rene.teniere 17 Posted January 25, 2019 Share Posted January 25, 2019 Trying to get Live TV going. Guide works fine, and the show plays for 10 seconds. Then it stops and shows loading at around 80% and hangs there forever. Any Ideas? Works from the NPVR program in Windows 10. I am trying to load on the Roku App. Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 25, 2019 Share Posted January 25, 2019 Hi there, can we please look at an example? Please attach the information requested in how to report a media playback issue. thanks ! Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 25, 2019 Author Share Posted January 25, 2019 ok. attached are the logs. refer to 17:04 with CTV News Atlantic. embyserver.txt ffmpeg-remux-30e2c1c3-6eb7-4a3e-85de-8d4a8d17aeed_1.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 25, 2019 Share Posted January 25, 2019 Are you able to play in the web app? Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 25, 2019 Author Share Posted January 25, 2019 Yes. It works in the web app. Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 25, 2019 Author Share Posted January 25, 2019 Question. Am I supposed to be able to record content through the NPVR plugin? When I try to record the episode or series in the web app directly on the server, the loading spinner just keeps going without doing anything. That may also be in the server log i gave you... Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 25, 2019 Author Share Posted January 25, 2019 I repeated the error with recording a series. I select the show, click on record series, and it spins. Screenshot attached. Take a look at line 10926 in the attached server log. embyserver.txt Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 26, 2019 Share Posted January 26, 2019 An error is coming from the next pvr server, so you may need to review next pvr logging to see what happened there. Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 27, 2019 Author Share Posted January 27, 2019 So this is the response i got from the NPVR guys, and i agree. streams the same way. looks like a Roku plugin issue? https://forums.nextpvr.com/showthread.php?61092-Emby-LiveTV-NPVR-Plugin-Loading-Issue&p=530192#post530192 Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 28, 2019 Share Posted January 28, 2019 My comments were in regards to scheduling a recording. That is what I think you'll need to look at next pvr logs for. Thanks. Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 28, 2019 Author Share Posted January 28, 2019 Ok. I should have started a new thread for that issue. As far as playing 10 seconds then stopping loading at 80%, that seems to only be happening while using the Roku app. Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 30, 2019 Author Share Posted January 30, 2019 So I was playing around with the Live TV options because it was really bugging me that I couldn't watch live TV on the Roku app. Thought maybe there would be an issue with the app getting overloaded by the source .ts, and so I took the video quality off auto mode and managed to get it to work no problem at 1080 10 mbps. Any higher than that and I get loading issues. I take it that this shouldn't have any affect on other media I stream on the Roku, i.e. a standard 1080 movie. I never had issues before until now trying to stream the full live stream. It would be nice to have a setting in the Live TV section to limit the quality for just the Live TV? 1 Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 31, 2019 Share Posted January 31, 2019 What Roku model do you have? It sounds to me like when the original video is stream copied, that's when you have a problem. But when the quality setting is low enough, the server will transcode it and it plays fine. So you have a roku model that supports mpeg2? Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 31, 2019 Author Share Posted January 31, 2019 It is on a Roku 2XS... Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 31, 2019 Share Posted January 31, 2019 @@speechles, should this model play mpeg2video? Link to comment Share on other sites More sharing options...
speechles 1919 Posted January 31, 2019 Share Posted January 31, 2019 No. Our detection is using the function CanDecodeVideo() and this function returns what video codecs the Roku device can decode. We read all the codecs into our capabilities this function returns. If the app isn't allowing mpeg2video then it must be because the CanDecodeVideo() does not detect support for it. Those older models cannot support the bitrate that mpeg2video comes encapsulated with. Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 31, 2019 Author Share Posted January 31, 2019 I have a newer Roku that I can try it on, but the majority of my Roku appliances are 2XSs. It was a very popular model. I am ok with the global downgrade to 10mbps workaround for now, but is there a server-side way to do the bitrate downgrade automatically on a per-case basis so it won't affect newer models? Link to comment Share on other sites More sharing options...
Luke 37068 Posted January 31, 2019 Share Posted January 31, 2019 @@speechles please see the remux log above. Based on what you've said the app appears to be requesting mpeg2video when it's not supported by the device. Thanks. Link to comment Share on other sites More sharing options...
Solution speechles 1919 Posted January 31, 2019 Solution Share Posted January 31, 2019 (edited) @@speechles please see the remux log above. Based on what you've said the app appears to be requesting mpeg2video when it's not supported by the device. Thanks. In that case, thank God we use the CanDecodeVideo(). I take back what I've said. Roku must have added support into the Roku 2XS for mpeg2video. The issue is the Roku 2XS is severely hampered by the bitrate it can decode. It only has a dual core CPU. This put it at a serious disadvantage as far as Roku devices go, but it is nice to know they have added mpeg2video to it. The OTA broadcasts for mpeg2video will seriously strain that device and cause problematic buffering. The only solution I can offer is one they've already opted to take. Lowering the bitrate until it becomes acceptable to watch. The only other solution is to use "Playback Correction" during playback. This should force the Roku to convert the mpeg2video to h264. This should allow a higher bitrate as it doesn't take as much CPU to decode. With playback correction the original bitrate can be kept and when used with h264 it should provide cleaner/smoother playback. The real issue is the resolution of the mpeg2video at 720p/1080p really hurts that Roku 2XS. Edited January 31, 2019 by speechles 1 Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 31, 2019 Author Share Posted January 31, 2019 Thanks for that info. Where do we find the Playback Correction option? Link to comment Share on other sites More sharing options...
speechles 1919 Posted January 31, 2019 Share Posted January 31, 2019 Thanks for that info. Where do we find the Playback Correction option? When the item is playing press DOWN on the d-pad of your Roku remote. This will bring up the OSD display. At the bottom of this are icons. One of them looks like a graphic equalizer with 3-sliders. Choose that icon and it should bring up the Playback Options menu. In this menu will let you change Quality as well as Playback Correction. Link to comment Share on other sites More sharing options...
rene.teniere 17 Posted January 31, 2019 Author Share Posted January 31, 2019 Cheers! Link to comment Share on other sites More sharing options...
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