Apps cannot access server vie Emby Connect since using SSL

[deme74 2]

Hi,

 

I ran into a problem since I installed a certificate and set the secure connection mode to "preferred". I can access the server via browser or app by using https://servername.domain:8920 (manually added in apps) but I try to use Emby Connect I'm getting a message that it cannot connect. The behavior is consistent across Chrome, Emby Theater, iOS and Android.

 

I'n not using a reverse proxy, I just opened the ports in my firewall. I'm running out of ideas so any help would be appreciated.

 

Thanks

[ebr 14939]

Hi. Did you configure the server to report that domain name as its external domain?

 

[deme74 2]

Yes, I did.

[ebr 14939]

So, when you look at the dashboard, what it reports as its WAN address is exactly the same as what you are manually entering when it works?

[deme74 2]

I'm using the name not the ip address. However, you pointed me in the right direction as I saw there that it was just the domain name without the host so of course it couldn't connect. I modified it and now it's OK. Should have seen it earlier, sorry, I'm new here .

 

The external domain setting is a little misleading, it should be clear that the FQDN is required not just the domain name. Perhaps you can modify the description in a future release. Thanks for the help, it's the kind of thing that made me want to leave Plex. Now, if you'd only fix your problems with Samsung to get a worldwide release...