stoc2528 0 Posted February 14, 2019 Share Posted February 14, 2019 Trying to remove Emby from my Windows 10 workstation and the uninstaller starts then disappears leaving the "Emby" app still showing up in Windows 10 uninstall (apps). When I try to run the uninstaller again it says it can't find the app. But Emby is still listed in Windows 10 Apps that I have installed. So, how to I actually remove Emby and clear it from the list of installed "apps" in the Windows 10 control panel? Link to comment Share on other sites More sharing options...
Gilgamesh_48 943 Posted February 14, 2019 Share Posted February 14, 2019 Trying to remove Emby from my Windows 10 workstation and the uninstaller starts then disappears leaving the "Emby" app still showing up in Windows 10 uninstall (apps). When I try to run the uninstaller again it says it can't find the app. But Emby is still listed in Windows 10 Apps that I have installed. So, how to I actually remove Emby and clear it from the list of installed "apps" in the Windows 10 control panel? In my experience it tales hours for Emby to completely uninstall if it has been installed and running for a while. Even after it completes I have had to go in and manually delete a large number of Emby directories that Emby created while it was running. Also, even after everything that could be deleted and uninstalled was it required a full reboot of my computer to really get Emby scrubbed off. Once, after a full uninstall, I had to reinstall Emby (without setting up any libraries) and then uninstall it again in order to make it really go away. While Emby deserves some of the blame for the uninstall problems Windows also has a share in said blame. Emby is a complex system and Windows just does not work and play well with such complexity. You should try uninstalling a Plex system that has been running for several years and through several Windows and Plex updates. Link to comment Share on other sites More sharing options...
Luke 37096 Posted February 14, 2019 Share Posted February 14, 2019 Trying to remove Emby from my Windows 10 workstation and the uninstaller starts then disappears leaving the "Emby" app still showing up in Windows 10 uninstall (apps). When I try to run the uninstaller again it says it can't find the app. But Emby is still listed in Windows 10 Apps that I have installed. So, how to I actually remove Emby and clear it from the list of installed "apps" in the Windows 10 control panel? Hi, now that you've done this, please try refreshing the installed apps list and see if it's still there. Thanks. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted February 14, 2019 Share Posted February 14, 2019 (edited) Trying to remove Emby from my Windows 10 workstation and the uninstaller starts then disappears leaving the "Emby" app still showing up in Windows 10 uninstall (apps). When I try to run the uninstaller again it says it can't find the app. But Emby is still listed in Windows 10 Apps that I have installed. So, how to I actually remove Emby and clear it from the list of installed "apps" in the Windows 10 control panel? Haven't tested this in awhile. https://emby.media/community/index.php?/topic/53081-uninstall-emby-server-from-windows/?p=595733 In my experience it tales hours for Emby to completely uninstall if it has been installed and running for a while. Even after it completes I have had to go in and manually delete a large number of Emby directories that Emby created while it was running. Really, there is one folder (at least on Windows). Unless you have customized paths for Cache, Metadata, and Trancoding-temp. Edited February 14, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
stoc2528 0 Posted February 14, 2019 Author Share Posted February 14, 2019 (edited) Haven't tested this in awhile. https://emby.media/community/index.php?/topic/53081-uninstall-emby-server-from-windows/?p=595733 After restart Emby entry remained. After deleting this registry key from the quoted link "\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Emby Server" it's gone. At least it "looks" like it's gone. If there are files left somewhere I don't know about it. Thanks, Edited February 14, 2019 by stoc2528 Link to comment Share on other sites More sharing options...
stoc2528 0 Posted February 14, 2019 Author Share Posted February 14, 2019 In my experience it tales hours for Emby to completely uninstall if it has been installed and running for a while. Even after it completes I have had to go in and manually delete a large number of Emby directories that Emby created while it was running. Also, even after everything that could be deleted and uninstalled was it required a full reboot of my computer to really get Emby scrubbed off. I only had Emby on my windows box to play with it before I installed a Linux server specifically for running Emby at home so I don't think there was that much for it to remove, Maybe only 20 moves available to index. Link to comment Share on other sites More sharing options...
Happy2Play 8296 Posted February 14, 2019 Share Posted February 14, 2019 (edited) None that I am aware of. The uninstaller link and %appdata%\Emby-Server folder (removed during uninstall). Never checked but possibly the Firewall rules. Edited February 14, 2019 by Happy2Play Link to comment Share on other sites More sharing options...
Gilgamesh_48 943 Posted February 14, 2019 Share Posted February 14, 2019 (edited) Really, there is one folder (at least on Windows). Unless you have customized paths for Cache, Metadata, and Trancoding-temp. I was including the sub-directories of that directory. The last time I uninstalled a full Emby install that had been active for a good while that one directory had tens of thousands sub-directories where each contained several files and/or other directories. Yes it was one directory but there were many many layers of further content. When I told Windows to delete that on directory it took about ten minutes or more for Windows to just create its delete list and another couple of hours to finish deleting all the itty bitty files and directories. Edited February 14, 2019 by Gilgamesh_48 Link to comment Share on other sites More sharing options...
AbirX 0 Posted November 1, 2019 Share Posted November 1, 2019 (edited) I installed emby beta to checkout the new features. Now I want to uninstall it and install the stable version. But it won't uninstall. What should I do? Every time I try to uninstall I get this error! Edited November 1, 2019 by AbirX Link to comment Share on other sites More sharing options...
Luke 37096 Posted November 1, 2019 Share Posted November 1, 2019 Hi, looks like a potential problem with our uninstaller. Why do you want to uninstall? Link to comment Share on other sites More sharing options...
AbirX 0 Posted November 1, 2019 Share Posted November 1, 2019 (edited) It seemed buggy and less responsive. There was a big lag on video opening! How should I completely remove all the files. Should I just delete the user app data files? Edited November 1, 2019 by AbirX Link to comment Share on other sites More sharing options...
Luke 37096 Posted November 1, 2019 Share Posted November 1, 2019 Since you were beta testing, can we look at your issue? Link to comment Share on other sites More sharing options...
danielwoe 0 Posted November 29, 2019 Share Posted November 29, 2019 Hello, I have been using Emby Server on Windows 10 for a while and want to uninstall it now. Unfortunately this does not work.Under Apps and Features I select the entry "Emby Server" (Version 4.3) and click on "Uninstall". A window then opens: "This app cannot be executed on the PC. Please contact the software publisher to find a suitable version for your PC" (see attached).What can be the reason and what can I do? Regards Daniel Link to comment Share on other sites More sharing options...
ccopeland58 0 Posted November 29, 2019 Share Posted November 29, 2019 If I had known this I would never have tried Emby. I tried to uninstall and it quickly removed the program entry but apparently no files were uninstalled. It still boots up with emby server intact. Link to comment Share on other sites More sharing options...
ebr 14924 Posted November 30, 2019 Share Posted November 30, 2019 Hi. The server is completely self-contained in a single directory tree (the dashboard shows you where). You can just delete it and any shortcuts you have. Thanks. Link to comment Share on other sites More sharing options...
danielwoe 0 Posted November 30, 2019 Share Posted November 30, 2019 Hi there, please follow along here: https://emby.media/community/index.php?/topic/70136-emby-will-not-uninstall/ Thanks. Hello, Luke, thank you for your answer and the reference to the other thread. The problem described there looks very similar, but it seems to be different. In the other thread the deinstallation was not aborted with an error message as in my case but just took hours to complete. Is the error message I get known to Emby and does Emby has an interest in finding the reason and fixing it? Regards Daniel Link to comment Share on other sites More sharing options...
Luke 37096 Posted November 30, 2019 Share Posted November 30, 2019 The error message looks the same that you mentioned as in the other topic. yes we need to rework the installer. Please follow the other topic for news on that. Thanks ! Link to comment Share on other sites More sharing options...
eherberg 7 Posted December 5, 2019 Share Posted December 5, 2019 (edited) Experiencing this on Win10 as well. My normal computer crashed so I was running it temporarily on my wife's computer. Tried uninstalling it tonight and ran into the same error. Reboot and it starts back up on her computer. If I delete the directory, that will be sufficient? Manual registry settings to remove? Or other way to get system uninstall to complete normally? Edited December 5, 2019 by eherberg Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 5, 2019 Share Posted December 5, 2019 We're looking into the uninstaller problems. Apologies for the inconvenience. In the meantime, the server is completely self-contained in a single directory tree (the dashboard shows you where). You can just delete it and any start menu shortcuts you have. There are no registry entries. Link to comment Share on other sites More sharing options...
stpierrea 0 Posted December 6, 2019 Share Posted December 6, 2019 Hi, I have the same problem with version 4.3.0.30 Do you have a solution? I want to reinstall from scratch with all default settings. Thanks Alain Link to comment Share on other sites More sharing options...
neilparmar 0 Posted December 7, 2019 Share Posted December 7, 2019 Hi, looks like a potential problem with our uninstaller. Why do you want to uninstall? Has anyone found how to uninstall Emby on Windows 10 PC without the error, "this app cannot run on your PC"??? Link to comment Share on other sites More sharing options...
neilparmar 0 Posted December 7, 2019 Share Posted December 7, 2019 Dont worry, installed a 3rd party uninstaller... sorted it all out. Link to comment Share on other sites More sharing options...
Luke 37096 Posted December 7, 2019 Share Posted December 7, 2019 Has anyone found how to uninstall Emby on Windows 10 PC without the error, "this app cannot run on your PC"??? Yes, I gave instructions in post #19: https://emby.media/community/index.php?/topic/70136-emby-will-not-uninstall/?p=815897 Link to comment Share on other sites More sharing options...
Theprez 1 Posted December 16, 2019 Share Posted December 16, 2019 Hello, I am in the progress of testing Emby and made some configuration changes in the GUI and wish to uninstall the server and start from scratch. Here's what I've attempted to do...no luck thus far: 1) Use the Uninstaller from Windows - I get a notification that Windows was unable to remove the software and that it may already be removed (it wasn't) and it will simply remove the entry from the list of installed programs. 2) Browsed into the hard drive, App Data -> roaming -> Emby-server -> System and found MediaBrowser.Uninstaller. Attempting to use that generates a Windows error: "This app can't run on your PC" and it closes down. Running compatability troubleshooter didn't help. 3) I've attemped to just simply re-install emby hoping I could then uninstall it. Same problems as defined above. Why won't this software uninstall? Thanks! This is on Windows Server 2016 with Admin rights using the latest version of the public download (not beta). Link to comment Share on other sites More sharing options...
Theprez 1 Posted December 16, 2019 Share Posted December 16, 2019 (edited) @@Theprez Apologies - looks like this was reported several months ago with Windows 10 users from what I could find: https://emby.media/community/index.php?/topic/70136-emby-will-not-uninstall Guess it's still an ongoing issue. Thanks Edited December 16, 2019 by Luke 1 Link to comment Share on other sites More sharing options...
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