second that reinstalling of the iOS app worked for me. I had been pulling my hair out on this one. I have just build a TrueNAS Scale server. I am using Cloudflare ZeroTrust Tunnels and Traefik to access the server from the internet. I was able to access emby from the internet using a browser, but unable to log into the emby server from the app. I admit that I am out of my depth in setting up this server. I do not have the time or inclination to become a network administrator or linux master, but thankfully there are enough other helpful people writing tutorials or forum posts to guide me along. I have never been a fan of just reinstalling a program or rebooting the system to try to solve a problem, but I am sure happy that it worked in this instance! 1 Link to comment Share on other sites More sharing options...
KMBanana 84 Posted March 15, 2023 Share Posted March 15, 2023 Hosting video services through the Cloudflare tunnel is against their ToS and can result in them disabling your account with no warning, as an FYI. Link to comment Share on other sites More sharing options...
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