nagetech 66 Posted January 18, 2019 Share Posted January 18, 2019 (edited) Howdy everyone! Hope everyone is well. Chiming in because I can't seem to figure out this issue with Auto Organize. Server: Windows Server 2012 with emby v4. It has already completed the initial library scan and everything is cataloged. I upgraded from 3.5. The Problem: When I go to the Auto Organize plugin, and tell it to "organize" it pretty much fails across the board. Everything is in "red" as it can not find the corresponding show. No big deal, figured I'd have to manually "teach" emby so that it will know what to do in the future. When I click on the little folder icon, it brings up the pop up window to manually pick the show, put in the episode numbers etc. When clicking on the series drop down, it's empty! Odd, as emby has found all my shows and cataloged them properly. If I go to the Media Type Drop down and switch from tv series to the "blank" option and then back to TV series, the TV Series Drop down now shows all my shows, GREAT! I thought. Figured maybe it was just a GUI glitch. I scroll down to find the show, select it, and am then greeted with "Error:Null". Bummer The show in questions is Marvel's the Punisher, so I know the metadata exists for it. But, I have tried with other shows and all have the same error. I know the null error usually means no metadata can be found, but I know that is not the case this time. Fixes Attempted: 1. Uninstalled the Auto Organize Plugin, restart emby, did a library scan, reinstalled the plugin, did another scan. Result: No Dice 2. Tried enable the beta option to "auto detect" series (even though the series already exist) Result: No Dice 3. Took a knee and said a prayer to the server gods to assist. Result: Didn't see the lego before kneeling, now my knee hurts. No Dice 4. Sobbed in the hopes that the server would pity me. Result: Significant other now questions the validity of my man card. No Dice & may need to brush up on my pick up lines. I am including the server logs (hope I grabbed the right ones). The show in question is "the punisher" if that helps in searching the logs. Hoping @@Luke can help, or perhaps a fellow emby server operator. Looking forward to putting on our group thinking caps guys! Side note, other than this problem, I'm LOVING v4 so far. embyserver.txt embyserver-63683393010.txt Edited January 18, 2019 by nagetech Link to comment Share on other sites More sharing options...
Luke 37254 Posted January 18, 2019 Share Posted January 18, 2019 Please attach the information requested in how to report a problem: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Link to comment Share on other sites More sharing options...
nagetech 66 Posted January 18, 2019 Author Share Posted January 18, 2019 Please attach the information requested in how to report a problem: https://emby.media/community/index.php?/topic/739-how-to-report-a-problem/ Thanks. Sorry about that! Thought I had included the logs.Uploaded now! Link to comment Share on other sites More sharing options...
nagetech 66 Posted January 18, 2019 Author Share Posted January 18, 2019 Just tossing an update, I once again dill a Full Library Scan and the problem is still there. Hoping you guys can make heads or tails of it Any luck thumbing through the logs @@Luke? Link to comment Share on other sites More sharing options...
Solution Luke 37254 Posted January 18, 2019 Solution Share Posted January 18, 2019 Try removing the anime plugin. 1 Link to comment Share on other sites More sharing options...
nagetech 66 Posted January 18, 2019 Author Share Posted January 18, 2019 Try removing the anime plugin. Sure, I'll try that in a few. Just curious, how would the anime plugin cause issues? just trying to learn so I can do more "self help" in the future before I bug you Link to comment Share on other sites More sharing options...
Luke 37254 Posted January 18, 2019 Share Posted January 18, 2019 I am not sure. it is a community maintained plugin and i have not had time to look at it. Link to comment Share on other sites More sharing options...
nagetech 66 Posted January 18, 2019 Author Share Posted January 18, 2019 I am not sure. it is a community maintained plugin and i have not had time to look at it. I haven't had a chance to uninstall the plugin and see if it helps, BUT, under the TV Shows Library settings, I don't have the anime plugin enabled for that folder. It is only using TheTVDB, TheMovieDB and The Open Movie Database. Do you still recommend I try killing the anime plugin? Link to comment Share on other sites More sharing options...
Luke 37254 Posted January 18, 2019 Share Posted January 18, 2019 Yes. Link to comment Share on other sites More sharing options...
nagetech 66 Posted January 18, 2019 Author Share Posted January 18, 2019 Well hot damn! Luke you figured it out! The second I took it out, restarted the server, all was well. I'll keep an eye on it to see if there are any other issues with the Auto organize Plugin. Thank yoU! Link to comment Share on other sites More sharing options...
Luke 37254 Posted January 18, 2019 Share Posted January 18, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
nagetech 66 Posted January 18, 2019 Author Share Posted January 18, 2019 Thanks for the feedback. I'll just NOT install that plug in again. I never would have thought in a million years that would've caused any issues. Hope this thread helps out others in need! Link to comment Share on other sites More sharing options...
Savage13 0 Posted January 25, 2019 Share Posted January 25, 2019 (edited) Just in case it's helpful I found this thread trying to find a solution for the same problem, and removing the Anime plugin instantly fixed it for me as well. Edited January 25, 2019 by Savage13 Link to comment Share on other sites More sharing options...
Luke 37254 Posted January 25, 2019 Share Posted January 25, 2019 Thanks for the feedback. Link to comment Share on other sites More sharing options...
Dizzy49 94 Posted January 27, 2019 Share Posted January 27, 2019 Luke, I saw that you made a commit to the anime plugin 5 days ago. Did you by any chance fix the issue that's breaking Auto-Sort? I miss my anime Link to comment Share on other sites More sharing options...
Luke 37254 Posted January 27, 2019 Share Posted January 27, 2019 I don't know sorry. I gave Anime a compatibility update, as I will continue to do, but I do not have the bandwidth to be the primary developer for for it, or to test how it interacts with AutoOrganize. We are looking for community help to help improve the Anime plugin. The source code can be found here: https://github.com/MediaBrowser/Emby.Plugins.Anime Thanks. Link to comment Share on other sites More sharing options...
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