Multiple Undefined Series

[thekingswolf 47]

Settings > Reports > Media:Episodes > Filter:Missing episodes

 

Lots of blank Series that when clicked, go to undefined series.  For example:

 

 

 

If i click Season 5 there for Episode 26 of the "Blank" show, it takes me to this:

 

 

With this as the file details:

 

 

That file path is valid.  That path exists, there is a file there with that exact name.  This episode also shows up just fine under the normal season and plays with no problems.

 

I have a lot of these instances for a lot of different shows.  Rescan library does not make the blank entries go away from the report.  I have almost 500 of them in the report.  

[Luke 37351]

Are you able to get to those via other means such as browsing the library?

[thekingswolf 47]

browsing the library normally doesn't show anything is wrong.  all files are there and play normally.  that report is the only way I can see these undefined items.

[Luke 37351]

OK thanks. if you browse to the series from reports, and then from the home screen of the web app, are the two url's different? If yes, what are they?

[thekingswolf 47]

URL from Reports:

http://localhost:8096/web/index.html#!/itemdetails.html?id=141818&serverId=d58c35585837486a88271cc0e27e2dfa

 

 

 

URL from library:

http://localhost:8096/web/index.html#!/itemdetails.html?id=141895&serverId=d58c35585837486a88271cc0e27e2dfa

Edited February 13, 2019 by thekingswolf

[Luke 37351]

It must be an old, obsolete entry in the database unfortunately. The good news is this shouldn't happen anymore with Emby Server 4.0, however old entries from 3.5 may not necessarily be cleaned up.

[Happy2Play 8408]

This is reproduceable or should I say I see the same behavior.

 

As you can see in the urls they have different id numbers.

 

@Luke 

 

Looking in the database at those ids, I can see the entries with the same "PresentationUniqueKey".  One entry missing most of the information, as you can see that one is a virtual item.

 

example 

 

To me it looks like some virtual items that did not get removed properly.

[Happy2Play 8408]

Manually deleting these rogue virtual item records resolves the issue.

 

MediaItems table filtered type column with "8" and IsVirtualItem "1", then resorted SeriesName so empty items were at the top, selected all the rows with empty information and clicked delete record.

[thekingswolf 47]

so how do i remove them?  and this is a clean install, i did not upgrade from 3.5.  

[Luke 37351]

That's strange. Usually just running a library scan will do it. I don't have an immediate answer for you. I'll try to review it for the next release. Thanks.