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Bluetooth Headphones Audio Issues

coolsaber57

By coolsaber57
in Android TV / Fire TV

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coolsaber57

coolsaber57   3

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I'm having some issues with using Bluetooth headphones on my Nvidia Shield TV.  This has been an issue for a few months, but I thought I'd see if there's a solution. I have a set of bluetooth headphones connected to my Nvidia Shield and am using the latest Android TV version, with an Emby Docker container running on my Unraid server, which is version 4.0.0.2.

 

1. After a short period of time (1-10 minutes) after starting a TV show or movie, the video will stop.  If I choose Playback Correction twice (which I believe means Transcoding), the video will continue.  I'm not sure I understand why it starts playing correctly, but stops at random point.

 

2. An even weirder issue is that if I allow the next episode to autoplay, there is audio playing from the currently selected episode as well as the previous episode simultaneously.  Eventually the audio from the previous episode will stop, but it's still quite annoying and I have to force stop the episode to get it to stop. 

 

These scenarios only happen when I have a Bluetooth headset connected.

 

Any insight/suggestions as to these issues?

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ebr Emby Team

ebr   14959

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Posted

Wow, both of those sound quite odd.

 

I use BT headphones all the time, however, I don't connect them to the Shield, they are connected to a BT receiver that is connected to my AVR.  I've never seen these issues.

 

The next time you encounter the video stopping, exit back to the home screen and send a log from the app.

 

Thanks.

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coolsaber57

coolsaber57   3

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Wow, both of those sound quite odd.

 

I use BT headphones all the time, however, I don't connect them to the Shield, they are connected to a BT receiver that is connected to my AVR.  I've never seen these issues.

 

The next time you encounter the video stopping, exit back to the home screen and send a log from the app.

 

Thanks.

 

Sure, done.  I just encountered issue #1 at 12:53 or :54am EST. User is Chris.  I'll try and see if I can reproduce #2 and send a log again.

Edited by coolsaber57
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ebr Emby Team

ebr   14959

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Posted

Okay, so here's what is happening when it freezes up:

01-25 00:51:27.954   369  8063 I chatty  : uid=10095(u0_a95) Thread-65 expire 54 lines
01-25 00:51:30.392   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 84 of playlist 0
01-25 00:51:30.392   369  8063 V mpv     : [ffmpeg/demuxer:v] hls,applehttp: Opening 'http://192.168.2.12:8096/emby/videos/1651/hls1/main/85.ts?DeviceId=2e4eacd9b8f99a23&MediaSourceId=ea2485a68bf27a0f1aa6020ff587132b&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&VideoBitrate=109808000&AudioBitrate=192000&PlaySessionId=2b270561f5cf4de49a4b9809264f8ae4&api_key=283bff4039144396889cd69e69742417&AudioStreamIndex=1&SubtitleMethod=Encode&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&mpeg2video-deinterlace=true&h264-deinterlace=true&TranscodeReasons=DirectPlayError,ContainerBitrateExceedsLimit&AllowVideoStreamCopy=false' for reading
01-25 00:51:30.530   369  8063 V mpv     : [ffmpeg:warn] http: HTTP error 500 Internal Server Error
01-25 00:51:30.530   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 85 of playlist 0
01-25 00:51:30.530   369  8063 V mpv     : [ffmpeg/demuxer:v] hls,applehttp: Opening 'http://192.168.2.12:8096/emby/videos/1651/hls1/main/86.ts?DeviceId=2e4eacd9b8f99a23&MediaSourceId=ea2485a68bf27a0f1aa6020ff587132b&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&VideoBitrate=109808000&AudioBitrate=192000&PlaySessionId=2b270561f5cf4de49a4b9809264f8ae4&api_key=283bff4039144396889cd69e69742417&AudioStreamIndex=1&SubtitleMethod=Encode&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&mpeg2video-deinterlace=true&h264-deinterlace=true&TranscodeReasons=DirectPlayError,ContainerBitrateExceedsLimit&AllowVideoStreamCopy=false' for reading
01-25 00:51:30.664   369  8063 V mpv     : [ffmpeg:warn] http: HTTP error 500 Internal Server Error
01-25 00:51:30.664   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 86 of playlist 0
01-25 00:51:30.664   369  8063 V mpv     : [ffmpeg/demuxer:v] hls,applehttp: Opening 'http://192.168.2.12:8096/emby/videos/1651/hls1/main/87.ts?DeviceId=2e4eacd9b8f99a23&MediaSourceId=ea2485a68bf27a0f1aa6020ff587132b&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&VideoBitrate=109808000&AudioBitrate=192000&PlaySessionId=2b270561f5cf4de49a4b9809264f8ae4&api_key=283bff4039144396889cd69e69742417&AudioStreamIndex=1&SubtitleMethod=Encode&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&mpeg2video-deinterlace=true&h264-deinterlace=true&TranscodeReasons=DirectPlayError,ContainerBitrateExceedsLimit&AllowVideoStreamCopy=false' for reading
01-25 00:51:30.736   369   369 I System.out: Adding request to queue: http://192.168.2.12:8096/emby/Sessions/Playing/Progress
01-25 00:51:30.748   369   369 I System.out: Response received from: http://192.168.2.12:8096/emby/Sessions/Playing/Progress
01-25 00:51:30.798   369  8063 V mpv     : [ffmpeg:warn] http: HTTP error 500 Internal Server Error
01-25 00:51:30.798   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 87 of playlist 0

We need to see the server log to be sure but my first guess is your server (or at least transcoding temp location) is running out of disc space...

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coolsaber57

coolsaber57   3

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Okay, so here's what is happening when it freezes up:

01-25 00:51:27.954   369  8063 I chatty  : uid=10095(u0_a95) Thread-65 expire 54 lines
01-25 00:51:30.392   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 84 of playlist 0
01-25 00:51:30.392   369  8063 V mpv     : [ffmpeg/demuxer:v] hls,applehttp: Opening 'http://192.168.2.12:8096/emby/videos/1651/hls1/main/85.ts?DeviceId=2e4eacd9b8f99a23&MediaSourceId=ea2485a68bf27a0f1aa6020ff587132b&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&VideoBitrate=109808000&AudioBitrate=192000&PlaySessionId=2b270561f5cf4de49a4b9809264f8ae4&api_key=283bff4039144396889cd69e69742417&AudioStreamIndex=1&SubtitleMethod=Encode&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&mpeg2video-deinterlace=true&h264-deinterlace=true&TranscodeReasons=DirectPlayError,ContainerBitrateExceedsLimit&AllowVideoStreamCopy=false' for reading
01-25 00:51:30.530   369  8063 V mpv     : [ffmpeg:warn] http: HTTP error 500 Internal Server Error
01-25 00:51:30.530   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 85 of playlist 0
01-25 00:51:30.530   369  8063 V mpv     : [ffmpeg/demuxer:v] hls,applehttp: Opening 'http://192.168.2.12:8096/emby/videos/1651/hls1/main/86.ts?DeviceId=2e4eacd9b8f99a23&MediaSourceId=ea2485a68bf27a0f1aa6020ff587132b&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&VideoBitrate=109808000&AudioBitrate=192000&PlaySessionId=2b270561f5cf4de49a4b9809264f8ae4&api_key=283bff4039144396889cd69e69742417&AudioStreamIndex=1&SubtitleMethod=Encode&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&mpeg2video-deinterlace=true&h264-deinterlace=true&TranscodeReasons=DirectPlayError,ContainerBitrateExceedsLimit&AllowVideoStreamCopy=false' for reading
01-25 00:51:30.664   369  8063 V mpv     : [ffmpeg:warn] http: HTTP error 500 Internal Server Error
01-25 00:51:30.664   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 86 of playlist 0
01-25 00:51:30.664   369  8063 V mpv     : [ffmpeg/demuxer:v] hls,applehttp: Opening 'http://192.168.2.12:8096/emby/videos/1651/hls1/main/87.ts?DeviceId=2e4eacd9b8f99a23&MediaSourceId=ea2485a68bf27a0f1aa6020ff587132b&VideoCodec=h264,mpeg2video,hevc,h265&AudioCodec=aac,mp3&VideoBitrate=109808000&AudioBitrate=192000&PlaySessionId=2b270561f5cf4de49a4b9809264f8ae4&api_key=283bff4039144396889cd69e69742417&AudioStreamIndex=1&SubtitleMethod=Encode&CopyTimestamps=true&SegmentContainer=ts&MinSegments=2&BreakOnNonKeyFrames=True&mpeg2video-deinterlace=true&h264-deinterlace=true&TranscodeReasons=DirectPlayError,ContainerBitrateExceedsLimit&AllowVideoStreamCopy=false' for reading
01-25 00:51:30.736   369   369 I System.out: Adding request to queue: http://192.168.2.12:8096/emby/Sessions/Playing/Progress
01-25 00:51:30.748   369   369 I System.out: Response received from: http://192.168.2.12:8096/emby/Sessions/Playing/Progress
01-25 00:51:30.798   369  8063 V mpv     : [ffmpeg:warn] http: HTTP error 500 Internal Server Error
01-25 00:51:30.798   369  8063 V mpv     : [ffmpeg/demuxer:warn] hls,applehttp: Failed to open segment 87 of playlist 0

We need to see the server log to be sure but my first guess is your server (or at least transcoding temp location) is running out of disc space...

 

Hi EBR, what's the safest way to get you the log? I can post the .txt file here, but don't know if it contains secret key info.

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ebr Emby Team

ebr   14959

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Posted

This looks like a source error to me...

ffmpeg version n4.1 Copyright (c) 2000-2018 the FFmpeg developers
  built with gcc 8.2.1 (GCC) 20180831
  configuration: --prefix=/usr --disable-debug --disable-static --disable-stripping --enable-fontconfig --enable-gmp --enable-gnutls --enable-gpl --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libdrm --enable-libfreetype --enable-libfribidi --enable-libgsm --enable-libiec61883 --enable-libjack --enable-libmodplug --enable-libmp3lame --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libopenjpeg --enable-libopus --enable-libpulse --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libv4l2 --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxcb --enable-libxml2 --enable-libxvid --enable-nvdec --enable-nvenc --enable-omx --enable-shared --enable-version3
  libavutil      56. 22.100 / 56. 22.100
  libavcodec     58. 35.100 / 58. 35.100
  libavformat    58. 20.100 / 58. 20.100
  libavdevice    58.  5.100 / 58.  5.100
  libavfilter     7. 40.101 /  7. 40.101
  libswscale      5.  3.100 /  5.  3.100
  libswresample   3.  3.100 /  3.  3.100
  libpostproc    55.  3.100 / 55.  3.100
[matroska,webm @ 0x5609a47ea980] Read error at pos. 589945241 (0x2329d999)
Input #0, matroska,webm, from 'file:/media/TV/It's Always Sunny in Philadelphia/Season 02/S02E06.mkv':
  Metadata:
    encoder         : libebml v1.3.0 + libmatroska v1.4.0
    creation_time   : 2013-08-10T23:03:24.000000Z
  Duration: 00:23:03.26, start: 0.000000, bitrate: 3411 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 720x480 [SAR 8:9 DAR 4:3], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1: Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s (default)
    Stream #0:2(eng): Subtitle: dvd_subtitle, 720x480 (default)
    Stream #0:3(spa): Subtitle: dvd_subtitle, 720x480
    Stream #0:4(fre): Subtitle: dvd_subtitle, 720x480
Please use -profile:a or -profile:v, -profile is ambiguous
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
  Stream #0:1 -> #0:1 (ac3 (native) -> aac (native))
Press [q] to stop, [?] for help
[libx264 @ 0x5609a4814100] using SAR=8/9
[libx264 @ 0x5609a4814100] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
[libx264 @ 0x5609a4814100] profile Main, level 4.1
[libx264 @ 0x5609a4814100] 264 - core 155 r2917 0a84d98 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=1 deblock=1:0:0 analyse=0x1:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=15 lookahead_threads=2 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=250 keyint_min=23 scenecut=40 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=3411 vbv_bufsize=6823 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=1:1.00
[segment muxer @ 0x5609a4896180] Value -1383.000000 for parameter 'segment_time_delta' out of range [0 - 9.22337e+12]
[segment muxer @ 0x5609a4896180] Error setting option segment_time_delta to value -1383.
Could not write header for output file #0 (incorrect codec parameters ?): Numerical result out of range
Error initializing output stream 0:0 -- 
[aac @ 0x5609a4834ac0] Qavg: -nan
Conversion failed!

I think the reason it seems to be related to your headphones is because using those would be the only time we would try to convert the audio from DD to straight stereo.

 

@@softworkz

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coolsaber57

coolsaber57   3

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This looks like a source error to me...

ffmpeg version n4.1 Copyright (c) 2000-2018 the FFmpeg developers
  built with gcc 8.2.1 (GCC) 20180831
  configuration: --prefix=/usr --disable-debug --disable-static --disable-stripping --enable-fontconfig --enable-gmp --enable-gnutls --enable-gpl --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libdrm --enable-libfreetype --enable-libfribidi --enable-libgsm --enable-libiec61883 --enable-libjack --enable-libmodplug --enable-libmp3lame --enable-libopencore_amrnb --enable-libopencore_amrwb --enable-libopenjpeg --enable-libopus --enable-libpulse --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libv4l2 --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxcb --enable-libxml2 --enable-libxvid --enable-nvdec --enable-nvenc --enable-omx --enable-shared --enable-version3
  libavutil      56. 22.100 / 56. 22.100
  libavcodec     58. 35.100 / 58. 35.100
  libavformat    58. 20.100 / 58. 20.100
  libavdevice    58.  5.100 / 58.  5.100
  libavfilter     7. 40.101 /  7. 40.101
  libswscale      5.  3.100 /  5.  3.100
  libswresample   3.  3.100 /  3.  3.100
  libpostproc    55.  3.100 / 55.  3.100
[matroska,webm @ 0x5609a47ea980] Read error at pos. 589945241 (0x2329d999)
Input #0, matroska,webm, from 'file:/media/TV/It's Always Sunny in Philadelphia/Season 02/S02E06.mkv':
  Metadata:
    encoder         : libebml v1.3.0 + libmatroska v1.4.0
    creation_time   : 2013-08-10T23:03:24.000000Z
  Duration: 00:23:03.26, start: 0.000000, bitrate: 3411 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p(progressive), 720x480 [SAR 8:9 DAR 4:3], 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
    Stream #0:1: Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s (default)
    Stream #0:2(eng): Subtitle: dvd_subtitle, 720x480 (default)
    Stream #0:3(spa): Subtitle: dvd_subtitle, 720x480
    Stream #0:4(fre): Subtitle: dvd_subtitle, 720x480
Please use -profile:a or -profile:v, -profile is ambiguous
Stream mapping:
  Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))
  Stream #0:1 -> #0:1 (ac3 (native) -> aac (native))
Press [q] to stop, [?] for help
[libx264 @ 0x5609a4814100] using SAR=8/9
[libx264 @ 0x5609a4814100] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX
[libx264 @ 0x5609a4814100] profile Main, level 4.1
[libx264 @ 0x5609a4814100] 264 - core 155 r2917 0a84d98 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=1 deblock=1:0:0 analyse=0x1:0 me=dia subme=0 psy=1 psy_rd=1.00:0.00 mixed_ref=0 me_range=4 chroma_me=0 trellis=0 8x8dct=0 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=0 threads=15 lookahead_threads=2 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=1 keyint=250 keyint_min=23 scenecut=40 intra_refresh=0 rc_lookahead=10 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 vbv_maxrate=3411 vbv_bufsize=6823 crf_max=0.0 nal_hrd=none filler=0 ip_ratio=1.40 aq=1:1.00
[segment muxer @ 0x5609a4896180] Value -1383.000000 for parameter 'segment_time_delta' out of range [0 - 9.22337e+12]
[segment muxer @ 0x5609a4896180] Error setting option segment_time_delta to value -1383.
Could not write header for output file #0 (incorrect codec parameters ?): Numerical result out of range
Error initializing output stream 0:0 -- 
[aac @ 0x5609a4834ac0] Qavg: -nan
Conversion failed!

I think the reason it seems to be related to your headphones is because using those would be the only time we would try to convert the audio from DD to straight stereo.

 

@@softworkz

 

Sorry, I'm not sure what that means - does that imply the episode format itself? I'm not sure about that as it actually happens with other shows as well (e.g. I was watching the show "The Detour" and it displayed the same behavior, as well as "Brooklyn 99").

 

Also - when I start up one of the episodes, I see the "Direct" tag on the video, which eventually stops due to the issue.  It's only when I actually force it to Transcode (i.e. hit Playback correction x2) that it will play the video (usually - sometimes it just gives up).

Edited by coolsaber57
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Luke Emby Team

Luke   37247

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Posted

Ok, it's including an incompatible fffmpeg build. We don't support 4.1 yet. I would report this to them, or switch to our Docker for a better experience. Thanks.

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coolsaber57

coolsaber57   3

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Ok, it's including an incompatible fffmpeg build. We don't support 4.1 yet. I would report this to them, or switch to our Docker for a better experience. Thanks.

 

OK, I just set up the official Emby docker and will test it tonight and report back if that was the issue.

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coolsaber57

coolsaber57   3

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Thanks !

 

OK, so I just ran into the same issue again and sent a log 2-3 minutes ago (11:52-3ish PM EST), user Chris.

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  • 1 year later...
Martin

Martin   2

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Posted

I get this same issue where the video freezes up and when I choose Playback Correction twice, the video will continue. Sometimes not. This being purely from Nvidia Shield TV via HDMI out to the TV.

Running the server on the Shield TV itself I then tested results under the various transcoding options and found some joy on some videos.

I then tested by using different codecs and later different containers of same codecs till I generally came right.

Living alone and having a sort of delayed fix I haven't spent much time on testing further but it appears to be related to some codec containers and how they're transcoded.

Now that I'm having visitors more often (national lockdown advise etc.) the issue is becoming a bit cumbersome again.

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Luke Emby Team

Luke   37247

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Posted
8 hours ago, Martin said:

I get this same issue where the video freezes up and when I choose Playback Correction twice, the video will continue. Sometimes not. This being purely from Nvidia Shield TV via HDMI out to the TV.

Running the server on the Shield TV itself I then tested results under the various transcoding options and found some joy on some videos.

I then tested by using different codecs and later different containers of same codecs till I generally came right.

Living alone and having a sort of delayed fix I haven't spent much time on testing further but it appears to be related to some codec containers and how they're transcoded.

Now that I'm having visitors more often (national lockdown advise etc.) the issue is becoming a bit cumbersome again.

Hi, do you know which codecs?

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