matteo.maff 2 Posted March 5, 2019 Share Posted March 5, 2019 Hi, I am running the server on my synology, and since yesterday I am not able to select an audio or subtitle track from any player (pc browser, android mobile app, lg tv app). I cannot see the track select menu anymore and movies will only play with the defaul audio and no subtitles. I also noticed that the media info is only showing the file name, while it used to show all tracks info. Any idea how I could solve this issue? It might just be a stupid thing, but I haven't been able to figure it out. Thanks Link to comment Share on other sites More sharing options...
Luke 37096 Posted March 5, 2019 Share Posted March 5, 2019 Hi there, can you please attach the emby server log? You can learn how to do that here: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
matteo.maff 2 Posted March 5, 2019 Author Share Posted March 5, 2019 sendlogs_DiskStation_synology_88f6282_411slim_20190305T205954UTC.tgz Link to comment Share on other sites More sharing options...
matteo.maff 2 Posted March 6, 2019 Author Share Posted March 6, 2019 (edited) Did you mean this one? Thank you for your help. embyserver.txt Edited March 6, 2019 by matteo.maff Link to comment Share on other sites More sharing options...
Luke 37096 Posted March 7, 2019 Share Posted March 7, 2019 I don't see any playback activity in that log. Please attach all log files that were written to during the time that the issue was experienced. Thanks ! Link to comment Share on other sites More sharing options...
matteo.maff 2 Posted March 7, 2019 Author Share Posted March 7, 2019 You're right. Sorry. Here is a new one. It looks like this might be the problem: "/var/packages/EmbyServer/target/ffmpeg/bin/ffprobe: error while loading shared libraries: /var/packages/EmbyServer/target/ffmpeg/lib/libasound.so.2: invalid ELF header" embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37096 Posted March 8, 2019 Share Posted March 8, 2019 @@solabc16 any thoughts on this error? Thanks. Link to comment Share on other sites More sharing options...
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