notla49285 46 Posted January 24, 2019 Share Posted January 24, 2019 (edited) As per the title really, I'm listening to an album via Emby web app, it gets halfway through a track and randomly stops playing. No connection dropout (that I know of), pressed pause and play again, nothing, skipped to next track and that starts playing straight away, but then near the end of that track it stops again. I can PM my server log to Emby devs. Edited January 24, 2019 by notla49285 Link to comment Share on other sites More sharing options...
Luke 37253 Posted January 24, 2019 Share Posted January 24, 2019 Hi there, can you please go over an example? Thanks. Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 25, 2019 Author Share Posted January 25, 2019 Hi @@Luke, I was playing through an album, got up to track 5 with no problems, but about halway through this track it stopped playing. Not a loss of sound, it actually paused in the UI (though the play/pause icon didn't show this, and didn't respond when I pressed it). I clicked to skip to the next track (track 6) and it did straight away and started playing no problem, however towards the end of the track it did the same again. I gave up and moved onto Spotify at this point. Sorry I can't remember exactly which positions they paused at, and can't easily read the logs, I'm sure it's in there somewhere. I've PM'd the server log. Link to comment Share on other sites More sharing options...
Luke 37253 Posted January 25, 2019 Share Posted January 25, 2019 What browser? Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 25, 2019 Author Share Posted January 25, 2019 Chrome Link to comment Share on other sites More sharing options...
Luke 37253 Posted January 25, 2019 Share Posted January 25, 2019 Can you provide sample audio for testing? thanks. Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 27, 2019 Author Share Posted January 27, 2019 Hi @@Luke, I can do but can't find how to send an audio file over private messenger, it will only let me attach images? Link to comment Share on other sites More sharing options...
Luke 37253 Posted January 28, 2019 Share Posted January 28, 2019 Click more reply options next to the Post button. Thanks. Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 28, 2019 Author Share Posted January 28, 2019 Sent now via PM, though I have played through the same album this morning and it's gone through these files just fine. I was playing music before I put this album on the day this happened, so maybe it's a timeout somewhere? I've also had issues over the weekend where playback has shut down because Emby was transcoding and I ran out of hard drive space could this have happened whilst playing music? I've now set a different temporary transcode folder on a different drive, I'll be streaming music throughout today so will keep monitoring. Link to comment Share on other sites More sharing options...
Luke 37253 Posted January 28, 2019 Share Posted January 28, 2019 If you ran out of disk space then yes that could be a problem. Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 28, 2019 Author Share Posted January 28, 2019 I don't think that happened when the music cut out but I can't be 100% sure. I've been streaming all day today at work and had no problems, so regard this as resolved I guess and I'll keep monitoring. Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 29, 2019 Author Share Posted January 29, 2019 (edited) Hi @@Luke, this just happened again and I've definitely not run out of hard drive space. I've sent today's logs and the problem track via PM, I've been playing music all morning and adding stuff to the play queue as I've been going along, got to track 11 (of 15) at 4:03 (of 4:42) and it froze, so I skipped to next track and after a short delay the next track started playing, I skipped back again to the problem track and it played all the way through this time. Still using Chrome. Edited January 29, 2019 by notla49285 Link to comment Share on other sites More sharing options...
notla49285 46 Posted January 29, 2019 Author Share Posted January 29, 2019 Just had the same again, PM'd track and server log Link to comment Share on other sites More sharing options...
Luke 37253 Posted February 5, 2019 Share Posted February 5, 2019 Can you try updating to Chrome 72? I've tested these tracks and haven't seen any problems. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now