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How do I rewatch an episode?


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#1 jillybean OFFLINE  

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Posted 27 February 2019 - 07:09 AM

I have a number of tv shows that have all episodes marked as watched.  When I go to these shows I cannot see any of the episodes, and pressing play on the show brings up a red box with the message 'unable to determine items to play'.  If I just want to rewatch one episode how can I do this?



#2 ebr ONLINE  

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Posted 27 February 2019 - 10:53 AM

Hi.  Exactly where are you when you "go to these shows"?

 

Did you, perhaps, enable the filter to only show unwatched items in that view?  Can you hit "*" and turn that off?



#3 Happy2Play OFFLINE  

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Posted 27 February 2019 - 02:36 PM

@ebr

 

You can not hit play at Series or Season level of a "Played" series.  It throws the "unable to determine items to play" pop-up.  



#4 ebr ONLINE  

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Posted 27 February 2019 - 02:40 PM

@ebr

 

You can not hit play at Series or Season level of a "Played" series.  It throws the "unable to determine items to play" pop-up.  

 

Ah, gotcha.  The default would be to play Next Up and there isn't one.  But you should be able to select any episode and play it...



#5 Happy2Play OFFLINE  

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Posted 27 February 2019 - 02:56 PM

Ah, gotcha.  The default would be to play Next Up and there isn't one.  But you should be able to select any episode and play it...

 

Correct, you have to enter the series and select play all or navigate to season and select a episode.



#6 jillybean OFFLINE  

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Posted 27 February 2019 - 03:42 PM

Hi.  Exactly where are you when you "go to these shows"?

 

Did you, perhaps, enable the filter to only show unwatched items in that view?  Can you hit "*" and turn that off?

 

From the home screen - TV Shows/Shows then navigate to the series and OK.  At this point I see the series description and at the bottom have an option to 'play'.  Selecting this brings up the error.  I do not see the seasons or any episodes.  The only way I can find to get to see the seasons/episodes is to choose to mark the entire series as unplayed.

 

No filters applied.  I did try filtering for unplayed but this has the same result.

Correct, you have to enter the series and select play all or navigate to season and select a episode.

 

I select the series, but do not see any seasons to select.



#7 Happy2Play OFFLINE  

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Posted 27 February 2019 - 04:00 PM

From the home screen - TV Shows/Shows then navigate to the series and OK.  At this point I see the series description and at the bottom have an option to 'play'.  Selecting this brings up the error.  I do not see the seasons or any episodes.  The only way I can find to get to see the seasons/episodes is to choose to mark the entire series as unplayed.

 

No filters applied.  I did try filtering for unplayed but this has the same result.

 

I select the series, but do not see any seasons to select.

 

Do you see this no season issue in the web client for played items?



#8 jillybean OFFLINE  

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Posted 27 February 2019 - 06:35 PM

Do you see this no season issue in the web client for played items?

 

In the web client I see the word Seasons, but nothing else.  If I select 'play' it starts to play the first episode of the first season.

 

Just tested some other fully 'watched' series - with some I can see the seasons but others I cannot (on both the roku and the web client).  No differences between the folders etc that I can see.  I will remove the library and set it up again so it can do its thing and re-add everything while I am at work.  Will check again this evening when I get home and report back.



#9 ifignella OFFLINE  

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Posted 28 February 2019 - 12:21 AM

I sometimes get that error if I play a bunch of episodes continuously (shuffle play) then back out and try to play a different episode. I never really paid attention to the seasons screen so don't know if they were there. Restarting the app always fixed it for me though.

#10 jillybean OFFLINE  

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Posted 28 February 2019 - 01:54 AM

In the web client I see the word Seasons, but nothing else.  If I select 'play' it starts to play the first episode of the first season.

 

Just tested some other fully 'watched' series - with some I can see the seasons but others I cannot (on both the roku and the web client).  No differences between the folders etc that I can see.  I will remove the library and set it up again so it can do its thing and re-add everything while I am at work.  Will check again this evening when I get home and report back.

 

Fixed.

 

Removing and re-adding the library made no difference so as a test I moved one series that had a problem from one drive to another and re-scanned the library - it then worked as it should.  My conclusion was that the database was corrupted.  I didn't want to move too many other things around so I removed Emby entirely and set it and the libraries up again.  Everything now working normally.






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