Cannot playback or record from Server Dashboard

[stevedallas 1]

A few days ago, I uninstalled and then reinstalled Emby Server because of some minor problems. 

 

Since then, I cannot playback or record from the dashboard.  I can use the guide and do all server functions, but cannot playback.  When I choose a live program, I get a black screen with "circling."

 

 

Playback and recordingworks fine from Emby Theater.

 

OS = Windows 10 v 1709

Emby Server = 4.0.2.0

 

I'm attaching the latest server log.

 

Thanks in advance,

Steve

 

[Luke 39870]

Hi there, did you forget to attach the emby server log? thanks !

[stevedallas 1]

embyserver.txt

[Luke 39870]

Hi there, are you sure this is the right log file? I do not see any playback attempts here in this log. What exactly did you try to play? Thanks !

[stevedallas 1]

Sorry for my newby responses.  I hope the attached file helps.

 

Thanks,

Steve

 

embyserver.txt

[stevedallas 1]

I'm attaching the additional log files below.

 

ffmpeg-transcode-24d50b3b-9699-41c6-a09d-2a12b15c29b2_1.txt

hardware_detection-63687286729.txt

[Luke 39870]

@@softworkz

[stevedallas 1]

???

[softworkz 4534]

You are seeing decoders named "QuickSync Nvidia" which obviously can't be true.

 

This is a known issue and has been fixed in the latest beta versions.

[softworkz 4534]

PS: You should be able to work around this by manually selecting codecs in the 'Advanced' configuration. E.g., select only 'true' Nvidia codecs (not those with 'QuickSync')

[stevedallas 1]

Thanks very much - that solved the problem!

[Luke 39870]

Thanks for the feedback.