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Backup plugin failing: network credentials?

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Best Answer esseki , 21 May 2019 - 03:56 PM

Hi @softworkz,

 

Thanks a lot for your help and patience with my problem. I finally got it working.

Let me share the solution in case it can help others :

 

First of all, my NAS is a Synology. Then i confirm that when i mounted the network share in the Shield settings, i did use a username and password. 

 

I eventually had a look at the SMB server settings and i tried a few options until i got it working.

 

To do so you have to go into the Synology "Control Pannel -> File Services -> SMB / AFP NFS tab -> SMB section -> Advanced settings" and set 

  • Maximum SMB protocol : SMB3
  • Minimum SMB protocol : SMB1

As a result the SMB range should show : "SMB range SMB1,SMB2,SMB2 and Large MTU,SMB3".

The permissions are now properly inherited for the folder created by the Backup plugin.

 

That did the trick :)

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#41 shackbill OFFLINE  

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Posted 16 August 2019 - 10:12 AM

ok i hadn't thought to do that but i tried it and i was able to successfully write a text file using the X-Plore file utility. I tried in 2 different shares and both worked. Backup still fails.



#42 Luke OFFLINE  

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Posted 16 August 2019 - 12:08 PM

How exactly did you try that?

#43 shackbill OFFLINE  

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Posted 16 August 2019 - 02:05 PM

1.  from X-PLore file utility i select the SYNOLLOGY server (I entered credentials when xplore first started)

2. Selected the Share folder i want to use BACKUPS

3.  Selected 'NEW TEXT FILE' from the center menu

 

5d56f06ec626e_XPloreB4Small.jpg

 

 

4.  Created file name (since i am using the onscreen keyboard, my remote has a back key i had to use instead of next to get back to OK.

If i click Next, i get an error trying to READ the file). Click OK

 

5d56ef1174056_CreateNewFileSmall.jpg

 

 

5. Empty File Opens

6. Typed some letters

 

5d56ef730d17d_FileContentsSmall.jpg

 

7. Click OK

8. Click YES to SAVE

 

5d56ef91cf663_SaveChangesSmall.jpg

 

9.  And the file is created. i can open it and read it from my windows computer or wherever..

 

5d56efc072c3d_1xplorerScreenSmall.jpg



#44 shackbill OFFLINE  

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Posted 22 August 2019 - 05:17 PM

Any other suggestions?

 

OK. Problem solved. I made a backup to the local storage (Shield) then did a server upgrade to the latest version. Backups now worked as advertised.


Edited by shackbill, 22 August 2019 - 06:49 PM.






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