vdams 1 Posted March 7, 2019 Share Posted March 7, 2019 I'm new on Emby, and testing for one month this product. My config is Synology DS918+ and Emby 4.0.2.0. Oftenly, at least one times per day, i've to relaunch application. I've uploaded log on your FTP site: sendlogs_DSPRIM_synology_apollolake_918+_20190307T221835UTC.tgz embyserver-63687584230.txt embyserver-63687594427.txt embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37156 Posted March 8, 2019 Share Posted March 8, 2019 Hi there, if you uninstall the cover art plugin and then restart the server, does that have any impact? Link to comment Share on other sites More sharing options...
vdams 1 Posted March 8, 2019 Author Share Posted March 8, 2019 Thanks. Done, wait and see. Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 11, 2019 Share Posted March 11, 2019 Thanks for the logs @@vdams. This is (unfortunately) not one of the 'typical' Skia failures we see, so I don't have an immediate resolution for you. However, we have an update to Skia coming in the next stable, so I've made a note and we'll come back to this and review once released. Removing the CoverArt plugin, for now, is the most appropriate workaround. For Reference at <unknown> <0xffffffff> at (wrapper managed-to-native) SkiaSharp.SkiaApi.sk_bitmap_destructor (intptr) [0x00002] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0 at SkiaSharp.SKBitmap.Dispose (bool) [0x00020] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0 at SkiaSharp.SKNativeObject.Dispose () [0x00000] in <7d2e3bd6812e4881b5c49a3f02b476aa>:0 at CoverArt.Skia.CoverArtBaseEnhancer.EnhanceImageAsync (MediaBrowser.Controller.Entities.BaseItem,string,string,MediaBrowser.Model.Entities.ImageType,int) [0x00045] in <4a2a029a74a04c8f874f6f8fed1cc6c8>:0 at CoverArt.Enhancers.CoverArtBaseEnhancer.EnhanceImageAsync (MediaBrowser.Controller.Entities.BaseItem,string,string,MediaBrowser.Model.Entities.ImageType,int) [0x00015] in <4a2a029a74a04c8f874f6f8fed1cc6c8>:0 at Emby.Drawing.ImageProcessor/<ExecuteImageEnhancers>d__46.MoveNext () [0x0002f] in <e6879674da454ec5be2fd60d0cba703f>:0 at System.Runtime.CompilerServices.AsyncTaskMethodBuilder.Start<Emby.Drawing.ImageProcessor/<ExecuteImageEnhancers>d__46> (Emby.Drawing.ImageProcessor/<ExecuteImageEnhancers>d__46&) [0x0002c] in <06b73b509b314fc8a9db8d5f73b3c223>:0 Best - James Link to comment Share on other sites More sharing options...
vdams 1 Posted March 11, 2019 Author Share Posted March 11, 2019 Thks for the feedback. I'm confirming that plugin "cover art" is still removed. Again, this evening process wasn't started. I don't know if it's link, but i've a task "library scan" still running and stocked at 91,9% since installation 1 week ago. It seems coming from my Photo folder. 2019-03-12 00:16:32.442 Info ImageProcessor: Getting image size for item Photo /volume1/photo/2005-2009/2008/2008-10/2008-10 - Nuits blanches Paris/IMG_7766.CR2 2019-03-12 00:16:32.443 Debug Skia: Getting image size from /volume1/photo/2005-2009/2008/2008-10/2008-10 - Nuits blanches Paris/IMG_7766.CR22019-03-12 00:16:32.878 Debug App: Running BaseGenreCleaner for /volume1/photo/2005-2009/2008/2008-10/2008-10 - Nuits blanches Paris/IMG_7766.CR22019-03-12 00:16:34.630 Debug App: Running PhotoProvider for /volume1/photo/2005-2009/2008/2008-10/2008-10 - Nuits blanches Paris/IMG_7767.CR2 Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 12, 2019 Share Posted March 12, 2019 Hello @@vdams Thanks for the update, I believe we have an idea what the cause of the above might be - so bear with me, whilst I check that out. Appreciate if you can run the Send Logs utility again and post the reference here : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-How-to-Send-us-Support-Logs Best - James Link to comment Share on other sites More sharing options...
vdams 1 Posted March 17, 2019 Author Share Posted March 17, 2019 I've sent log file: sendlogs_DSPRIM_synology_apollolake_918+_20190317T102502UTC.tgz FYI, still this morning, server has crashed (i've restarted it early this morning, and a few hours after, it has crashed). I've seen than an update is available 4.0.3.0-1, i will apply it. Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 26, 2019 Share Posted March 26, 2019 Hello @@vdams Thanks for the logs, I was able to identify two crashes - both related to a failure during image processing. We have improvements in this area coming with the next stable, so I will revisit this then. Best - James Link to comment Share on other sites More sharing options...
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