457992195 0 Posted February 19, 2019 Share Posted February 19, 2019 Hello my motherboard is asrock j3455 - itx. My system is dsm-6.2-23739， model DS918+. Install emby using https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586 or https://synology.emby.media/. The downloaded emby version is 4.0.2.0-1. These two methods cannot be started after installation. 你好我的主板是asrock j3455 - itx。 我系统是 dsm-6.2-23739， 型号DS918+。 安装emby使用 https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586 or https://synology.emby.media/。 所下载的emby版本都是4.0.2.0-1。 这2种方法安装后都无法启动。 Link to comment Share on other sites More sharing options...
Luke 37116 Posted February 19, 2019 Share Posted February 19, 2019 Hi, what happens when you try to start? Link to comment Share on other sites More sharing options...
457992195 0 Posted February 19, 2019 Author Share Posted February 19, 2019 (edited) After installing, open emby, after jumping to the page, the website cannot be opened, and nas automatically restarts. After nas restarts, the emby package is disabled. Click Enable and the prompt will not open. Edited February 19, 2019 by 457992195 Link to comment Share on other sites More sharing options...
457992195 0 Posted February 19, 2019 Author Share Posted February 19, 2019 Diagnostic files here: sendlogs_ZYC_synology_apollolake_918+_20190219T122755UTC.tgz Link to comment Share on other sites More sharing options...
457992195 0 Posted February 19, 2019 Author Share Posted February 19, 2019 Here's the log start-stop-status_20190219.log embyserver.txt embyserver.txt start-stop-status_20190219.log Link to comment Share on other sites More sharing options...
Luke 37116 Posted February 20, 2019 Share Posted February 20, 2019 @@solabc16 do the diagnostic logs have anything? Link to comment Share on other sites More sharing options...
457992195 0 Posted February 20, 2019 Author Share Posted February 20, 2019 So how do I install emby on asrock j3455 - itx and open it? Because I can't open it after installing emby, the prompt fails to start. Link to comment Share on other sites More sharing options...
457992195 0 Posted February 20, 2019 Author Share Posted February 20, 2019 My cpu is j3455. Below are the official Intel parameters. https://ark.intel.com/products/95594/Intel-Celeron-Processor-J3455-2M-Cache-up-to-2_3-GHz Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 20, 2019 Share Posted February 20, 2019 Hello @@457992195 There is a lot of information missing from the logs and some of the files are corrupt, so there's something more fundamental going on here. Is I/O to the volume you are installing packages to reliable and stable? I can see that the installer abruptly stopped without completing, so I'm not surprised it won't start. What loader are you using? Best - James Link to comment Share on other sites More sharing options...
457992195 0 Posted February 21, 2019 Author Share Posted February 21, 2019 Hello @@457992195 There is a lot of information missing from the logs and some of the files are corrupt, so there's something more fundamental going on here. Is I/O to the volume you are installing packages to reliable and stable? I can see that the installer abruptly stopped without completing, so I'm not surprised it won't start. What loader are you using? Best - James Hello, I am in China. It may be that a download error has occurred for the network problem. Can I send me an offline installation package? My Google email address is zhang457992195@gmail.com. Link to comment Share on other sites More sharing options...
457992195 0 Posted February 21, 2019 Author Share Posted February 21, 2019 Hello @solabc16 My cpu is j3455, the same hardware as the DS918+. When I add emby, can I use https://synology.emby.media/ Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 21, 2019 Share Posted February 21, 2019 Hello, I am in China. It may be that a download error has occurred for the network problem. Can I send me an offline installation package? My Google email address is zhang457992195@gmail.com. Hello @@457992195 The way the packages are built and signed, would make this highly unlikely / impossible. The installer wouldn't run at all. There were files missing from Emby's var/logs directory and other files filled with nulls, which would suggest a filesystem problem. Have you double checked firmware versions and h/w configuration compatibility with your chosen boot loader? Best - James Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 21, 2019 Share Posted February 21, 2019 Hello @solabc16 My cpu is j3455, the same hardware as the DS918+. When I add emby, can I use https://synology.emby.media/ Hello @@457992195 As we make specific allowances for XPEnology systems where necessary, for your processor I would suggest using the following URL in Package Center :- https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-silvermont More information here : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology Best - James Link to comment Share on other sites More sharing options...
PeteLocky 22 Posted February 21, 2019 Share Posted February 21, 2019 probably not helpful, i (after using docker with no luck transcoding) used the emby synology repo and it works absolute fine, i also have a ds918+ (8GB ram, 256GB read cache and 25TB storage), try running the SMART on your hard drives and/or reinstall DSM? Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 21, 2019 Share Posted February 21, 2019 Thanks for the input @@PeteLocky. Best - James Link to comment Share on other sites More sharing options...
457992195 0 Posted February 22, 2019 Author Share Posted February 22, 2019 probably not helpful, i (after using docker with no luck transcoding) used the emby synology repo and it works absolute fine, i also have a ds918+ (8GB ram, 256GB read cache and 25TB storage), try running the SMART on your hard drives and/or reinstall DSM? Hello. There is no problem with my hard drive, and other software can be used normally, whether it was previously downloaded or newly added. I will try to reinstall the DSM system. Link to comment Share on other sites More sharing options...
457992195 0 Posted February 22, 2019 Author Share Posted February 22, 2019 (edited) Hello @@457992195 As we make specific allowances for XPEnology systems where necessary, for your processor I would suggest using the following URL in Package Center :- https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-silvermont More information here : https://github.com/MediaBrowser/Wiki/wiki/Synology-:-Custom-Package-Architectures-for-XPEnology Best - James Thanks, use https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-silvermont Already installed and opened emby. Many thanks Edited February 22, 2019 by 457992195 Link to comment Share on other sites More sharing options...
solabc16 379 Posted February 22, 2019 Share Posted February 22, 2019 Hello @@457992195 How are you getting on? Is everything working correctly now? Best - James Link to comment Share on other sites More sharing options...
Pz.tiger 0 Posted February 26, 2019 Share Posted February 26, 2019 i have a bigger problem is that i even can't download the emby server.... the percent of downloading is still 0%.. my cpu is also j3455, and i have added the source center which URL in Package Center is https://synology.emby.media/?package_repository=360efc6e-de72-4073-b603-2bfbd7001586&package_architecture=xpen-silvermont here is the screenshot: Link to comment Share on other sites More sharing options...
Pz.tiger 0 Posted March 13, 2019 Share Posted March 13, 2019 i've solved the problem..it just need time..the connection is really slow.. thx anyway Link to comment Share on other sites More sharing options...
solabc16 379 Posted March 13, 2019 Share Posted March 13, 2019 (edited) Thanks for the update @Pz.tiger, appreciated. Best - James Edited March 13, 2019 by solabc16 Link to comment Share on other sites More sharing options...
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