JeremyFr79 228 Posted May 10, 2014 Share Posted May 10, 2014 I have Intros setup to do the following.... Play 2 New Trailers from Trailer Plugin Play a local intro file Play Sound Intro file The problem I am having is that instead of playing 2 trailers from the trailer plugin, it plays 2 random files from my demo trailers or intro's folders on my server. it then progresses to play the intro file and the sound file correctly. Any Ideas? I have completely wiped out server and reinstalled and re-set it up. So this is a fresh install of server at this point. Link to comment Share on other sites More sharing options...
ebr 14921 Posted May 10, 2014 Share Posted May 10, 2014 What version of the server and plug-in? Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted May 10, 2014 Author Share Posted May 10, 2014 Server Version 3.0.5242.39847 Intros Version 1.0.2.2 Trailers Version 1.0.5235.42492 I would have posted logs, but neither seemed to have anything useful. At first I thought it was because I had re-organized the structuring of my drives/shares on my server but even after a full wipe and fresh install the problem persists. and it happens no matter which client or PC I use on my network. If you want I can give layout a breakdown of folder structures etc. Link to comment Share on other sites More sharing options...
ebr 14921 Posted May 10, 2014 Share Posted May 10, 2014 The server log when you play back these intros would be helpful. Link to comment Share on other sites More sharing options...
Luke 37095 Posted May 10, 2014 Share Posted May 10, 2014 Actually it's probably because of channels. You'll have to wait until they're available to intros again. If this is a problem remove the plugin and reinstall the official server release from the website. Link to comment Share on other sites More sharing options...
ebr 14921 Posted May 10, 2014 Share Posted May 10, 2014 So the upcoming trailers are just no longer a part of the library, so searches within the library for them aren't going to work? Even if that is the case, I'm not sure why we're getting other items. Are there now other items that are resolved as trailers within the library? Link to comment Share on other sites More sharing options...
Luke 37095 Posted May 10, 2014 Share Posted May 10, 2014 No, nothing else should be different. regular videos could resolve as trailers, but only if it's setup as Trailers folder type. Searches for trailers in the library won't work but i'll give you a way to get them from channels. Link to comment Share on other sites More sharing options...
ebr 14921 Posted May 10, 2014 Share Posted May 10, 2014 regular videos could resolve as trailers, but only if it's setup as Trailers folder type. I'm sure that's what is happening here... Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted May 11, 2014 Author Share Posted May 11, 2014 Actually it's probably because of channels. You'll have to wait until they're available to intros again. If this is a problem remove the plugin and reinstall the official server release from the website. I'm sorry I don't mean to sound stupid here but "channels"? Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted May 11, 2014 Author Share Posted May 11, 2014 No, nothing else should be different. regular videos could resolve as trailers, but only if it's setup as Trailers folder type. Searches for trailers in the library won't work but i'll give you a way to get them from channels. I do believe they are setup as trailer folder types. I could change them to other. Link to comment Share on other sites More sharing options...
Solution ebr 14921 Posted May 11, 2014 Solution Share Posted May 11, 2014 I'm sorry I don't mean to sound stupid here but "channels"? It is a change in the server dev release that Intros is going to have to react to. If you want Intros to continue to work properly, you'll have to go back to the public release. 1 Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted May 11, 2014 Author Share Posted May 11, 2014 Ok, so based off what you guys had said, I changed the folder type to Home Movies, Intro's still played 2 random items out of my folder labeled "demo trailers" even though that folder was not setup as a monitored folder in server at that point. I then renamed "Demo Trailers" to "Other" and tried again. After renaming the folder it now just freezes and doesn't play anything. Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted May 11, 2014 Author Share Posted May 11, 2014 It is a change in the server dev release that Intros is going to have to react to. If you want Intros to continue to work properly, you'll have to go back to the public release. Doing that now Link to comment Share on other sites More sharing options...
JeremyFr79 228 Posted May 11, 2014 Author Share Posted May 11, 2014 Reverted back to Public release and this resolved it. Still perplexing where it was pulling files from a folder that had Trailers in the name, even when it was no longer a monitored folder. Link to comment Share on other sites More sharing options...
Luke 37095 Posted May 11, 2014 Share Posted May 11, 2014 During dev cycles I break things, and then I put them back together before it reaches the public. so if you're getting all of these in-progress builds while that's going on, you can expect those kinds of things to occur. 1 Link to comment Share on other sites More sharing options...
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